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BEST WESTERN Des Plaines Inn

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BEST WESTERN Des Plaines Inn
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256 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Battle Creek, Michigan
Reviewed 2 days ago NEW

Staff was very helpful.The room was cleaner and updated. The lobby was in need of a cleaning. We were using the place to park our car while we caught a flight to Cal. The let us grab a cup of coffee and something to eat before we left even though it was before breakfast time.

Review collected in partnership with Best Western
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Helpful?
Thank Sharon G
North Vernon
HOTEL’S FAVOURITE REVIEW
Reviewed 19 June 2016

We stayed 1 night prior to going on vacation. our flight left very early the next morning, so the breakfast room attendant prepared us a "to go" bag with some danish, fruit and also we had some coffee. They shuttled us to the airport and we left our vehicle in their safe parking lot for 10 days, for FREE. Upon...

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Helpful?
1Thank mommacatt
About Hotel's Favourite Review
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are very pleased to hear about your recent stay. We are glad you took advantage of our park and fly program and our grab and go breakfast for the guests that have to depart before breakfast hours.We hope to see you again in the near future.

Saint Paul, Minnesota
Reviewed 1 week ago

Unfortunately, everything was very good till check out. I was in a hurry to depart, but there was no one at the front desk. I rang the bell but after 2 minutes, no one showed up. I inquired with a service employee and he said he would get someone. After a minute or so, no one so I rang the...

Review collected in partnership with Best Western
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Thank Barry S
Reviewed 1 week ago

My daughter and I had a weekend getaway for the first time and we were not familiar with Chicago. Jackson was very nice to meet at breakfast. He asked us what we would like the following morning for breakfast and the following morning there was sausage out at our request. He also helped us figure out how to use the...

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Thank Selena T
Reviewed 2 weeks ago

In life History a first visit to USA from Pakistan,found nice hotel Best Western Des Plain Inn located in perfect location,which the front desk Selma Hurem given me a lot hospitality beyond of my imagination like transportation arrangements for my training classes Guidance about the state visiting spot,suspicious and comfortable room.break fast,shuttle to Air port and have a great attitude....

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Helpful?
Thank Sayed T
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are beyond pleased to hear your experience for the first time in the U.S.A was everything you imagined. We take pride in tourists visiting and try to help out with providing recommendations and directions because we understand you are not familiar with the area.We are glad you picked our location which is 1 mile from the Des...

Chicago, Illinois
Reviewed 3 weeks ago

Great communication with this hotel for many years. Front desk is wonderful to work with and always with a great attitude. Fresh coffee, big room, good breakfast selection and overall a great value. Thank you for your friendly hospitality Selma

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Helpful?
Thank AllAmericanLimo
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Dear Guest, We would like to thank you for your business. I am glad to hear our staff has exceeded your expectations in the front desk department. We strive to provide our guests with excellent customer care.We are glad you enjoyed our hot breakfast which includes our freshly made scrambled eggs from scratch. We hope to see you...

Reviewed 3 weeks ago

Found this to be a great value for traveling, especially if you need to leave your car for several weeks. Hotel was nice and the shuttle to the airport was good too. The breakfast was pretty good, internet was okay and fairly fast with a good connection. Had a modest exercise room. Had a pool and Jacuzzi which looked okay...

Review collected in partnership with Best Western
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Thank 178ralphw
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We thank you for such positive feedback. We are glad you enjoyed our wonderful amenities such as the 24hr shuttle service to the airport, hot complimentary breakfast which includes many varieties of items as well as gluten free for our guests that have a special diet,24 hour exercise room with our efficient brand new equipment,and our relaxing lap...

Appleton, Wisconsin
Reviewed 3 weeks ago

We did a park, fly and stay at this hotel. It is clean, well kept and very prompt with the airport transportation. Transfers to and from the hotel were done by taxi. The hotel shuttle runs certain hours depending on amount of guest transfers. They arranged and paid for the taxi transfer for us. We had a comfortable king bed...

Review collected in partnership with Best Western
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Helpful?
Thank sunseekers0306
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We thank you for staying with us here at the Best Western Des Plaines Inn. We are pleased you enjoyed our 24 hr service to the airport while travelling.We love to hear you enjoyed our hot complementary breakfast which has many varieties.We hope to see you again in the future.

Reviewed 3 weeks ago

Our Spirit flight was cancelled and the staff was very helpful in getting us a shuttle, taxi, and extending our stay. The trip could have turned out worse if the front desk had not been so accommodating.

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Helpful?
Thank jer s
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are so pleased to hear such positive feedback. We understand that sometimes our guests face trouble in delayed flights and try to accommodate their needs as much as we can. We are glad you traveled safe and hope to see you again in the near future when you are travelling.

Reviewed 3 weeks ago

We typically stay closer to O'hare, but decided to try this place in Des Plaines. We thought it would be a nice weekend away. The hotel started off OK, but progressively got worse. The room was not bad, but the parking was horrible. I'm glad we got there earlier in the afternoon, because we probably would not have found a...

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Helpful?
Thank JoeTheDiver
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, I apologize for the negative experience you had on behalf of my staff.Our hotel is popular for the park and fly program and we have been running 100% occupancy lately so sometimes we experience a crowded parking.Every room has a thick comforter in the closet of the guest room along with a blanket on the bed.The moment you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Des Plaines Inn is a first-class hotel located only 3½ miles away from O'Hare Airport and very convenient to Donald E. Stephens Convention Center, home of the Rosemont Expo, and All State Arena, Honeywell, home of the Rosemont Horizon and about 3 miles from the newly opened Rivers Casino. We are 17 miles away from Chicago downtown and one mile away from Des Plaines Metra station. We are 3½ miles from Blue Line which operates 24 hours from downtown to Rosemont.We offer you deluxe accommodations with complimentary hot breakfast, an indoor heated pool, fitness center, meeting room and free parking. There are several major shopping centers located from 3 to 8 miles from the BEST WESTERN Des Plaines Inn.We provide complimentary airport shuttle from O'Hare once upon check-in and once upon check-out. We have undertaken a major renovation project to give a comfort stay for our guests. ... more   less 

Additional Information about BEST WESTERN Des Plaines Inn

Address: 1231 Lee Street, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: $99 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Des Plaines Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Best Western so you can book your BEST WESTERN Des Plaines Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Des Plaines Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Des Plaines Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper room not near elevator or ice machine.”
 of 5 bubbles mommacatt, 19 Jun 2016 | Read review
“ask for a room away from the railway workers that are up at the crack of dawn. Noisy”
 of 5 bubbles allsandy, 8 Sep 2015 | Read review
“Our third floor room was nicer (newer carpet and furnishings) than the second floor room. Perhaps due to a more recent update.”
 of 5 bubbles Packman46, 14 Aug 2015 | Read review
“Bear in mind this is near O'Hare, so you do hear planes overhead. All I can say is that I was on the second floor, closer to the front door, and I was not bothered by noise. I was surprised---pleasantly---that the window actually opened, so if you have kids you might want to stick with the first floor rooms.”
 of 5 bubbles 433LynnW, 21 Oct 2014 | Read review
“All the rooms are good.”
 of 5 bubbles Arlenevanbreems, 5 Apr 2014 | Read review
5 of 5