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Doubletree Collinsville/St. Louis

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Traveller (84)
Room & Suite (56)
Dining (12)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
“cookies”(114 reviews)
“double tree”(45 reviews)
“front desk”(113 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
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Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,025)
There are newer reviews for Doubletree Collinsville/St. Louis
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All reviewscookiesdouble treefront deskfire pitgreat hotelup to datest louisupon checkbed was comfortablefitness centergateway centeromeletporterelevatorconferencecouponhonors
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131 - 135 of 1,020 reviews
Reviewed 26 April 2017

Wonderful staff and wonderful stay! Perfect ambiance. I had a few issues with ADA compliance and am certain staff will review them. Main issue is bed mattress is on a board and it slides whenever I transfer which is an accident waiting to happen. They...More

Review collected in partnership with DoubleTree by Hilton
Thank ilike2eatalot
Response from Stacy H, General Manager at Doubletree Collinsville/St. LouisResponded 27 April 2017

Thank you for taking the time to review your recent stay. We appreciate all of your feedback and will definitely be addressing your concerns with our team as well as our ADA consultant. We will be in contact you as soon as we receive a...More

Reviewed 25 April 2017

Awesome customer service from every employee. Rooms were spotless. Nice gathering area/lounge. No need to stay anywhere else. Restaurant looked nice for dinner however is high end. Our budget led us to order food at the lounge and the steak sandwich was perfect. No complaints...More

Review collected in partnership with DoubleTree by Hilton
Thank stltraveler2017
Management response:Responded 28 April 2017

Thank you for your feedback stltraveler2017! Glad you were able to enjoy our Porter's bar menu, customer service and guestrooms. We hope to welcome you again soon! - Ana Logue, Reservations Manager

Reviewed 24 April 2017

We checked in around midnight and left early in the morning. The front desk staff was efficient, the room clean and well appointed. We did not eat breakfast there, because I just don't believe a hotel breakfast is going to be worth $15 a person.More

Thank KaynGeorge
Management response:Responded 26 April 2017

Glad our team and guestrooms met your expectations KaynGeorge! Our Porter's Steakhouse serves our Wake Up DoubleTree Breakfast featuring cook-to-order omelet station in addition to a substantial fresh and healthy buffet. We hope you'll join us in the morning the next time you're in Collinsville!...More

Reviewed 23 April 2017

Very courteous. Got to love the cookies. Easy in and out. Near enough to St. Louis without all the hassles. Full service bar. Only downside was refrigerator had to be rented if wanted. Quiet throughout. No hassles

Review collected in partnership with DoubleTree by Hilton
Thank Douglas T
Management response:Responded 24 April 2017

Hello Douglas! We love our warm chocolate chips cookies too! We're happy to have provided a hassle-free stay in the St. Louis area and hope to welcome you again soon! - Ana Logue, Reservations Manager

Reviewed 21 April 2017

Staff was average. We're not very helpful during check in, Not helpful AT ALL at dinner. The Resturant has 2 LARGE menus, food on both. It's a very scattered menu...but good food. They do NOT advertise specials...so MAKE SURE you ask.More

Review collected in partnership with DoubleTree by Hilton
Thank seanhZ4512NQ
Response from Stacy H, General Manager at Doubletree Collinsville/St. LouisResponded 24 April 2017

Thank your for taking the time to share your recent stay. We apologize that we were unable to exceed your expectations. It sounds like you dined in the bar area as we do offer 2 different menus based on our travelers needs but will make...More

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Most Booked Properties in Collinsville, IL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$106 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (56)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Rachel S
2 December 2017|
AnswerShow all 8 answers
Response from Michael G | Property representative |
Hello Rachel S. Yes it is an indoor pool.
0
Votes
Lauren K
19 August 2017|
AnswerShow all 4 answers
Response from Michael G | Property representative |
Hello Lauren K, Sorry for delay in answering this. Our rooms do not have refrigerators in them. We do have a number of them that can be requested and put in the room for a fee of $10 per night. I hope this helps and if there... More
0
Votes
whobyo0
17 July 2017|
AnswerShow all 3 answers
Response from Michael G | Property representative |
Hello, we do actually have 2 Hilton Honors floors. Our 4th and 5th floors are the Hilton Honors floors.
2
Votes
Room Tips
"Ask for room you would like."
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"The first floor definitely is not quiet"
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"Recommend this hotel!"
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"Traveling with cats? Don't release. There is an area under the bathroom sink that your kitties can access..."
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