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Comfort Inn

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1 room 2 adults 0 children
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438 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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Chicago, Illinois
Reviewed 4 days ago NEW

First thing we reserved two rooms, you would think they would put us side by side or across hall from each other . They put us one room far down hall and other other side of building. when you reserve two rooms they should put you together. I had to go down to front desk and ask to be put...

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Helpful?
Thank gem9953
Pearland, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This is a clean and convenient place to stay. This motel is undergoing a remodel, but was still quiet and clean. I had to extend my stay and the front desk staff was very helpful by allowing me to stay in the same room.

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Helpful?
Thank Rick N
About Hotel's Favourite Review
Lemont, Illinois
Reviewed 1 week ago

Well, finally our last night before driving home after a very long road trip! I prefer Comfort Inn, if given a choice (interesting "choice "of words) just kidding, over Quality Inn. But, of course, there are other factors involved. Price is probably first consideration. This hotel was a good overnight stay, reasonable price, clean and comfortable.

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Helpful?
Thank sandra n
Southern Illinois
Reviewed 3 weeks ago

A renovation project was well under way at this motel and is scheduled to be done by now or soon. The breakfast area was in the meeting room and soon will be in an area larger than before the project - also there will be a new larger sitting area near the new eating area. It apparently will have a...

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Helpful?
Thank Don P
West Lafayette
Reviewed 31 October 2016

We stayed here after visiting nearby Cahokia Mounds. It’s an older facility undergoing renovations, near a lot of fast food and I-55. Not a very attractive entrance (hardly a potted plant in sight), and the desk clerk tended to some sorting with her back to us as we began check in ... not the kind of welcome experience we expect....

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Helpful?
1Thank Mack3065
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear Mack3065, Thank you for your review and comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we...

Reviewed 26 October 2016 via mobile

This is the 3rd time staying at this location. As per the previous stays everything was above my expectations. Clean, friendly, and wonderful staff that will answer all your questions. Close to everything in the St. Louis area.

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Helpful?
Thank Steve L
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear Steve L, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We thank you...

Mount Laurel, New Jersey
Reviewed 20 October 2016

We had some unusual requirements for our stay. We were driving from NJ to Denver with a 16 foot truck , towing a car trailer, and traveling with a cat! There was plenty of parking, which was great, since our ‘rig’ was over 50 feet long. There are several restaurants within easy walking distance of the hotel which was very...

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Helpful?
1Thank mbotos
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear mbotos, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping standards. Your thorough review is greatly appreciated! We are...

Marion, IN
Reviewed 19 October 2016

Hotel is undergoing renovations at this time. This did not cause us any problem. The room was spacious (201). we had 2 adults and 3 children under 18 which necessitated having a fold away cot. Room had a couch, chair, desk with chair. Beds came with 2 types of pillows (hard or soft). Bath spacious, double sink vanity. Air conditioner...

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Helpful?
Thank pinsnpines
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear pinsnpines, Thank you so much for your compliments to our breakfast options and We aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that our renovations did not interfere with your stay and that you enjoyed a five star experience in accommodations...

Reviewed 16 October 2016

We had two rooms and one was a new renovated room on the third floor and one on the second floor both rooms very clean nice and comfortable. The only thing is the playground is no longer there. We did have other options close Gateway fun park and woodland park

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Helpful?
Thank Kayla P
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear Kayla P, Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. It is so rewarding to learn of your five star experience at our...

Little Rock, Arkansas
Reviewed 2 October 2016

To be fair, the Inn is being renovated. The improvements to the lobby and breakfast area look like they will be very nice. The rooms are clean and comfortable, but I found the bed to be higher than I like. There is no towel rack within reach of the bath tub/shower. Electronically, there are problems. Wifi in my room was...

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Helpful?
1Thank CountVarios
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Dear CountVarios, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and clean experience for our valued guests. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 8 Commerce Dr, Collinsville, IL 62234-6111
Region: United States > Illinois > Collinsville
Price Range: $112 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Put in Bay, Ohio
Put in Bay, Ohio
8 months ago
Pierre, South Dakota
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if beds are still high and your short ask for stool to get into bed.”
gem9953, 20 Apr 2017 | Read review
“Far enough from I-55 that all rooms are quiet”
  • Comfort Inn, Collinsville
  • Comfort Inn, Collinsville
Mack3065, 31 Oct 2016 | Read review
“. Our room was just above a conference room so if you have little ones that like to run or jump this is the room for you.”
pinsnpines, 19 Oct 2016 | Read review
“Room was on the first floor and even though it faced out to the center of the hotel it was very quiet”
jweisspt, 7 Aug 2016 | Read review
“Request something other than ground floor if you want away from breakfast area”
E3788PVcatherines, 3 Aug 2016 | Read review
5 of 5