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Comfort Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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441 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Reviewed 1 week ago via mobile

The room was booked through a different travel site yet the manager wanted more money as he said the travel sites card was rejected. After calling the travel site, it appeared the hotel was trying to over charge which is why the payment was denied. Poor management, room was nicely appointed.

Thank Jackie M
Chillicothe, Illinois
Reviewed 2 August 2016

Traveling with my grandson spent 2 days at this great property. Very accommodating, clean, friendly! Will stay when ever in the area. Excellent breakfast, a lot of activities on site that can keep you busy.

1Thank stl3105
About Hotel's Favourite Review
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking...

Decatur, United States
Reviewed 1 week ago

My husband and I needed a reasonable place to stay after the Cardinals' ball game as we were on our way to Branson, Missouri. A quick call to the Comfort Inn gave me an extremely friendly and helpful young lady, Ashley, who gave me all sorts of important info about catching a commuter train into St. Louis to contacting Comfort...

Thank Susan L
Deer River, Minnesota
Reviewed 2 weeks ago

As we are traveling I have chosen Choice Hotels. The first was in Camden, MO. both are nice places, friendly staff. Both are under construction though. I get that. However at this place the cleaning staff carts and supplies were left in the hallway outside the elevator. Really no big deal just unsightly to add to the elevator construction work....

Thank jerrilmadsen
Chicago, Illinois
Reviewed 20 April 2017

First thing we reserved two rooms, you would think they would put us side by side or across hall from each other . They put us one room far down hall and other other side of building. when you reserve two rooms they should put you together. I had to go down to front desk and ask to be put...

Thank gem9953
Lemont, Illinois
Reviewed 14 April 2017

Well, finally our last night before driving home after a very long road trip! I prefer Comfort Inn, if given a choice (interesting "choice "of words) just kidding, over Quality Inn. But, of course, there are other factors involved. Price is probably first consideration. This hotel was a good overnight stay, reasonable price, clean and comfortable.

1Thank sandra n
Pearland, Texas
Reviewed 11 April 2017

This is a clean and convenient place to stay. This motel is undergoing a remodel, but was still quiet and clean. I had to extend my stay and the front desk staff was very helpful by allowing me to stay in the same room.

Thank 325rickn
Southern Illinois
Reviewed 29 March 2017

A renovation project was well under way at this motel and is scheduled to be done by now or soon. The breakfast area was in the meeting room and soon will be in an area larger than before the project - also there will be a new larger sitting area near the new eating area. It apparently will have a...

Thank Don P
West Lafayette
Reviewed 31 October 2016

We stayed here after visiting nearby Cahokia Mounds. It’s an older facility undergoing renovations, near a lot of fast food and I-55. Not a very attractive entrance (hardly a potted plant in sight), and the desk clerk tended to some sorting with her back to us as we began check in ... not the kind of welcome experience we expect....

1Thank Mack3065
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear Mack3065, Thank you for your review and comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we...

Reviewed 26 October 2016 via mobile

This is the 3rd time staying at this location. As per the previous stays everything was above my expectations. Clean, friendly, and wonderful staff that will answer all your questions. Close to everything in the St. Louis area.

Thank Steve L
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear Steve L, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We thank you...

44 photos of this hotel

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Room/Suite (5)
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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 8 Commerce Dr, Collinsville, IL 62234-6111
Region: United States > Illinois > Collinsville
Price Range: $119 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Put in Bay, Ohio
Put in Bay, Ohio
9 months ago
Pierre, South Dakota
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if beds are still high and your short ask for stool to get into bed.”
gem9953, 20 Apr 2017 | Read review
“Far enough from I-55 that all rooms are quiet”
  • Comfort Inn, Collinsville
  • Comfort Inn, Collinsville
Mack3065, 31 Oct 2016 | Read review
“. Our room was just above a conference room so if you have little ones that like to run or jump this is the room for you.”
pinsnpines, 19 Oct 2016 | Read review
“Room was on the first floor and even though it faced out to the center of the hotel it was very quiet”
jweisspt, 7 Aug 2016 | Read review
“Request something other than ground floor if you want away from breakfast area”
E3788PVcatherines, 3 Aug 2016 | Read review
5 of 5
US$79* /night
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Prices are for 1 room, 2 adults
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