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Embassy Suites North Shore / Deerfield

1,050 reviews
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Traveller (69)
Room & Suite (32)
Pool & Beach (4)
Overview
  • Excellent56%
  • Very good26%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“potatoes”(19 reviews)
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Embassy Suites North Shore / Deerfield
Special Offer: Premium Suite Upgrade
Hotel deals
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,050)Write a Review
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572
271
130
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24
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All reviewsevening receptionmade to order omeletspotatoesfamily reunionfront desk staffgreat stayfree breakfasthotel restauranthot breakfastnorth shoreliving roomchicago areavery nice hotelcoffee makerbusiness centershuttle servicestaff was friendly
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131 - 135 of 1,039 reviews
Reviewed 12 March 2017 via mobile

Good service from the bar from Sal, Vickie, and Jessica. Takes great care of patrons. By exceptional customer service. If you are ever around there, definitely recommend staying there for your trip. You will not regret it.More

Thank urjhsusuwnwn
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 16 March 2017

Dear urjhsusuwnwn Thank you for taking the time to write a review about your stay at the Embassy Suites North Shore / Deerfield. We are pleased to see that Sal, Vickie and Jessica made your stay so enjoyable. We look forward to your next stay!...More

Reviewed 9 March 2017

I thoroughly enjoyed the Manager's Reception. Everything was comfortable and clean in the room. Location relative to Underwriter's Labs couldn't be better. Also lots of choices for dinner in the evenings.More

Review collected in partnership with Embassy Suites Hotels
Thank seanlZ3522RH
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 16 March 2017

Dear seanlZ3522RH Thank you for staying at the Embassy Suites North Shore / Deerfield. We are happy you enjoyed out Managers Reception. We pride ourselves on providing clean rooms and a convenient location for our guests. We hope to see you again soon! Thank You...More

Reviewed 7 March 2017

Stayed for 5 nights on the top floor with my family for mom's funeral. Friday night the hotel was very noisy late and I heard other guests complaining about the issue Saturday morning. Saturday night the place was noisy and numerous kids ran around unsupervised...More

Thank Timothy L
Response from Daniel W, General Manager at Embassy Suites North Shore / DeerfieldResponded 9 March 2017

Dear Timothy L, Thanks for taking the time to leave your response. I apologize for your poor experience. We have addressed your comments with our team and have re-trained on how to handle noise complaints and kids running in the halls. Please let me know...More

Reviewed 6 March 2017

Every time we are in the area, we will only stay at the Embassy Suites in Deefield. We've never had a bad experience, and we have been staying there about 6 years. The staff is always nice, and the rooms are always clean and ready...More

Review collected in partnership with Embassy Suites Hotels
Thank Brian Z
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 7 March 2017

Dear Brian Z We are happy to see you stay at the Embassy Suites North Shore / Deerfield was so great. We are always happy to see you and hope you can make it back soon! Thank You James Otto Director of Operations.

Reviewed 2 March 2017

The check in staff was friendly and helpful. The room was spacious and clean. The bed was very comfortable and we enjoyed a good night's sleep. We did notice some noise in the living room area from the atrium but nothing that would cause us...More

Review collected in partnership with Embassy Suites Hotels
Thank pamelaw799
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 7 March 2017

Dear pamelaw799 Thank you for the detailed review. We are always looking for ways to improve the guest experience. Your feedback is very important for us. We are happy to see our staff was able to make your trip as pleasant as possible. Thank You...More

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Traveller (69)
Room & Suite (32)
Pool & Beach (4)
Dining (3)
Hotel & Grounds (65)
Business Centre & Event Rooms (10)
Bathroom (7)
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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