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Chicago Marriott Suites Deerfield

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245 Reviews from our TripAdvisor Community

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There are newer reviews for Chicago Marriott Suites Deerfield
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Showing 237: English reviews
Atlanta, GA
Reviewed 3 July 2015

Great suites, fast room service, nice bar area...everything you need. Comfortable beds and great bedding. Like the suite layout and roomy area with desk. Friendly front desk and restaurant staff. Restaurant is good. Breakfast and wifi included in rate. Fast wifi connects easily.

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Helpful?
1Thank Sggypsy
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

We pride ourselves on delivering a memorable hotel experience for all of our guests. I am pleased to hear that you enjoyed your stay, here at the Marriott Suites Deerfield. I have shared your comments with the entire hotel staff. We hope to have another opportunity provide the same level of service whenever your travels bring you back to Deerfield.

Reviewed 1 July 2015 via mobile

I always read reviews on hotels before booking and this hotel had mostly positive reviews and offered the amenities we were looking for, full breakfast buffet with kitchenette in the room. The one negative feedback I saw on reviews was the rudeness of one front desk clerk. And unfortunately we experienced the exact the same thing. Although the others reviews...

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Helpful?
Thank CORINEA W
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest. I am very sorry to learn that the quality of service provided by my front desk agent did not quite meet your or my expectation. Please rest assured that your comments have been...

Bronxville, New York
Reviewed 25 June 2015

Deerfield, Illinois is home to the headquarters of Walgreens, Discover Credit Card, Baxter Healthcare, Takeda Pharmaceuticals and Consumers Digest, among others. The big chains - Westin and Hyatt - also have outposts here, but don't expect that because it has the Marriott name attached, you are getting the quality or service that you would at a Marriott, say, in downtown...

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Helpful?
Thank DSC2014
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Chicago Marriott Suites Deerfield. We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you have experienced. I...

Bradenton, Florida
Reviewed 7 June 2015 via mobile

Roomy comfortable suite, with bathroom with a very small sink area. Front desk staff very pleasant. Nicely equipped fitness room. However, the hotel doesn't work with any efficiency. Internet problems lasted for a day; bedroom TV didn't work, even after a technician tried to fix it. Front desk person sympathized with our difficulties and said she would talk to management...

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Helpful?
Thank Randy K
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear RandyK, Thank you for your feedback, it seems that you enjoyed the hotel, however had a few issues. The internet issues that you experienced have been identified on the providers end and have been resolved. I have also talked with the engineering department and they also have fixed the issue that you had experienced with the televison. Thank you,...

UAE
Reviewed 24 May 2015

Just stayed there for a week and my last day ended with great service from Jane. Just before checking out I noticed that a few clothes I bought the evening before still had the security tags on..! Since I did not have time anymore to go the shopping mall during the day I asked reception if they had an idea...

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Thank M6340
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Martin S., I'm glad that Jane was able to go above and beyond to provide exceptional service. I will relay your comments to her. Thank you for your comments.

Saint Joseph, Missouri
Reviewed 24 May 2015 via mobile

Overall we enjoyed our stay. The rooms were nice and the bedding was very comfortable. For the most part the bathroom was updated, but the tile was old and dingy. It reminded me of an 80s hospital bathroom. The tile was outdated with cracking and dirty grout.

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1Thank familyis4ever
Iowa
Reviewed 18 May 2015

The room here was very nice. Included a separate bedroom with doors for privacy. The bathroom was very spacious with a the bathtub separate from the walk-in shower. Microwave, fridge and sink was included, along with two TV's. The bed was really comfortable and overall it was very quiet. We couldn't find any vending machines, but there is a small...

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Thank cross_checked23
Vass, North Carolina
Reviewed 20 April 2015 via mobile

First Time at a Marriott suites property. The staff here was very friendly and helpful. My room which had a king bed with a living room area was spacious, clean and up to date. I only used the restaurant for breakfast, I enjoyed the buffet and they will also cook eggs to order as part of the buffet. All in...

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Helpful?
Thank JEShanks61
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Thank you for your kind review. Here at the Marriott Suites Deerfield, we strive to provide excellent customer service. I will share your kind words with the entire staff. We look forward to providing the same level of service on your next visit to our property. Safe travels.

Copenhagen, Denmark
Reviewed 26 February 2015

Clean and comfortable hotel northwest of Chicago in the middle of an office campus. If you have business there it is very convenient, otherwise it is not an exciting area. I had a two room suite and it was spacious and pleasant. There were two TVs, both older flat screens. The hotel bar was manned by a friendly bartender. Dinner...

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Helpful?
Thank x117
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear x117, Thank you for your response. We appreciate your feedback and look forward to seeing you in the future. We will be revamping our restaurant menu in the near future. Thank you, Marc Lindblom Manager Marriott Suites Deerfield

Delhi, Iowa
Reviewed 20 January 2015

I have stayed multiple times with my club basketball team at the Marriott Suites in Deerfield when we play in tournaments in the area. The Marriott Suites is a nice location for us, although not within walking distance to any restaurants, its an easy drive to team favorites Lou Malnettis, Twin Peaks, etc. The hotel itself is surrounded by an...

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Thank coachGS

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Chicago Marriott Suites Deerfield

Address: 2 Parkway N, Deerfield, IL 60015-2544
Region: United States > Illinois > Lake County > Deerfield
Price Range: $114 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Suites Deerfield 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Chicago Marriott Suites Deerfield Hotel Deerfield
Deerfield Marriott
Marriott Deerfield
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Suites Deerfield staff and other travellers.
3 questions
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Toronto, Canada
over a year ago
Columbus, Ohio

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Questions? Get answers from Chicago Marriott Suites Deerfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all seem fine”
 of 5 bubbles bethg883, 13 Sep 2016 | Read review
“Rooms on the higher floors. Rooms facing swimming pools tend to be quieter.”
 of 5 bubbles 222sridhart, 8 Aug 2016 | Read review
“This hotel is fantastic for solo travelers.”
 of 5 bubbles The-Captain818, 5 Jun 2016 | Read review
“The wi fi is free for marriott rewards members. you have to accept the charge but they DO NOT charge you (really)”
 of 5 bubbles velasco2205, 3 Jun 2016 | Read review
“Free wifi if you are a Marriott member”
 of 5 bubbles leonards599, 3 Jun 2016 | Read review
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