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Best Western Plus Chicagoland - Countryside

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Room & Suite (4)
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Overview
  • Excellent49%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“the holiday inn”(14 reviews)
“midway airport”(18 reviews)
“chicago area”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Offers from Best Western Plus Chicagoland - Countryside
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (370)
There are newer reviews for Best Western Plus Chicagoland - Countryside
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All reviewsthe holiday innmidway airportchicago arearoom was cleannice hotelhot breakfastfresh fruitfront desk staffshopping and restaurantsa great place to staypleasant stayeasy accessbiscuits and gravyone night staythe breakfast areaconvenient locationwould stay here again
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11 - 15 of 355 reviews
Reviewed 27 November 2017

The tub faucet was leaking and would not shut off when we arrived. The mini refrigerator in the room was so noisy that we had to unplug it. The bed sheets were not changed at all during our stay, and one day the room was...More

Review collected in partnership with Best Western
Thank Don P
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 29 November 2017

Thank you for your review. We're truly sorry you didn't get to experience what we truly are. We share all reviews and guest comments with our team and we will be sure that the tub, refrigerator and housekeeping concerns are addressed immediately. We hope you'll...More

Reviewed 24 November 2017

If the Holiday Inn next door is 3 star then this hotel is 2 star for not having a phone. I tried calling this hotel multiple times to inquire about their amenities, but their number has not been valid for at least a week. I...More

Thank gkedl2
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 27 November 2017

Thank you for reaching out to us and we're truly sorry you weren't able to reach us by phone. We are aware of our phone provider's disconnect. The issue is that certain providers' calls are not currently getting through to our hotel. Our provider has...More

Reviewed 21 November 2017

Enjoyed our stay other than the Door from room to hallway slams shut, therefore is very loud in your room. Hear this all night and early in the morning. We really like the hotel, however, is this doesn't bother you, then you will enjoy. Clean,...More

Review collected in partnership with Best Western
Thank Jodinola
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 24 November 2017

Thank you for your review! We're sorry other guests were slamming doors during your stay. We appreciate your staff compliments and hope you'll be back soon to enjoy our clean rooms and great breakfast!

Reviewed 20 November 2017

Stayed at the hotel cuz we had a gas leak, easy to book, great rooms and very clean. Hotel was pretty quiet for a Saturday night which was nice because we were all tired! They have a noon check out which is awesome, most places...More

Review collected in partnership with Best Western
Thank 184doloresg
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 21 November 2017

Thank you for leaving comments about your stay for all to see! We're so happy you found comfort in our clean hotel during an unexpected displacement from your home. Come back soon just to get away and we'll try to give you an even later...More

Reviewed 6 November 2017

Perhaps this site has been recently refreshed, but I found it to be a good clean room and I'd return. There was a High School Hockey team staying so I was a bit concerned that it would be noisy, however, it was anything but. The...More

Thank CptBlackadder1
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 8 November 2017

Thank you for your review. We're pleased to hear you enjoyed your clean room and you were able to witness our friendly team first-hand! Our A/C's are set to turn off once the temperature meets what you have selected. We hope you'll be back sooner...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$103 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$103 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (10)
Room & Suite (4)
Questions & Answers
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Jennifer S
6 November 2017|
AnswerShow all 4 answers
Response from charlessG139QP | Reviewed this property |
Through the lobby. Carts are available.
1
Vote
rh09rt1
18 August 2017|
AnswerShow all 4 answers
Response from twilliams15 | Reviewed this property |
Hi I just checked out today and the beds were full size. The hotel only has king size & full.
1
Vote
Kang Y
10 June 2017|
Answer
Response from Jay P | Property representative |
That is unacceptable. We will be in touch with you immediately. Thank you for bringing this to management's attention.
0
Votes
Room Tips
"4th floor at the end of the hall is most quiet!"
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"All the rooms are good,even those close to the elevators"
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"Double room is spacious"
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"Elevator in middle and ice machine at back end of hallway."
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