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Radisson Hotel Chicago O'Hare

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Radisson Hotel Chicago O'Hare
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787 Reviews from our TripAdvisor Community

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Showing 736: English reviews
Rockford, Illinois
Reviewed 10 November 2015

Review collected in partnership with Radisson Hotels
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Helpful?
Thank bookem7
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Moorestown, New Jersey
Reviewed 10 November 2015

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Joe H
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

New York City, New York
Reviewed 9 November 2015

The hotel is located 10 minutes from the airport.The shuttle service is reliable and on time. The wi -fi is fast . I had a minor problem with the A/C and it was fixed immediately. Truly impressive! In addition, I forgot my laptop mouse and after calling the hotel it was mailed to me. It is of small value,but the...

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Helpful?
Thank George A
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear George A, Thank you for choosing the Radisson Hotel Chicago O'Hare and sharing your hotel experience on TripAdvisor! We are very pleased to know you enjoyed your stay with us and found hotel service, amenities and facilities met with your travel needs. We apologize for the minor inconvenience on the A/C and are pleased to hear that the problem...

Asheville, North Carolina
Reviewed 8 November 2015

We arrived at O'Hare after two international flights and were eager only for a bed. We called for the shuttle at three and were told it would be twenty minutes - longer than usual because of construction. 45 minutes later we called again. On it's way. Finally at 4.15 we called and said we were going to cancel and the...

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Helpful?
Thank Trippinbrit
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We sincerely apologize for the less than satisfactory shuttle service and the sleep quality in the room. Your valuable feedback will provide us an opportunity to improve on our facilities and services offered. I would be greatly appreciated if you can email me more details of your stay...

Reviewed 7 November 2015 via mobile

Upon arrival the experience at checking was horrible, rude and unprofessional. A poor representation of standards set by Radisson for a receptionist (Albert). Radisson needs to correct a problem that gives you an unwelcoming feeling. Glad the room makes up for his failure. Room was great size, clean and well furnished. Housekeeping is great. Nice location, close to ORD and...

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Helpful?
Thank A R
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We sincerely apologize for the less than satisfactory service and reception offered by one of our associates. I would be greatly appreciated if you can provide more detail on your personal encounter with our associate and the date and time of your stay as well as your last...

Des Plaines, United States
Reviewed 1 November 2015

Review collected in partnership with Radisson Hotels
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Thank Mike B
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Airzona
Reviewed 30 October 2015

This hotel is very average and overpriced. The location is okay and there are a few restaurants in the strip mall behind the hotel. The staff isn't very friendly and the entire hotel needs to be renovated.

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1Thank nancinmofo
CarlsonRezidor, online customer support at Radisson Hotel Chicago O'Hare, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Houston, Texas
Reviewed 29 October 2015

I stayed here for business for a week. The hotel is clean but not really fancy. In fact when I heard we were booked into the Radisson I was expecting really nice digs; however, it's plain and nothing special. The internet at the hotel is GLACIALLY SLOW and the wifi drops continuously. The breakfast is $11.95 which is exorbitant for...

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Helpful?
Thank marshallmackin
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We sincerely apologize for not meeting your expectations and thank you for the feedback. It is in our plan for property improvement soon. The most recent hotel renovation was in 2011 and new carpeting, wall vinyl and other fixtures were added. It is our hope to serve you...

Lexington, Michigan
Reviewed 27 October 2015

We had a late flight arriving at Ohare airport, the Radisson bus picked us up and we enjoyed a very restful night sleep in a clean comfortable room and then enjoyed a wonderful breakfast in the Bakery shop at the hotel.

Review collected in partnership with Radisson Hotels
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Thank dorothyt848
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy that hotel services met with your travel needs and you enjoyed the clean room and breakfast offered. Your kind compliments and feedback will be shared with our associates and thank you! We look forward to serve you again on your next trip to the...

Chicago, United States
Reviewed 26 October 2015

Review collected in partnership with Radisson Hotels
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Thank Russel D
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Radisson Hotel Chicago O'Hare has just completed a major renovation in July 2011. The in-room look-and-feel and amenities are comparable to a 4 or 5-star hotel in the area.Hotel is located across the street from restaurants, financial institutions and shopping.The lobby provides guests with a comfortable and quiet atmosphere and at the same time offers a functional and available business center. Free wi-fi internet access for hotel guest only. ... more   less 

Additional Information about Radisson Hotel Chicago O'Hare

Address: 1450 East Touhy Avenue, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: $137 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Chicago O'Hare 3*
Number of rooms: 246
Reservation Options:
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Also Known As:
Radisson Chicago o Hare
Radisson Hotel Chicago Ohare
Radisson Des Plaines
Des Plaines Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Chicago O'Hare staff and other travellers.
9 questions
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Marengo, Illinois
over a year ago
1 month ago
Winnipeg, Canada
2 months ago

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Questions? Get answers from Radisson Hotel Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to be too far from the elevator if you have a lot of luggage.”
 of 5 bubbles sadielamont, 26 Jan 2017 | Read review
“Giordano's Chicago style pizza. Delivery service was excellent.”
 of 5 bubbles grambo9068, 17 Jan 2017 | Read review
“Quiet hotel.”
 of 5 bubbles wendynrp, 21 Nov 2016 | Read review
“Our room was a great room, really didn't have time to be on the balcony but it did have one. Mostly just slept and showered.”
 of 5 bubbles luvs2travel_0107, 7 Sep 2016 | Read review
“We had a very quiet room on second floor.”
 of 5 bubbles lucyNricky2015, 19 Aug 2016 | Read review
5 of 5