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We stayed 6 nights at the comfort inn in Crystal Lake for our granddaughter's high school graduation. We got a handicapped room--the room was clean but the building was old. The staff was very friendly and helpful. The continental breakfast was just average.More
1 Thank papa-oo
Response from General M, General Manager at Comfort InnResponded 31 July 2015
Thank you for staying with us and writing this review.
I am glad you liked the cleanliness of your room and the staff friendly. We try to make the Comfort Inn of Crystal Lake your home away from home.
Some people can manage a business good on the book side but suck at the people side. That's the General Manager Jim. Very rude to my husband and gave me the glare of a lifetime. Customers are the reason he has a job. Perhaps he...More
Response from General M, General Manager at Comfort InnResponded 10 May 2015
Thank you for staying with us. We appreciate your business.
I'm sorry you felt you were treated poorly. We do appreciate our guests and understand fully it is the guests who pay our salaries. We as the staff strive to provide excellence to our guests....More
Price-line reservation. Very good stay at the hotel. Able to get a swim, workout, and get a delicious breakfast in a short stay. I'm on the road quite a bit and this was an excellent stop along the way. I would recommend. Here are the...More
Thank Joel G
Response from General M, General Manager at Comfort InnResponded 7 April 2015
Thank you for taking the time to complete the survey. We always appreciate feedback and are always looking for ways to improve our hotel.
Regarding the 20% deposit you spoke of, our hotel does not take a deposit out of your account. It is actually...More
Got this on Priceline for $50, and it was great for the price. Very nice quiet and clean room, nice hot breakfast, and close proximity to many things (volleyball parents, this is 3 minutes from Sky High). I would definitely stay here again in the...More
Eggs, red-skinned potatoes and Corned Beef Hash; now, what can be better than THAT?
The lobby is attractive and the bedroom is beautiful, though old; but the bed is super comfortable.
This is not a 5 star hotel, so I gave it 4 stars. Tripadvisor...More
Response from General M, General Manager at Comfort InnResponded 20 March 2015
Thank you for staying with us - we always appreciate feedback. Glad you enjoyed our breakfast. Sorry about the drain and the water temperature, we did address those problems.
We look forward to seeing you again.
Comfort Inn of...More
US$71 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Accessible rooms ,
Non-Smoking Rooms ,
Number of rooms
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