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Hilton Chicago/Magnificent Mile Suites

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#61 of 187 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
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1,739 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,651: English reviews
naperville, IL, United States
Reviewed 18 January 2016

Loved staying here better than the Drake around the corner. Was easier to get around convenient, great location. very well satisfied with room and breakfast in the morning at the downstairs restaurant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Barbara N
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Barbara N, Thanks for recommending our location. There is no doubt that being steps away from everything makes it easy to enjoy our fabulous city. It is nice of you to also recommend the restaurant the LOCAL Chicago that is located in the hotel. The restaurant the LOCAL is independently owned and managed by owners who take great pride...

Dearborn, Michigan
Reviewed 17 January 2016

I am happy that I finally found our go to hotel in Chicago. We were there as extended family for the weekend. Everyone we encountered was very nice. We had three rooms, one conference suite (to use as the gathering place), and two other standard suites. We upgraded and added access to the Executive level to utilize the refreshments and...

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Helpful?
1Thank suzieq50
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear suzieq50, Thank you so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you were able to enjoy our pool area, the fitness area and the beautiful view with your family. It...

Brookfield, Wisconsin
Reviewed 16 January 2016

My family had a reservation for this weekend here. The morning we were going to leave my daughter woke up with the stomach bug that had been going around her school vomiting everywhere. Obviously we were not going to travel and I knew it was too late to get any refund, but just wanted to let the hotel know we...

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Helpful?
2Thank Kakyak
PatrickFilatre, Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Kakyak, Thank you very much for taking the time to write about your experience with the hotel and my apology for the situation you experienced when needing to cancel. I am glad that you reached out to the hotel and that we were able to accommodate your need. We hope that you will be able to plan a trip...

Reviewed 16 January 2016 via mobile

We took our daughters to the city to see Blue Man Group and this hotel was in a great location for shops, restaurants, and public transportation. We had a great time on our family getaway. The staff was friendly and helpful and we were treated well as Hilton Honors guests.

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Helpful?
Thank Michael S
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Michael S, Thank you very much for staying with us and thank you for taking the time to tell us about your experience at our hotel. Your feedback is both valued and appreciated. Our team takes great pride in the service they provide and it is a great motivation for all to hear back from our guests. Thank you....

Devils Tower, Wyoming
Reviewed 15 January 2016

Really nice location, I wouldn't advise using the valet service unless you're not too particular. Looks like they have employed some of the City's homeless...where else but Chicago. The internal staff is good and the restaurant in the lobby is open late and priced decently for the area. With the exception of a manager that promised us a voucher for...

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Helpful?
Thank stik6
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear stik6, Thank you very much for staying with us and for taking the time to tell us about your experience. Your feedback is both valued and appreciated. I have noted your comments about the parking and I have addressed the situation with the valet parking manager. I am glad that you enjoyed the restaurant that is located in the...

Louisville, Kentucky
Reviewed 13 January 2016

This hotel was a last minute booking for a job in Chicago. The hotel is in a great downtown location near the Lake and I used some Hilton points for the room. We especially liked the fact it had separate rooms and a refrigerator and microwave. We were traveling with a newborn so this was great for her bottles and...

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Helpful?
Thank bmt1976
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear bmt1976, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. Thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, Lake Michigan, the American Girl, and the restaurants on Rush Street makes it easy to...

Pharr
Reviewed 13 January 2016

The price was great and the location was exceptional. We were treated like we belonged. Since I checked in through their app, I was able to pick our own room. This made it an outstanding stay. The only issue was one of the bathroom doors. It kept on getting stuck. Other than this, we had a great time.

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Helpful?
Thank Jorge V
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Jorge, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad to see that you used the e-check-in process to select your room and that you were pleased with your selection. Thank...

Omaha, Nebraska
Reviewed 13 January 2016

Although our stay was short, we were thoroughly impressed with the location and friendly service. Our check-in went smoothly and we were given a couple of bottles of not-freezing-cold water, which was great because we'd just spent about an hour walking around in freezing temps outside. The suite itself was well looked after and very comfortable. This is definitely at...

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Helpful?
Thank Michael H
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Michael H, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you enjoyed your stay with us and that you experienced the friendly service provided by our team members. I...

Birmingham, Alabama
Reviewed 13 January 2016

This is a very nice hotel in a great location across from the Hancock tower and 1 block of Mich. ave. The rooms are nice but not premium. Everything was well taken care of. The restaurant attached to the hotel has a nice menu and the food was exellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tom W
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Tom W, Thank you for staying with us and thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city. It is nice of you to also recommend the restaurant The...

Chicago, United States
Reviewed 12 January 2016

The room itself was nice, but we couldn't cool it down! Tried lowering the temperature of the thermostat to 65 but it never got below 72. We even opened the windows in middle of winter; couldn't even get a breeze. This made it difficult to get comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Matthew C
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Matthew C, Thank you very much for staying with us and for taking the time to tell us about your experience with us. I have taken note of your situation with excessive heat in your room and asked engineering to check on our system. It seems that a valve may have gotten un-operational and caused the problem. Your feedback...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Region: United States > Illinois > Chicago > Streeterville
Price Range: $211 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
38 questions
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors, views of Lake Michigan”
 of 5 bubbles PamelaS180, 21 Mar 2017 | Read review
“I am a Hilton Honors Gold member so WiFi was free for me.”
 of 5 bubbles patsiegel55, 15 Mar 2017 | Read review
“We like rooms in higher floors in the city because there is less street noise.”
 of 5 bubbles F8455POmarcc, 13 Mar 2017 | Read review
“Ask for a higher floor suite with a lake view”
 of 5 bubbles DBS19, 4 Mar 2017 | Read review
“ask for a lake view”
 of 5 bubbles Mikestages, 1 Feb 2017 | Read review
5 of 5