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Red Roof Inn Chicago - Northbrook / Deerfield

Booking.comUS$54*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn Chicago - Northbrook \/ Deerfield
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161 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Binghamton, New York
Reviewed 1 week ago

Mirian at the counter was very helpful, knowlegable about the area and added to this great experience. I would recommend it to anyone staying in Chicago. The hotel is very nice and convenient to the airport and downtown.

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Helpful?
Thank billr0gers
RRI188, Owner at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear billr0gers; Thank you very much for the captivating review. I am super happy to know that one by one, our loyal customers keep on adding and is all due to my staff, our renovated product and the leadership of a great Management; which I could not do without. I want you to know that right after I read your...

Reviewed 3 weeks ago via mobile

My last stay at Red Roof Northbrook IL was great. I been staying here for the past few years. General manager Mirian is always friendly with great customer service skills. I always get checked in right away with no trouble. Room is always clean and ready upon my arrival. I highly recommend Red Roof Inn Northbrook!

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Helpful?
Thank JuniorMil
RRI188, Owner at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear JuniorMil Thank you kindly for your review as well as for your loyalty to our Red Roof Inn Northbrook/Deerfield. I can assure you that I will personally phrase my Manager, our front desk and cleaning team as I agree with your words about their service and work principles. See you in your next stay! Very yours; Richard Singapori President...

Reviewed 3 weeks ago

NELLY AT THE FROM DESK AND THE MANAGER MARIA OF THE LOCATION ARE GRAY. As soon I walk in to the hotel I felted so welcome to the HOTEL. Nelly help to fine good place to eat around the hotel. Amazing service, excellent customer service. I'll go back to this location at any time. Thanks, Marlon Munoz PS: Nelly thank...

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Helpful?
Thank Marlon M
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Marlon M; Our Red Roof Inn Northbrook/Deerfield believes in delivering nothing but outstanding service that comes from the bottom of our hearts and it is so rewarding to get the customers acknowledgement. Nelly’s excitement was priceless when she read your review and she is ready to deliver more to everyone that walks in to our door. Nelly, the rest...

Highland Park, Illinois
Reviewed 4 weeks ago

Really enjoyed my extended stay here. Front desk help were amazing. Marian really helped me get settled in with a great rate. She was friendly and helpful. The room was clean and well maintained. Cleaning staff were very friendly.

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Helpful?
Thank davec2524
RRI188, Owner at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear davec2524; Thank you for your review! My Manager, her team and I appreciate your all your comments and praising. I am glad to read that they are maintaining our high guest service standards, as it is our commitment from the front to the back of the house to provide an economical, up to date and clean product. Once again,...

Reviewed 18 April 2017 via mobile

Nelly is amazing. I've stayed here twice and both times she was the first smile I seen. She made sure I had the room I wanted. The rooms are clean and the beds are soft and comfortable. Definitely staying again :)

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Helpful?
Thank Crystal R
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Crystal R; I feel so overjoyed that you took the time, to let me know about your service and experience at our Red Roof Inn Northbrook/Deerfield. I will make sure that Nelly and the rest of the team members in other departments team get the especial recognition that they all deserves. Looking for to your future stays. Sincerely; Mirian...

Berlin, Germany
Reviewed 16 April 2017

Personalized service in a very clean hotel. Marian the manager is friendly and efficient. Parking is convenient. Quiet environment and across the street from a great delicatessen (Max and Bennies) . Laundry facilities and good internet connections are available.

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Helpful?
Thank curt h
RRI188, Owner at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear curt h; WOW; what an amazing review! I have empowered my Manager as well as everyone in our team to take customer service to the next level and to read your feedback is so refreshing. We believe in having our Red Roof Inn always ready for sale with the magic of having so many selection of restaurants as the...

Chicago, Illinois
Reviewed 7 April 2017 via mobile

Rooms are modern and clean. Great value. Location is convenient to restaurants and highway. For the value, this is a comfortable hotel to stay at. If you've never stayed at a Red Roof Inn, this one is worth a try.

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Helpful?
Thank TAP647
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear TAP647 I appreciate great deal the time given to write about our Red Roof Inn Northbook/Deerfield. We certainly strive to meet what guests are looking for and as you described as: fresh, modern, clean and meeting your budget. I am happy to let you know that there is more to come with a mix of great service. I hope...

Angola, New York
Reviewed 3 April 2017

Non-smoking zero odor, very clean and perfectly maintained room, building and grounds. The friendly people who work at this Red Roof Inn are a great team and every aspect of our stay was supported by their sincere and kind interest in making us comfortable. Special thanks to V,M, and Nelly, who helped us with the details of borrowing an iron,...

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Helpful?
Thank ERGI112358
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear ERGI112358 Thank you for taking time out of your busy schedule to write a very positive review about your stay at our Red Roof Inn Northbrook/Deerfield location. Your words go beyond and it is a big contribution to other readers. We are currently making more improvements to our rooms with new and modern vanities; it will also meet our...

Oconomowoc, Wisconsin
Reviewed 30 March 2017

I was impressed with the cleanliness, multiple pillows and safety of motel. The lot was packed in the morning. This obviously is a popular place to stay. My daughter stays there frequently. This was my first experience and I would stay there again.

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Helpful?
Thank basset313
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear basset313 I wanted to thank you for your nice, short and sweet review. Our Inn strives constantly in providing clean, comfortable accommodations at the best price in the area. Our safety is number 1 and the extra perks is always in response to our guest's feedback. You are absolutely right, our Red Roof Inn Northbrook/Deerfield is among the most...

Reviewed 2 March 2017 via mobile

This review is for the staff. I, and two other friends, decided to stay at Red Roof Inn on March 2nd. However, we ran into many complications, which were our fault, and which were also resolved in the end. The problems that had occurred, Mirian Leon, the general manager at the Red Roof Inn, helped us solve every single bit...

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Helpful?
Thank Anastasiya R
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Anastasiya R. I am very sorry for the hard time that was crossing your path but it was so nice that under the circumstances, we were able to provide just what you were looking for. As you were the witness, our Hotel has done what we call the Next Gen renovation and now we are preparing for the next...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 

Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 S Waukegan Rd, Deerfield, IL 60015-1331
Region: United States > Illinois > Lake County > Deerfield
Price Range: $72 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and other travellers.
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Kissimmee, Florida
10 months ago

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Questions? Get answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good, I was happy to be away from the city but closet to get a train or call uber to get around.”
marlonm981, 2 May 2017 | Read review
“The North side was quiet. Third floor was quiet. The neighborhood is very safe and pleasant.”
ERGI112358, 3 Apr 2017 | Read review
“1st floor rooms are great if you have pets!”
marcduchon, 10 Jan 2017 | Read review
“I believe all the rooms are great as long as you don't have a truck running their motor all night long close to your door”
ositalrescate, 1 Dec 2016 | Read review
“Ask for quieter side of motel and larger room.”
Nummy6, 11 Nov 2016 | Read review
5 of 5
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