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Stayed last night in room 901. Very strong odor of mildew. Housekeeping came and sprinkled carpet deodorizer. Not effective. Put a damper on the stay. Clean clothes that were in a suitcase smelled like the room when we unpacked at home. Yuck!More
Response from Brandi G, Senior Exec Administrative Assistant at Courtyard Chicago Downtown/River NorthResponded 15 December 2014
Thank you for giving us your feedback, it is regretful to learn that you did not have an excellent stay due to the scent in the room. We want to assure you that this is not typical of our guest rooms. It is our aim...More
I can't wait to return to this hotel! It is centrally located near restaurants, bars and attractions. The staff are friendly, hospitable and helpful. The rooms are clean and comfortable - extremely comfy bed. Options for amenities including early check in and storing bags in...More
Response from Brandi G, Exec Admin Assistant at Courtyard Chicago Downtown/River NorthResponded 17 December 2014
Thank you for giving us your valuable feedback, we are delighted that you had such a great stay at the Chicago Downtown Courtyard River North. You are correct in that we offer many amenites, however our most favorite amenity is our people. Great service can...More
Went to Chicago for a girls weekend. This hotel was in a great location. Very quiet. Rooms were very nice and updated. Bathroom small. We were not on the street side of the hotel however. Several bars and restaurants close. A few block walk to...More
Response from Brandi G, Admin Assistant at Courtyard Chicago Downtown/River NorthResponded 17 December 2014
Thank you for the valuable feedback, we are delighted that your girls trip was such a success. When in the Chicagoland area in the future make us your first choice Marriott.
We arrived at the Hotel and we had a mix up in our resevation. We booked through a second site, so the reservation numbers didn't match. Michelle was very helpful, as was Sal. It was just a glitch. The staff offered us donuts from the...More
Thank kathy w
Response from Brandi G, Senior Executive Admin Assistant at Courtyard Chicago Downtown/River NorthResponded 17 December 2014
Thank you for giving us your valuable feedback. We are delighted that you had a great experience on your most recent stay at the Chicago Downtown Courtyard River North. It is with much delighted to learn that Michelle and Sal were able to save the...More
Good location, reasonably spacious and comfortable rooms, and since the hotel shares a pool, jacuzzi, and fitness room with an adjoining residential tower, the facilities are above average for a hotel. TV could be better. Wi-fi is just fine, bed is very comfortable. But housekeeping...More
Response from Brandi G, Senior Executive Assistant at Courtyard Chicago Downtown/River NorthResponded 12 December 2014
Thank you for your valuable feedback regarding your stay at the Chicago Downtown Courtyard River North. It is with regret to learn that you felt that our staffs were inattentive and sloppy and you experienced service failures during your stay. We sincerely apologize for the...More
US$117 - US$444 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#50 Family Hotel in Chicago
#54 Romantic Hotel in Chicago
#62 Business Hotel in Chicago
Number of rooms
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United States >
Near North Side
Also Known As
Courtyard By Marriott Chicago Downtown Hotel Chicago ,