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We stayed here for 14 days . We got excellent service from the front desk and maids got us anything we asked . Right off the interstate and if you go up a few blocks a movie theater , also close to restaurants, Lemont IL...More
Response from 00esa, Manager at Extended Stay America - Chicago - DarienResponded April 30, 2018
Thank you so much for your nice feedback about Extended Stay America. We are glad to know you liked our convenient location and that the attentive service provided by our associates added to your joy. Thanks again for recognizing our pet-friendly feature, and we hope...More
Good That’s a really good experience service work perfect in great environment I will definitely will keep coming back breakfast was awesome and people from everything works just great very clean thank U thank UMore
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Response from 00esa, Manager at Extended Stay America - Chicago - DarienResponded January 29, 2018
Rodolfob, thank you for reviewing Extended Stay America. It’s a pleasure to read you had an excellent stay with us and your compliments will certainly be shared with all our team members. On behalf of everyone here, we look forward to welcoming you back again...More
Front desk staff friendly, but the manager was not welcoming at all. No eye contact or even a greeting. from the looks of the hotel, he's probably ashamed.The rooms we stayed in smelled like a men's locker room, so we kept windows open during our...More
Response from 00esa, General Manager at Extended Stay America - Chicago - DarienResponded September 21, 2017
Thank you for your feedback. We are sorry for the service issues you experienced while being here and regret the inconvenience it caused. The cleanliness and room condition you describe is unacceptable and not at all representative of our quality standards. We are meeting with...More
Exceptionally clean!! Great price, location and value. Easy check in friendly staff and comfortable bed. This place allows pets I was a little worried about it might smelling or be dirty but it was VERY CLEAN AND FRESH. We were offered bottle water as we...More
Response from 00esa, General Manager at Extended Stay America - Chicago - DarienResponded August 22, 2017
Thanks for the awesome feedback. We are delighted to know you enjoyed your spotless room and were impressed with the great value we offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon.
Clean and good beds. The breakfast however is just coffee and snacks. No bread or anything. That is okay if you know it.
So for a bed at night just passing through it is okay. We got a fair price. Okay.More
Response from 00esa, General Manager at Extended Stay America - Chicago - DarienResponded August 6, 2017
Thank you for taking the time to share your feedback. We are pleased to know you liked your comfortable room and that you found us to be at a good value. However, we are sorry the breakfast offerings were not to your liking. We will make note...More
Response from ESA_Darien_Manager | Property representative |
Dear Valued Guest,
We have just revived an upgrade to our WiFi that will provide a more pleasurable experience for you during your stay. My staff and I thank you for choosing Extended Stay America in Darien Il.