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Embassy Suites North Shore / Deerfield

EmbassySuites.comUS$143*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites North Shore \/ Deerfield
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958 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Madison, Wisconsin
Reviewed 19 October 2016

They had a really great breakfast. The downfall of the stay was the water wasnt working for over 4 hours when i checked in and i didnt gt any kind of discount. Just was told it should come back on soon. Also pretty loud in bar area. I was on 2nd floor with child and he was woken up because...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tauna S
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Tauna S Thank you for taking time to write a review. We do apologize for the inconvenience of the water service. The township unfortunately had a water main break and had to shut down service to our hotel to make repairs. Please contact me at jotto@destinationhotels.com to discuss how we can better handle these situations in the future. Thank...

Titusville, Florida
Reviewed 18 October 2016

The staff at the Deerfield Embassy Suites are top notch,. They consistently went above and beyond. One person in particular, Connor, had our backs the entire time we were there. We really appreciate all he and the other Deerfield Embassy Suites team did for us. The facility was in top condition and we would stay there again in a heartbeat,...

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Helpful?
Thank patucker64
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear patucker64 Thank you for staying with us during your visit to the Pinball convention. It was a pleasure having you. I will make sure to let Connor know what a great job he has done. We hope you can make it back soon! Thank you James Otto Director of Operations

Searsboro, United States
Reviewed 17 October 2016

This is a wonderful hotel, if you don't care what room type you get. They regularly change your room type without your permission. We have made a reservation several times months in advance for a double room for my assistant and I and it almost always gets changed to a single with no advance notice or permission.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joann F
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Joann F Thank you for taking the time to write a review. I would like to discuss your past challenges with your reservation. Please feel free to contact me jotto@destinationhotels.com. Thank You James Otto Director of Operations

North Chicago, Illinois
Reviewed 15 October 2016

I grabbed at late night meal in the hotel restaurant and received probably the best customer service since arriving in Chicago!!! Anna was professional, friendly, accurate, knowledgeable and attentive. Front desk staff were very courteous and helpful. My only room-for-improvement comment is that there were several stains on the carpets in my room and dirty (but rinsed) dishes from breakfast...

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Helpful?
Thank sabrinajones61
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear sabrinajones61 We are happy to hear Anna provided such great service. We always try to provide the best service possible. Thank you for the suggestions about the room as well. We look forward to your next stay! Thank You James Otto Director of Operations

South Dakota
Reviewed 14 October 2016

The hotel is clean, well maintained, and, for an Embassy Suites, fairly quiet -- at least when I was there. I did run into a problem with the Virtual Key system. Never did work. But even though I never really complained (just went to get a "real" key) the manager sent up a plate of cheese and crackers with a...

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Helpful?
Thank IowaGrandparents
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear IowaGrandparents Thank you for taking the time to write a detailed review. We are always seeking new ways to improve the guest experience. This information is very helpful for that process. We look forward to your next stay! Thank You James Otto Director of Operations

Nottingham, United Kingdom
Reviewed 9 October 2016

Excellent service in a comfortable hotel. Large suites, comfy beds and really welcoming staff. What it could do with in terms of decoration it more than makes up for with comfort and friendliness. No complaints.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank elizabethhC7748WC
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear elizabethhC7748WC Thank you for choosing the Embassy Suites North Shore \ Deerfield. We are happy to hear our staff made your stay so enjoyable. We hope to see you again soon! Thank You James Otto Director of Operations

Indianapolis, Indiana
Reviewed 8 October 2016

I stay at this hotel on business trips, but this trip was different at the hotel. The hotel was clean, staff very attentive to individual needs. Breakfast better than I remember from my last trip this summer . . . .changes with Premium room amenities for the better.

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Helpful?
Thank Sailwithnl
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Sailwithnl Thank You for choosing the Embassy Suites North Shore \ Deerfield. We are happy to hear you enjoyed your most recent stay. We will continue to work hard to ensure your future stays are even better. Hope to see you soon! Thank You James Otto Director of Operations

Baltimore, United States
Reviewed 8 October 2016

I had never stayed at an Embassy Suites property but I am glad we did during this business trip. The staff was extremely pleasant and the amenities were TOPS. I have traveled a lot for work and for pleasure and had never stayed at a property that offered "Made to Order" breakfast, complimentary happy hour, and unlimited free snacks from...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Derrick M
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Derrick M Thanks for taking time to write a review. We appreciate all the positive feedback. It is nice to know our guests enjoy the amenities we offer. Hope to see you soon! Thank You James Otto Director of Operations

West Chicago, Illinois
Reviewed 5 October 2016

Had some trouble finding hotel as its in the middle of "office buildings". Never new it was there, couple of weddings booked when I was there, which was OK I had to wait a bit for my room, but they kept checking on me and offered me something to drink while I waited. they had a special "drive in" movie...

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Helpful?
Thank 651Emily630
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 651Emily630 Thank you for choosing the Embassy Suites North Shore \ Deerfield. We are happy to see our staff made your stay enjoyable. We are always seeking new ways to give our guests the best hotel experience possible. We hope to see you again soon! Thank You James Otto Director of Operations

Sacramento, United States
Reviewed 5 October 2016

Everyone I encountered had a smile on their face and very courteous. The beds were very comfortable and the rooms were quiet - I couldn't hear the bustling coming from the crowd at the continental breakfast or the Manager's Reception from my room. This was our second stay at this location and will stay again in the future. Affordable accommodation...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mary B
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Mary B Thank you for taking the time to write a review. We are always pleased to see our staff and accommodations are providing great experiences for our guests. We hope to see you again soon! Thank You James Otto Director of Operations

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: $164 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower level in the front away from the noise of the highway”
Meceebee, 22 May 2017 | Read review
“Don't choose opposite of elevators like I did, you'll get a lot of freeway noise.”
lsdavis19, 7 May 2017 | Read review
“Higher floors very quiet”
DiningOut1791, 1 Apr 2017 | Read review
“great vaue”
jamessQ1534OX, 30 Mar 2017 | Read review
“Stay Elsewhere”
360timothyl, 7 Mar 2017 | Read review
5 of 5
EmbassySuites.com
US$143* /night
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TripAdvisorUS$143
PricelineUS$153
TravelocityUS$143
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Prices are for 1 room, 2 adults
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