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Embassy Suites North Shore / Deerfield

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Traveller (82)
Room & Suite (50)
Pool & Beach (4)
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Overview
  • Excellent57%
  • Very good25%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“omelet”(42 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Embassy Suites North Shore / Deerfield
Special Offer: Double Points, Every Stay
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Offers from Embassy Suites North Shore / Deerfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,098)
There are newer reviews for Embassy Suites North Shore / Deerfield
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Traveller rating
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608
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All reviewsevening receptionomeletmade to order breakfastfront desk stafffamily reunionhotel restaurantcomplimentary breakfastmorning breakfastchicago areanorth shorethe breakfast arealiving roomvery nice hotelnice staybusiness centershuttle servicestaff was friendly
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141 - 145 of 1,087 reviews
Reviewed 30 May 2017

This hotel is old and in need of serious renovations. The wallpaper is falling off the walls. Carpets are ripped and not vacuumed well. Just not up to Hilton standards you would expect. The staff was extremely helpful and the price was right for what...More

Review collected in partnership with Embassy Suites Hotels
Thank Q9233SDmarkr
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 14 June 2017

Dear Q9233SDmarkr Thank you for your valuable feedback. Although we are happy to see our staff was very helpful the condition is something we are very unhappy to see. We have preventative maintenance schedules and ways to address these. I will personally look into these...More

Reviewed 23 May 2017

The hotel was great for our wedding weekend hotel for in and out of state guests, the location was perfect to our venue and the rehearsal dinner. The sales staff was excellent and extremely helpful coordinating all aspects of our weekend.

Review collected in partnership with Embassy Suites Hotels
Thank D7555RVdebbieh
Response from JohnDastice, Director of Sales at Embassy Suites North Shore / DeerfieldResponded 26 May 2017

Thank you for selecting the Embassy Suites. On behalf of the entire sales team, we are delighted you enjoyed your stay with us and hope the wedding you attended was a fun filled event.

Reviewed 22 May 2017

Stayed on the 6th floor which is the "premium" level. Not sure what made it premium but the room was nice and spacious. The breakfast food was very good and the people working the breakfast area were very nice and helpful. On Thursday the breakfast...More

Thank Meceebee
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 14 June 2017

Dear Meceebee Thank you for taking the time to write a review for us. Thank you for giving us the feedback we need to make each guests stay great! We do staff more employees to help with the flow of our busier breakfast days. We...More

Reviewed 20 May 2017 via mobile

Staying here now for a couple days. Needed a place at the last minute while work is being done to our condo. No one seems to ever be at the front desk. Police presence when we were eating our complimentary breakfast. Not sure what that...More

Thank Jenny G
Management response:Responded 22 May 2017

Dear Mrs. G, We apologize for any discrepancies with your stay at our property and assure you this is not typical of our hotel/staff. We do normally invite our local Deerfield police officers to enjoy breakfast at our property to show our appreciation for their...More

Reviewed 18 May 2017

The staff here is great. Friendly, welcoming and attentive. I told the Cadwells bartender about a poor experience I had in the downtown Chicago location and she had a complimentary bottle of wine and card sent to me the next night. I will never forget...More

Review collected in partnership with Embassy Suites Hotels
Thank jenniferkayo
Response from Daniel W, Manager at Embassy Suites North Shore / DeerfieldResponded 14 June 2017

Dear jenniferkayo Thank You for choosing the Embassy Suites North Shore / Deerfield. We thank you for taking the time to write a review about your stay. We encourage our employees to make each guests stay enjoyable and are happy to see the Cadwells bartender...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$125 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (50)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (10)
Questions & Answers
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psuquigs
7 April 2018|
AnswerShow all 2 answers
Response from Piyush A | Reviewed this property |
The shuttle driver is really helpful . But i think they generally do only within 5 miles of the hotel . You can call front desk and verify
0
Votes
Hsuan C
9 May 2017|
AnswerShow all 3 answers
Response from Daniel W | Property representative |
Yes our shuttle does go to the botanical gardens. To get more information, check availability and request a time all you need to do is contact the front desk at 847-945-4500 and they will help with your transportation... More
0
Votes
DrBillBushing
15 September 2015|
AnswerShow all 3 answers
Response from Brad H | Property representative |
A cab is the easiest way to get to the hotel. If you have very little luggage you could also take BART but the station is several blocks from the hotel.
0
Votes
Room Tips
"Go to top floor on the corner rooms . They are really good if you gonna work ."
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"Higher Floor, Please make sure kids keeps something on their feet at all times"
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"Very quiet rooms independent of location"
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"corner rooms are very spacious"
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