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Embassy Suites North Shore / Deerfield

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Traveller (82)
Room & Suite (50)
Pool & Beach (4)
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Overview
  • Excellent58%
  • Very good24%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“omelet”(42 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites North Shore / Deerfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites North Shore / Deerfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,115)
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All reviewsevening receptionomeletmade to order breakfastfront desk stafffamily reunionhotel restaurantcomplimentary breakfastmorning breakfastchicago areanorth shorethe breakfast arealiving roomvery nice hotelnice staybusiness centershuttle servicestaff was friendly
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121 - 125 of 1,103 reviews
Reviewed August 14, 2017

We have a large family and this was an amazing hotel for our family - the breakfast was perfect and the rooms were awesome! The kids loved the pool and the rooms and the computers and wi fi that was available to them to use.More

Review collected in partnership with Embassy Suites Hotels
Thank 450dawnk
Response from Ryan L, Operations Manager at Embassy Suites North Shore / DeerfieldResponded August 25, 2017

We appreciate you taking the time to write us, Embassy Suites Deerfield, IL. a review on Tripadvisor. We thank you for choosing our hotels for your family vacation and enjoyed our breakfast as well. We hope to see you soon! Enjoy the rest of the...More

Reviewed August 11, 2017

The room was big and clean as could be. The breakfast, with omelet bar, was superb. The staff could not have been more helpful. Business center computer and printer worked well. Fitness center was too limited -- I had to wait for an available aerobic...More

Review collected in partnership with Embassy Suites Hotels
Thank 587stuarto
Response from Ryan L, Operations Manager at Embassy Suites North Shore / DeerfieldResponded August 25, 2017

We would like to thank you for taking the time to write a review for Embassy Suites Deerfield, IL. It is always a pleasure to hear we are able to accommodate our guests. The omelet bar is very popular and we are glad you found...More

Reviewed August 11, 2017 via mobile

Decent location near most business in Deerfield. The hotel offers quite flexibly a shuttle service to these 5x/day. The rooms are suite sized and comfortable. I appreciated the clean and large bathroom, less so the noise from the highway or some damages in the room....More

Thank Matyas L
Response from Ryan L, Operations Manager at Embassy Suites North Shore / DeerfieldResponded August 30, 2017

Dear Matyas, We greatly appreciate you taking the time to give us your feedback on Tripadvisor. I am pleased to hear that you enjoyed your stay with us and found the time to enjoy our continental breakfast and evening reception. We look forward to seeing...More

Reviewed August 6, 2017

I have stayed and the Embassy Suites North Shore/Deerfield multiple times over the last year. The staff has always been helpful and friendly. My room has always been clean and I have not experienced any issues.More

Review collected in partnership with Embassy Suites Hotels
Thank John N
Response from JohnDastice, Director of Sales at Embassy Suites North Shore / DeerfieldResponded August 8, 2017

Thank you for your complimentary comments. Our staff strives to make every guest feel this is your home-away-from-home when you are travelling. We look forward to welcoming you again in the future. Please let us know if there is anything we can do to make...More

Reviewed August 6, 2017

Wow ... My experience with this hotel is ROCKY.. before I even checked in to the hotel I realized my first issue! I was offered a room upgrade for $25.00 per night, seemed like a great offer! The first issue stated with my acceptance of...More

1  Thank Tim P
Management response:Responded August 7, 2017

Sir, We apologize about your Rocky stay at our property. I can assure you this is not typical of our staff/hotel. We do our very best to engage in caring customer service and will continue to strive for an excellent guest experience.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (50)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
psuquigs
April 7, 2018|
AnswerShow all 2 answers
Response from Piyush A | Reviewed this property |
The shuttle driver is really helpful . But i think they generally do only within 5 miles of the hotel . You can call front desk and verify
0
Votes
Hsuan C
May 9, 2017|
AnswerShow all 3 answers
Response from Daniel W | Property representative |
Yes our shuttle does go to the botanical gardens. To get more information, check availability and request a time all you need to do is contact the front desk at 847-945-4500 and they will help with your transportation... More
0
Votes
DrBillBushing
September 15, 2015|
AnswerShow all 3 answers
Response from Brad H | Property representative |
A cab is the easiest way to get to the hotel. If you have very little luggage you could also take BART but the station is several blocks from the hotel.
0
Votes
Room Tips
"Go to top floor on the corner rooms . They are really good if you gonna work ."
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"Higher Floor, Please make sure kids keeps something on their feet at all times"
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"Very quiet rooms independent of location"
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"corner rooms are very spacious"
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