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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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932 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites North Shore / Deerfield
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Showing 922: English reviews
Cleveland, United States
Reviewed 3 August 2016

Accommodations are great -- even the same-day cleaners for your clothes. Complimentary breakfast -- fantastic -- a variety of everything. There's nothing you want to eat for breakfast that they do not have. From the pool, the restaurant, the rooms, the breakfast, the happy hour, the shuttle service -- you name it, you'll love it!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Denise G
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Denise G Thank you for taking the time to write a review. We are glad you had such a great stay with us. Hope to have you back again soon!! Thank You James Otto Director of Operations

Boston, MA
Reviewed 1 August 2016

Currently on Tripadvisor, the Embassy Suites is ranked #1 hotel in Deerfield and its Cadwell Grill is ranked #1 restaurant in Deerfield. I only stayed/eaten in a few places in Deerfield and cannot confirm this. But my experience with the hotel was very good. The Embassy hotel is quietly located (or, hidden) in an office park. Typical 2-room suite setting...

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Thank TP1234
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear TP1234 Thank you for the informative review. We are glad to hear you enjoyed your stay. We hope you can make it back soon.! Thank You James Otto Director of Operations

Plymouth, Minnesota
Reviewed 31 July 2016

It's not a terrible place to stay but I expect more from an Embassy Suites. The grounds and common areas are well kept but the suites are tired looking and lack the attention to detail you usually find at ES.

Review collected in partnership with Embassy Suites Hotels
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Thank azenzen
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear azenzen Thank you for staying with us. We appreciate the feedback and use this information to determine what areas we can work on. We hope you can make it back soon! Thank You James Otto Director of Operations

Reviewed 28 July 2016

I have stayed here twice and it is a newer and more modern Embassy Suites. A little far for Chicago but close to O'Hare and Milwaukee is only 1 hour away. The staff was very friendly. Rooms were clean and fresh. Manager;s reception was good as well.

Review collected in partnership with Embassy Suites Hotels
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Thank j m
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear j m We are glad you enjoyed your stay with us. We hope you can make it back soon! Thank You James Otto Director of Operations

Reviewed 27 July 2016 via mobile

Vickie the the bartender is so awesome. Her service is second to none and makes you feel at home. She makes the perfect drinks and treat the customers with utmost courtesy. Made my visit to the bar so relaxing.

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Thank tbizzle1000
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear tbizzle1000 We are glad to hear Vickie made your visit so enjoyable. We hope to see you again soon! Thank You James Otto Director of Operations

Chicago, Illinois
Reviewed 27 July 2016

It did not meet my expectations. Not the kitchen area in the suite. As well as no locker rooms in the pool area. Calling the pool a spa just because they own a hot tub whirlpool in there with zero spa offerings.

Review collected in partnership with Embassy Suites Hotels
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Thank 340isrealh
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 340isrealh Thank you for staying with us. We apologize for any confusion our signage may have provided. We will work hard to make sure your next stay meets your expectations. Thank You James Otto Director of Operations

Orlando, Florida
Reviewed 27 July 2016

It was difficult to find parking on the weekend at night. The lobby was loud on the weekend, and we could hear it in the room. The suite was large and had plenty of counter space. The colors of the room are painful for me to look at: very brown and not at all spa-like. The towels were thin and...

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1Thank edyrp
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear edyrp Thank you for staying with us and taking the time to write a review. We will be working hard to make you next stay even more enjoyable. Thank You James Otto Director of Operations

Manteno, Illinois
Reviewed 27 July 2016

Loud party in the next room & many rooms complained. We called the front desk twice & nothing was done. The party lasted until 4am & started up at 7am. Jason gave us 4 free dinners. Very dissatisfied !

Review collected in partnership with Embassy Suites Hotels
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Thank andir0909
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear andir0909 Thank you for taking the time to write your review. I would like to get more details and discuss this further. Please email me at jotto@destinationhotels.com. Thank you for taking the time to write this review. Thank You James Otto Director of Operations

Crofton, Maryland
Reviewed 26 July 2016

We have been staying here off and on for more than 25 years, so this year, some things were better and some worse. Better: Cadwell's Restaurant has really improved. We went twice during the 5 days we stayed, and got Margarita Flatbread pizza, salad with beets and goat cheese, and fish with sweet potato fries-- all excellent. Worse: they have...

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Thank happytrails410
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear happytrails410 Thank you for the detailed feed back. We are happy to hear you enjoyed Cadwells Restaurant. We are constantly looking at ways to improve our guest experience and this feedback will help us greatly. Looking forward to your next stay! Thank You James Otto Director of Operations

central Ohio
Reviewed 26 July 2016

Property is clean and attractive. Staff are friendly and effective. Service overall was excellent, and we will definitely consider this hotel again the next time we're in the area. The interior of the hotel opens to a 7-story atrium filled with natural light above the restaurant/bar/breakfast area on the first floor, which is visible from every room. Breakfast was free,...

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Thank mapcat
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear mapcat Thank you for taking the time to write a review. We are very happy to hear you had such a great time and enjoyed all the amenities we have to offer. We hope you can make it back soon! Thank You James Otto Director of Operations

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: $161 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere”
 of 5 bubbles 360timothyl, 7 Mar 2017 | Read review
“We were on the 2nd floor, which was perfect for us. We could take the stairs to the lobby.”
 of 5 bubbles islandgirlWisconsin, 5 Feb 2017 | Read review
“Quieter rooms are on the northeast corner and the front of the hotel. The higher floors are best.”
 of 5 bubbles 284law, 2 Jan 2017 | Read review
“Stay on one of the higher floors. Nothing special. Most rooms are the same.”
 of 5 bubbles F1686MSandreas, 5 Dec 2016 | Read review
“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
5 of 5