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Doubletree Collinsville/St. Louis

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Doubletree Collinsville\/St. Louis
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892 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Collinsville/St. Louis
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Showing 889: English reviews
Wichita Falls, Texas
Reviewed 21 July 2016

The Doubletree Collinsville has me coming back at least once a year (necessary road trip). The rooms are large, beds sooo comfortable, and the breakfast buffet has much more than expected. It's right off I-70, but I never hear any traffic noise. You can be in downtown St. Louis in 15-20 minutes.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank klaviercat
Marion, Illinois
Reviewed 20 July 2016

The hotel is nice and just the right size, but housekeeping was very stingy even when I gave a note specifically asking for extra towel for my baby (there were 3 of us in the room, me, hubs and babe), and did not give extra shampoo and conditioner as I asked, after leaving a tip too with the note! Also...

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Thank d0cvel23
independence, United States
Reviewed 20 July 2016

We stayed at the Collinsville, IL DoubleTree during July 2016. We have stayed at this particular hotel many times and have been pleased with the quality. I must say this time I was disappointed with the cleanliness of the room. The room had a large red stain that looked nasty right as you enter the room. There also was a...

Review collected in partnership with DoubleTree by Hilton
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Thank Angela L
Valley Stream, New York
Reviewed 18 July 2016

Front desk staff is extremely Attentive and helpful, property's restaurant is great. Cleanliness of rooms were impeccable. Would stay here again. Of all the local hotel properties, without question the best of the lot.

Review collected in partnership with DoubleTree by Hilton
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Thank RogerV85
Dallas, Texas
Reviewed 17 July 2016

I checked in very late and tired, the property looked pretty good at 3:00 am. As i walked to my room, I did notice that the carpets we old and stained, but well vacuumed. I got to the room and jumped into bed, The next morning I started to notice how badly someone needed to invest some money into this...

Review collected in partnership with DoubleTree by Hilton
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Thank Bill F
Olive Branch, Mississippi
Reviewed 13 July 2016 via mobile

The hotel/room was absolutely beautiful. It was very clean and the grounds were well-kept. The staff was very friendly and helpful. The pool area was very nice for my kids and the hotel is conveniently located to various eateries and activities.

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Thank Tasha B
Bartlett, United States
Reviewed 13 July 2016

Housekeeping did not restock the towels. Housekeeping did not restock the shampoo and soap. They did not brush the sheets before making the bed leaving any dirt or crumbs in the bed. They discarded my kids breakfast food that was still in the package.

Review collected in partnership with DoubleTree by Hilton
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Thank Sean W
Calvin P, On behalf of the hotel staff at Doubletree Collinsville/St. Louis, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Atlanta, Georgia
Reviewed 12 July 2016

Very good value for the money. Very nice pool and great restaurant all in one spot. Also very close to other great restaurants and Walmart, walgreens etc. Very easy Highway access over to St Louis, MO

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Thank 800marquesh
Lexington, United States
Reviewed 11 July 2016

We were in town for a funeral. Everyone at the hotel took such wonderful care of us. We couldn't have had a better experience and hope to stay here again under better circumstances. The staff were friendly and took care of two very weary travelers. Thank you for going above and beyond on an already busy holiday weekend!

Review collected in partnership with DoubleTree by Hilton
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Thank Carla B
Clarkston, Michigan
Reviewed 11 July 2016

First time staying at this Hotel. I was going to a St. Louis Cardinals Baseball game. The stadium is about 10 miles away. I live out of hotels and I have to say this was one on the best I have stayed at for business travel. It had everything I needed. Service was excellent. Especially service was great at the...

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2Thank JeffreyTravel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 

Additional Information about Doubletree Collinsville/St. Louis

Address: 1000 Eastport Plaza Dr, Collinsville, IL 62234-6103 (Formerly Holiday Inn)
Region: United States > Illinois > Collinsville
Price Range: $127 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Reservation Options:
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Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville
Hotel Style:
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Collinsville/St. Louis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the room rate that includes breakfast. it is worth it.”
daxf2014, 24 Jan 2017 | Read review
“Inside access always makes me feel safer. Has elevators.”
X1494YWmarym, 3 Dec 2016 | Read review
“stay away from elevators”
Silvano1996, 7 Nov 2016 | Read review
“We had about 100 people - no one complained of noise.”
christineess, 13 Oct 2016 | Read review
“You'll pay for stuff business travelers are accustomed to getting for free”
leonaz909, 4 Oct 2016 | Read review
5 of 5