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Doubletree Collinsville/St. Louis

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Room & Suite (56)
Dining (12)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
“cookies”(114 reviews)
“double tree”(45 reviews)
“front desk”(113 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,024)
There are newer reviews for Doubletree Collinsville/St. Louis
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All reviewscookiesdouble treefront deskfire pitgreat hotelup to datest louisupon checkbed was comfortablefitness centergateway centeromeletporterelevatorconferencecouponhonors
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121 - 125 of 1,019 reviews
Reviewed 24 May 2017

The hotel reception and public areas excellent. The breakfast served in Porters restaurant was good as was the service. The bedroom was a little tired and in some aspects was not that clean. The bathroom required a makeover (dirt around the edges of the tiling)....More

Thank Stephen H
Response from Michael G, Guest Relations Manager at Doubletree Collinsville/St. LouisResponded 25 May 2017

I wanted to thank you for taking the time to let us know about your stay and that you enjoyed it. I do apologize for the issues you experienced with the condition of your room, and will bring these matters up with our housekeeping staff....More

Reviewed 21 May 2017

Dirty rooms, front desk staff very short and inattentive. Bar waitress was rude and ignored people in our party. She was slow and missed selling us at least two more rounds of drinks. No fitness room was another issue as they were being redone or...More

Review collected in partnership with DoubleTree by Hilton
Thank K2935QDmichaela
Management response:Responded 22 May 2017

Thank you for sharing your feedback K2935QDmichaela. We again apologize that your stay did not meet the our standards in service. Our fitness center is briefly out of order as we upgrade our fitness equipment to meet our guests expectations, but we hope you'll give...More

Reviewed 19 May 2017 via mobile

This is my place to stay when visiting St Louis. For the price you will not find a better or nicer place to stay. The restaurant is great and you are still close to everything. I will be back to this place soon.

Thank Brad M
Management response:Responded 22 May 2017

Thank you for kind feedback Brad! Our staff is please to hear we're a great value and location! We're glad to welcome you back the next time you're in the St. Louis area! - Ana Logue, Reservations Manager

Reviewed 16 May 2017 via mobile

Stayed here after a a long drive. Driving to the hotel I saw may run of the mill hotels. Arriving there was totally surprising I almost felt like I was coming into an oasis. Beautiful lobby efficient staff and let's not forget the doubletree cookie....More

Thank jonmar1
Management response:Responded 19 May 2017

Thank you for sharing your experience jonmar1! Our staff was so pleased to hear you found our location like coming to oasis after a long drive and that we've become your go to spot! We'll keep some warm DoubleTree cookies waiting for your next visit...More

Reviewed 16 May 2017 via mobile

Nice stay. Best hotel in the area, and the kids loved the pool. Great lobby and bar area with a really nice steakhouse with good food. Easy access to several places to eat and quick commute to downtown St. Louis. A little disappointed there was...More

Thank Freestylelyfestyle
Management response:Responded 19 May 2017

Thanks for sharing your stay Freestylelyfestyle! We're glad you were able to take advantage of our location that does provide easy access to downtown St. Louis and Porter's Steakhouse when you need a great steakhouse experience! We've passed along your feedback to our team and...More

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Most Booked Properties in Collinsville, IL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$104 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (56)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Rachel S
2 December 2017|
AnswerShow all 8 answers
Response from Michael G | Property representative |
Hello Rachel S. Yes it is an indoor pool.
0
Votes
Lauren K
19 August 2017|
AnswerShow all 4 answers
Response from Michael G | Property representative |
Hello Lauren K, Sorry for delay in answering this. Our rooms do not have refrigerators in them. We do have a number of them that can be requested and put in the room for a fee of $10 per night. I hope this helps and if there... More
0
Votes
whobyo0
17 July 2017|
AnswerShow all 3 answers
Response from Michael G | Property representative |
Hello, we do actually have 2 Hilton Honors floors. Our 4th and 5th floors are the Hilton Honors floors.
2
Votes
Room Tips
"Ask for room you would like."
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"The first floor definitely is not quiet"
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"Recommend this hotel!"
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"Traveling with cats? Don't release. There is an area under the bathroom sink that your kitties can access..."
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