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Doubletree Collinsville/St. Louis

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Doubletree Collinsville\/St. Louis
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860 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Collinsville/St. Louis
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Showing 858: English reviews
Pekin, United States
Reviewed 15 February 2016

The hotel has undergone many changes. One thing that has not changed is their commitment to the guest. I wold recommend this hotel. The staff is welcoming and willing to make your stay the best it can be.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karen F
Missouri City, United States
Reviewed 12 February 2016

This hotel is great. The rooms are very clean, and the restaurant is very good. It took me 10 seconds to check in because I used the app. I had 2 bottles of water waiting for me because I'm a Hilton Honors member. And you can't beat the warm cookie upon check-in. I will definitely stay there again.

Review collected in partnership with DoubleTree by Hilton
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Thank Mary R
Charlotte, United States
Reviewed 31 January 2016

The walls of the rooms provided sufficient privacy as to not hear the noise in the adjacent rooms or the hall way. The on-site restaurant is probably the best on-site Hilton property restaurant at which I have ever eaten. The check-in staff were not the friendliest, but efficient. The rooms were very clean. The bed was comfortable and the linens...

Review collected in partnership with DoubleTree by Hilton
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1Thank Marie A
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for taking the time to review your recent stay with us an apologize that our front desk team didn't provide a more welcoming greeting. This is not typical of our team and will address with everyone to leave a positive impression. We are delighted that you did enjoy the our other amenities we had to offer.

Salem, Illinois
Reviewed 30 January 2016 via mobile

Hotel staff was friendly . Nice spacious rooms except the bathroom was a bit small. Free wifi. Downfall was No free breakfast though. Beds and pillows slept very nice. Conference food was good tasting! Location is directly off interstate.

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Thank Casey B
Chicago, Illinois
Reviewed 29 January 2016

This is the hotel I stay at most often in the Metro East. I have stayed at more than 20 properties in the area over the past 20 years, but last year I stayed at the DoubleTree in Collinsville more than 20 times. It is really the only full-service hotel in the Metro East, with a real dining room with...

Review collected in partnership with DoubleTree by Hilton
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Thank Scott A
louisvilee, United States
Reviewed 25 January 2016

Well kept, service is excellent in both the hotel and the Porter's Dinning. I am greeted by friendly counter personnel, check in is easy and fast. My room always smells very fresh and is neatly arranged and very clean. Porter's restaurant always has excellent food and the room service is very quick.

Review collected in partnership with DoubleTree by Hilton
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Thank Paula B
Belleville, Illinois
Reviewed 23 January 2016 via mobile

Marvin at the front desk is super nice and very accommodating! We had an issue with our TV upon arrival, a member of maintenance was sent to our room quickly and the issue was resolved within 20 min! The breakfast is pricey BUT very good and tons to choose from! The staff at Porters is awesome also!! We travel a...

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Thank Rn1013
Rural Hall, United States
Reviewed 18 January 2016

Friendly staff and overall great appearance of the entire location. The restaurant is top quality and this reflects in all meal options at the hotel. All of the ammenities are on par with great service. Staff is quick and friendly to everyone that enters the location. I would recommend this hotel to others because of its great location and personality.

Review collected in partnership with DoubleTree by Hilton
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Thank Jonathan B
Blue Springs, United States
Reviewed 11 January 2016

The service was wonderful. Each employee was kind and helpful. The room was in need of a major wipe down. It just seemed like the cleaning crew only changed the sheets and wiped down the basics. Things like the blow dryer and some of the other surfaces were not as clean as they should be.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kate F
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for your feedback regarding your recent stay. We appreciate your comments and will share with our housekeeping team to help them improve upon. We appreciate the kind words regarding the service team strives to provide.

Cyril, United States
Reviewed 9 January 2016

Our family really enjoyed being able to meet for New Year's at Double Tree. The location was selected because it was a halfway meeting point for our family (coming from SW Oklahoma and Central Michgan). Collinsville is a nice safe area and is very short drive into St. Louis. The facility was very clean, our room was a good size,...

Review collected in partnership with DoubleTree by Hilton
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Thank Anne G
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

We are delighted to here that enjoyed ringing in the New Year with us at the Doubletree. We will share your comments to our team and hope that when you are in the area again you will make DoubleTree your home away from home.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 

Additional Information about Doubletree Collinsville/St. Louis

Address: 1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
Region: United States > Illinois > Collinsville
Price Range: $122 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Reservation Options:
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Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville
Hotel Style:
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Collinsville/St. Louis staff and other travellers.
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Questions? Get answers from Doubletree Collinsville/St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the room rate that includes breakfast. it is worth it.”
 of 5 bubbles daxf2014, 24 Jan 2017 | Read review
“Inside access always makes me feel safer. Has elevators.”
 of 5 bubbles X1494YWmarym, 3 Dec 2016 | Read review
“stay away from elevators”
 of 5 bubbles Silvano1996, 7 Nov 2016 | Read review
“We had about 100 people - no one complained of noise.”
 of 5 bubbles christineess, 13 Oct 2016 | Read review
“You'll pay for stuff business travelers are accustomed to getting for free”
 of 5 bubbles leonaz909, 4 Oct 2016 | Read review
5 of 5