We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Crystal Lake

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Crystal Lake
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

258 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Crystal Lake
See the most recent reviews
Showing 255: English reviews
South Lake Tahoe, California
Reviewed 8 June 2016

I was very disappointed with the service at this Holiday Inn. First I experienced problems with my rim key card. When I tried to call the front desk they never answered the phone. When I went to the front desk they only had one person working it. The room service also came to clean room at 4:00 pm. They never...

 Report
Helpful?
Thank germanochic
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

I am so sorry for the difficulties you experienced during your stay and I assure you that we will be addressing each of them with the management team to move past this and make sure our staffing levels are adequate to allow us to offer great service to our guests.

Chicago, Illinois
Reviewed 6 June 2016

First My Husband and I were going to stay at the comfort inn in crystal lake but my daughter had all ready booked a room at holiday inn crystal lake for her family but Her husband could not go and the team was staying at Holiday inn. so she said we were welcomed to have the other bed. when we...

 Report
Helpful?
Thank evelyn h
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

I am terribly sorry that you were disappointed with your stay with us and feel terrible that you did not enjoy your stay. Please know that we will be dscussing your comments to try and make forward strides in order to serve our customers better.

Reviewed 3 June 2016

We stayed here for two nights and would have stayed longer had our plans not suddenly changed. The bed was a bit firmer than we prefer, but that's really our only complaint. The staff was extremely accommodating which made it easy on us when our plans changed. We do wish that the room had a refrigerator, but you can request...

 Report
Helpful?
Thank Bibblet
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for staying with us, we appreciate your business and look forward to having you back with us.

Minot, North Dakota
Reviewed 31 May 2016 via mobile

I really like this hotel, it is the second time ny husband and I have stayed here. The room was quiet and the bed was very comfortable. Loved the pool, it is quite large. We had a good time at the bar also, the drinks are good, and Heidi the bartender is so nice. We would definitely stay here again.

 Report
Helpful?
Thank kristin228
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for coming back to see us, we really appreciate you coming back and seeing us. I will definitely share your kind words with Heidi.

St Albans, United Kingdom
Reviewed 23 May 2016 via mobile

Nothing exciting but decent breakfast, staff are nice enough and it has a bar which most hotels in Crystal Lake don't. On an ugly road and gym isn't great but if you're a business traveller this is the best place to stay. They have a car hire place in-house which is a nice perk.

 Report
Helpful?
Thank Hugh S
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for choosing to stay with us, we really appreciate your business and your feedback. We hope to see you again soon.

Waukesha, Wisconsin
Reviewed 22 May 2016

This Holiday Inn always exceeds my expectations. I have been going there for many years and am pleased with the extended family I have adopted at the hotel. Quiet location and caring staff. Awesome front desk personnel and great bartenders to make my stay enjoyable.

 Report
Helpful?
Thank Bob53186
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for taking the time to write your reviwe and a huge thank you for your kind words about our staff! We will be sure to share your words with our entire team and hope to see you back shortly.

East Dundee, Illinois
Reviewed 22 May 2016

A most fantastic hotel experience - from the beautiful entry to the comfortable room! The staff is always welcoming and helpful. Heidi delivers service with a smile at the lobby bar! Her cheerfulness will brighten your day! I always enjoy my stay or visit!!

 Report
Helpful?
Thank tmt16
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Heidi is a huge asset to our team-thank you for acknowledging her service! Thank you for chosing us as a home away from home.

Reviewed 18 May 2016 via mobile

Annie was amazing. The place has gorgeous views and the people are even better. They are the nicest people you will ever meet and they will treat you like family!!!! I can't wait to come back and visit!

 Report
Helpful?
Thank Trixhar23
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you very much for such kind words! Can't wait to have you back with us!

Conyers, Georgia
Reviewed 17 May 2016 via mobile

We really enjoyed our stay and looking forward to doing it again in the future. The hotel staff and lodging was much better than the average. We will recommend this hotel to others. That's all folks. Roger out. .......,,,,,,,,,,,,???!'mjgsvnkdajkgg Hgdshjfsviydxm Bgfhj

 Report
Helpful?
Thank Chuck2191
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for choosing to stay with us and we are looking forward to your return!

Philadelphia, Pennsylvania
Reviewed 2 May 2016 via mobile

We went to the Easter brunch at the hotel. We didn't have a reservation, but we were seated after a short wait. It was almost at the end of brunch, so we thought the food wasn't going to be that good. We were suprised to find the food was fresh and plentiful. It was very busy, but everyone was very...

 Report
Helpful?
Thank S C
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for coming to our Easter Brunch - we enjoy seeing everyone celebrating with family and friends and seeing the kids enjoy the Easter Bunny. Hopefully we will see you again next year or maybe even this weekend for Mother's Day Brunch.

64 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Room/Suite (1)
Viewed
Dining (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Room/Suite (25)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Crystal Lake
1.4 km away
Country Inn & Suites By Carlson, Crystal Lake
1.4 km away
Comfort Inn
Comfort Inn
#3 of 4 in Crystal Lake
85 reviews
7.4 km away
Holiday Inn Express Hotel & Suites Chicago-Algonquin
Show Prices
Show Prices
Show Prices
9.7 km away
Hampton Inn - McHenry
Hampton Inn - McHenry
#1 of 2 in McHenry
367 reviews
20.6 km away
Hilton Garden Inn Hoffman Estates
16.4 km away
Holiday Inn Hotel and Suites Chicago Northwest
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
McHenry County, Illinois' only full service hotel, the Holiday Inn Crystal Lake and Conference Center is situated in a park-like setting filled with oak trees and overlooking quaint, sparkling Lake Acorn. Perfectly situated near several corporate centers for Sage, Medela, Snap on Tools, Affinia Brake Parts, Centegra Healthcare, True Value and more. Less than five minutes from Pingree Metra Train Station serving the northwest suburbs and downtown Chicago, the area boasts unique attractions including Three Oaks Recreation Area and the Quarry Wakeboarding Park, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum (reservations mandatory), Algonquin Commons Shopping District, Volo Auto and Illinois Railway Museums, Grand Victoria Riverboat Casino and several championship golf courses. 11 miles north of I-90 Elgin interchange, we are 45 minutes from O'Hare and Rockford Airports. On-site amenities include 24-hour business and fitness center, large indoor pool, complimentary high speed Internet (Wi-Fi), Simply Smart Bedding Collection, 18,000+ square feet of meeting and banquet space, Three Oaks Dining Room and Lounge, Wedding Services and more. Car rental agency located on site and a complimentary shuttle runs within a 5 mile radius, based on availability. We are also a pet friendly hotel, with a pet deposit required at check in. Holiday Inn Crystal Lake staff prides itself on service in a hotel boasting value and variety. ... more   less 

Additional Information about Holiday Inn Crystal Lake

Address: 800 South Illinois Route 31, Crystal Lake, IL 60014
Region: United States > Illinois > Crystal Lake
Price Range: $139 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Crystal Lake 3*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Hotels.com and Travelocity so you can book your Holiday Inn Crystal Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago - Crystal Lake Hotel Crystal Lake
Crystal Lake Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Crystal Lake staff and other travellers.
1 question
Ask a question
missouri
over a year ago

See all questions (1)

Questions? Get answers from Holiday Inn Crystal Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they have a decent bar”
 of 5 bubbles EDSmaindesk, 16 Mar 2017 | Read review
“First floor rooms are easy access but their are good views from the upper floors.”
 of 5 bubbles birgerjarl, 30 Nov 2016 | Read review
“View over the lake”
 of 5 bubbles barrygruner, 26 Oct 2016 | Read review
“Rooms towards the lake”
 of 5 bubbles ferjentsik, 6 Oct 2016 | Read review
“Handicapped rooms have only a full size bed and a couch”
 of 5 bubbles , 30 Jul 2016 | Read review
5 of 5