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Holiday Inn Crystal Lake

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Holiday Inn Crystal Lake
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258 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Perrysburg, Ohio
Reviewed 4 days ago NEWvia mobile

I have stayed here before, and always had a good time. This time though was something else. It was so much more fun & lively! The gals behind the bar (Annie & Heidi) were so much fun. The crazy part was how into the job they were. They were slinging bottles back & forth, then they started juggling lemons &...

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Helpful?
Thank Joe W
Crystal Lake, Illinois
Reviewed 4 days ago NEW

In Crystal Lake this is the only place to stay. Good location to local bars, and downtown. The lobby has a bar, great. Ask for Heidi she has jokes for days! Breakfast is good and freshly made. I would say the hotel could have better TV's in the bar.

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Thank dlancer18
Reviewed 4 days ago NEWvia mobile

After winning a free drink at check in I met the bar temptress Heidi She provided great service and conversation after a tough days work. I also had dinner in the hotel which I normally don't do ... highly recommend the lemon chicken

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Thank Wells L
McHenry, Illinois
Reviewed 1 week ago

Silivino was great, I had a rushed morning getting off of a red and only had a little time for breakfast before I needed to get into the office. He was efficient, pleasant, and a nice presence after a stressful morning.

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Thank EDSmaindesk
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you so much for this great review. We will make sure we pass this along to Silvino and the management team. We hope you stay with us again soon!

Northridge, CA
Reviewed 1 week ago

Originally we were booked at The Hoffman Estates Inn through Booking.com. It was a very unpleasant experience and process and that was just one day! I desperately checked on Hotwire.com and found the Holiday Inn Crystal Lake and booked it! When I walked in it just made me smile! It was very clean and a spiral staircase in the center....

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Thank MamaBear63
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Mamabear, We are very pleased that we were able to turn your trip around! I will definitely pass this great review to all of our staff members!

Kaukauna, Wisconsin
Reviewed 1 week ago via mobile

This was a very clean hotel. While we did not use any of the amenities (pool, workout room, bar, restaurant) they looked nice and had we stayed longer than one night, we may have used. I was surprised to find that a refrigerator and microwave in the rooms is not standard. I don't know if this is all Holiday Inns...

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Helpful?
Thank skatemama
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank yo so much for taking the time in writing this review! I will pass this along to our engineering team to take a look at the wallpaper. We hope you do stay with us again soon!

Reviewed 1 week ago via mobile

Rooms are nice but by far the best bar in a hotel I've been to in quite sometime. Everyone is super friendly will definitely come back to stay here again. The resturant is very nice and the food is good also

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Thank otsb910
Reviewed 2 weeks ago via mobile

It is nestled away from the busy streets but isn't far from much to do in town. The staff is very friendly and takes time to visit. The restaurant has great breakfast and the staff is nice. If your looking for a good place to rest, look no further!

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Thank 310bryanm
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for this great 5 star review! I will definitely be passing this along to all department heads! Thank you for choosing the Holiday Inn Crystal Lake as your home away from home!

Reviewed 2 weeks ago via mobile

I frequent the bar when im on business. Heidi and Annie are the best! They have a great wine selection. I just love both of thsn and want them to visit ne in Canada. I would never go to any other hotel ever! None if them compare!! <3 Luc Desbond

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Thank Luc D
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Luc, Thank you for this 5 star review! I will be passing this along to the bartenders as well as the management staff! We hope you stay with us again real soon!

Grand Mound, Washington
Reviewed 2 weeks ago

I stayed around a month for work. Nice hotel. Clean, comfortable rooms.The hotel staff were all very hospitable from front desk,cleaning to shuttle drivers. The restaurant/bar serves up good food and drinks and staff provide excellent service, especially Becky. I had a great stay and would definitely stay again in the future.

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Thank Stacey1270
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Stacey, Thank you very much for this great 5 star review. I will be passing this along to Becky as well. We hope you stay with us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
McHenry County, Illinois' only full service hotel, the Holiday Inn Crystal Lake and Conference Center is situated in a park-like setting filled with oak trees and overlooking quaint, sparkling Lake Acorn. Perfectly situated near several corporate centers for Sage, Medela, Snap on Tools, Affinia Brake Parts, Centegra Healthcare, True Value and more. Less than five minutes from Pingree Metra Train Station serving the northwest suburbs and downtown Chicago, the area boasts unique attractions including Three Oaks Recreation Area and the Quarry Wakeboarding Park, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum (reservations mandatory), Algonquin Commons Shopping District, Volo Auto and Illinois Railway Museums, Grand Victoria Riverboat Casino and several championship golf courses. 11 miles north of I-90 Elgin interchange, we are 45 minutes from O'Hare and Rockford Airports. On-site amenities include 24-hour business and fitness center, large indoor pool, complimentary high speed Internet (Wi-Fi), Simply Smart Bedding Collection, 18,000+ square feet of meeting and banquet space, Three Oaks Dining Room and Lounge, Wedding Services and more. Car rental agency located on site and a complimentary shuttle runs within a 5 mile radius, based on availability. We are also a pet friendly hotel, with a pet deposit required at check in. Holiday Inn Crystal Lake staff prides itself on service in a hotel boasting value and variety. ... more   less 

Additional Information about Holiday Inn Crystal Lake

Address: 800 South Illinois Route 31, Crystal Lake, IL 60014
Region: United States > Illinois > Crystal Lake
Price Range: $138 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Crystal Lake 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Crystal Lake Hotel Crystal Lake
Crystal Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Crystal Lake staff and other travellers.
1 question
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missouri
over a year ago

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Questions? Get answers from Holiday Inn Crystal Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they have a decent bar”
 of 5 bubbles EDSmaindesk, 16 Mar 2017 | Read review
“First floor rooms are easy access but their are good views from the upper floors.”
 of 5 bubbles birgerjarl, 30 Nov 2016 | Read review
“View over the lake”
 of 5 bubbles barrygruner, 26 Oct 2016 | Read review
“Rooms towards the lake”
 of 5 bubbles ferjentsik, 6 Oct 2016 | Read review
“Handicapped rooms have only a full size bed and a couch”
 of 5 bubbles , 30 Jul 2016 | Read review
5 of 5