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Country Inn & Suites By Carlson, Decatur

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Decatur
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135 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Decatur
See the most recent reviews
Showing 134: English reviews
Reviewed 4 October 2016

The staff at this hotel was awesome.We stayed 6 nights.We had fresh towels and and a made up up bed everyday.Breakfast also was great .Always hot coffee and a form of protein ie sausage,eggs,biscuits and gravy. Many choices of cereal,and waffles of course. The attendant kept everything hot and fresh. my only complaint was the tv stuff was outdated.They didn't...

Thank Judy S
Management response:

Dear, Judy S Thank you for choosing The Country Inn during your recent business trip. We appreciate your genuine comments, and apologize for any disappointment you encountered during your visit. Please know that your comments will not go unnoticed, and we will be sure to share them with the related team for future improvements. Thank you for your patronage, and...

Mansfield, United Kingdom
Reviewed 18 September 2016

Stayed here for fwo night whilst visting friends as part of our 5,000 mile fly drive in June to the USA. Found the accommodation and facilities clean and comfortable. Would recommend. Good location for interstate and shopping.

Thank troubleshooter2016
Management response:

Dear, troubleshooter2016 As a hotel that prides itself on offering the finest service to our guests, we're glad your recent stay seemed to validate that commitment. Thank you for visiting The Country Inn, and please know you're welcome back at any time! Sincerely, Ryan Gillis Manager The COuntry Inn and Suits

Chicago, United States
Reviewed 5 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
Thank Kenneth N
Management response:

Decatur, Illinois
Reviewed 20 August 2016

OK alternative to the booked-up Homewood Suites and the over-priced Hampton Inn. Not really up to my standards for a suite (but employees are trying): no kitchen, fridge is small and freezer is useless, A/C-heater at one end of long-narrow compartment is poor design. Good breakfast, but even the junior suites at Homewood are better.

Thank decatur_dug
Sheboygan, Wisconsin
Reviewed 18 August 2016

We were attending a family event 30 miles South of Decatur. We arrived at the hotel about 1:30P.M. knowing we would not be able to get our room, but we were able to check in. We explained that it would be quite late when we returned and we just wanted to make sure we had a room. The attendant gave...

Thank Vemm_12
Reviewed 16 June 2016 via mobile

It's been almost 2 months since we stayed at this location. I called 2 times and have never received a phone call back. At first I thought maybe we left her shoes in the open closet, but after thinking long and hard about it, the shoes were missing after we returned from my daughters tumble meet at the middle school....

Thank TSchleiffer
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Decatur, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the missing shoes and lack of follow up by our staff. Your feedback is very beneficial and will help us fine tune our operations to ensure a positive guest experience.

tacoma, United States
Reviewed 13 June 2016

The Inn was in a very nice quiet place that made for a relaxing overnight stay while on a short business trip. The facilities were up to date and worked well. It was very easy to come on it relax and get to work.

Review collected in partnership with Country Inns & Suites By Carlson
Thank Michael Y
Reviewed 6 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
Thank D9547NHcarlosb
Decatur, Il, United States
Reviewed 25 May 2016

There are three basic criteria for a hotel to be good: 1) Good shower water pressure. This hotel has poor water pressure. 2) Amenities that work. The toilet ran off and on all night and I didn't use the WIFI because of point #3.. 3) Easily accessible power outlets. There are ZERO outlets in this room. I had to iron...

Review collected in partnership with Country Inns & Suites By Carlson
Thank Joshua J T
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Decatur, responded to this review

Thank you for taking the time to write your review. We do apologize for the frustrations you experienced in regards to your room. Our goal is to ensure a pleasant experience for all of our guests, and we are sorry that we did not meet your expectations. We appreciate your feedback and will use it to help us make future...

Reviewed 22 May 2016 via mobile

The hotel staff was very friendly and answered all our questions. The location is close to the mall and several locations. The beds were comfortable and the room was clean. There was a pool, whirlpool and on site guest laundry. The free breakfast was good with plenty of options.

Thank JMS529

11 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (11)
Pool/Beach Area (1)
Hotel & Grounds (1)
Other (9)
07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Country Inn & Suites By Carlson, Decatur

Address: 5150 Hickory Point Frontage Rd, Decatur, IL 62526
Region: United States > Illinois > Decatur
Price Range: $139 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Decatur 2.5*
Number of rooms: 72
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Also Known As:
Country Inn Decatur
Decatur Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Decatur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms on the front”
troubleshooter2016, 18 Sep 2016 | Read review
“The king size bedroom had a sofa and chair with tv in separate area. Not sure if it is a standard king or not.”
wercoy, 12 Sep 2016 | Read review
“Top floor is quietest.”
decatur_dug, 20 Aug 2016 | Read review
“You may pay a little more, but look for a room that is just above standard, you will be glad you did! Much room!”
Y7561RPcristinas, 28 Mar 2016 | Read review
“2nd floor rooms are the best”
Maniako21, 22 Jun 2015 | Read review
5 of 5
US$93* /night
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