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Courtyard Chicago O'Hare

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321 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago O'Hare
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Showing 308: English reviews
Steinbach, Canada
Reviewed 28 March 2015

The staff was very friendly and kept their cool even while lines grew and they had many people to take care of at the same time. Each of the attendants were very attentive to all our questions and needs and provided useful information and all the necessary support and help to make our stay very comfortable.

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Helpful?
Thank Mark R
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Mark, Thank you for your review of our hotel. Our staff is pleased that they were able to provide you with a comfortable stay. This is our goal for all of our guest. Thank you again and we look forward to your next visit to Des Plaines.

Reviewed 17 March 2015

We checked in pretty late or early, 3 am. They were accommodating of us thankfully. We stayed 2 nights. very expensive breakfast. Great staff. There is an inside pool. Could not enjoy it because there were at least 8 children under 10 in there. That's not what bothered me. The fact that were NO adults in there at all, is...

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Helpful?
Thank abcwdc
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking out time from your schedule to complete this survey for your stay. I understand how your experience with our pool could make you feel. Please accept my apology for that experience. Our pool area is open for all guest in the hotel, and I apologize that some children were there unsupervised. I am glad...

Princeton, New Jersey
Reviewed 17 March 2015 via mobile

Friendly and accommodating front end staff. The food service and quality was above the normal you expect at a CYM. The only problem I had was parking, was there for 3 nights and parking was always an issue in the evening. I suspect it is related to the casino next door. Overall this is a great choice for a close...

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Helpful?
Thank Hans O
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Hans O, Thank you for taking out the time to complete this review of our hotel. I am glad that our Food and staff was above normal. I do apologize that the parking was not as enjoyable. It is not our standard for our guest to have any difficulties during their stay with us. Thank you for choosing us...

St. Louis, Missouri
Reviewed 17 March 2015

I was pleasantly surprised when walking into the Marriott to check in! Not a boring 'counter' but a couple of small kiosks to my right and cute bistro looking breakfast area to my left! I arrived earlier than expected and asked if a room was available for early check in (it was only around 1:30 p.m. and was told yes!...

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Helpful?
Thank heat1968
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, I am delighted that we were able to make your St. Patrick's Day weekend enjoyable. Hearing that our staff was able to assist you with your needs is uplifting. I will make sure to share your comments with them. Thank you and see you on your next trip to the area.

Indianapolis, Indiana
Reviewed 13 March 2015

What was to be a fast over night trip to see a friend off at O'Hare, became a weekend do to weather back home, The hotel was clean and the staff very friendly, they parking was cleared of the last large snow that had fallen earlier that week. We arrived late Friday the auditor was able to direct us to...

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Helpful?
Thank johnschmitt1964
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, Thank you for writing this review about your stay at our property. I am glad that we were able to accommodate you on what turned out to be a weekend stay. We appreciate your comment and look forward to your next visit to the area.

Bicester, United Kingdom
Reviewed 9 March 2015

Conveniently-placed for Chicago's O'Hare airport, with a free shuttle bus to and from the terminal, this hotel is modern, clean and comfortable. There is free Wi-Fi everywhere and the cafe offers basic light meals and Starbucks coffee. Check-in and check-out were quick and efficient. The staff were pleasant and helpful. One issue - the walls between rooms are poorly insulated...

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Helpful?
Thank Paul V
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Paul, Thank you for taking the time out to review our hotel. I am glad that our staff was able to provide you the service that you required. We look forward to your next visit to the area.

Crown Point, Indiana
Reviewed 16 February 2015

If you are staying the night to go to the Rivers Casino, this is a great place to stay. Walk out the front door across the casino parking garage and you are there...Parking is free with stay. The hotel staff is so nice and very versed on local attractions, they had the address or brochure in hand before I finished...

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1Thank larrywacko
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear larrywacko, Thank you so much for sharing your experiences. I am delighted that we were able to accommodate you during your stay. I am even more happy that our staff provided you with excellent service.

Philadelphia, Pennsylvania
Reviewed 1 February 2015 via mobile

This hotel made everything easy for my business trip. Shuttle service from the airport was great, quick and easy check in process, over the top service in the bistro, hotel room was very clean and comfortable. Everyone working in the hotel was welcoming and always had a smile on their face. I will definitely stay at this property the next...

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Helpful?
1Thank Spencer_B10
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to share your experiences at our hotel. I am delighted that you enjoyed your stay and hope you will choose us again when in the area.

Milwaukee, WI
Reviewed 24 January 2015

For a great price, we booked a “New Year’s Eve” package at the Courtyard. (Our main point of interest was the casino, not the airport.) The package included free champagne delivered to the room, VIP passes to skip the line at the Rivers' Casino Club (called Cube), breakfast at the hotel, and late check-out (perfect for an after-breakfast nap!). We...

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Helpful?
Thank travlinmel101
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear travlinmel101, I am delighted to hear that you enjoyed our hotel. We are looking forward to that next trip! See you soon.

Olathe, Kansas, United States
Reviewed 10 January 2015

During my last business trip, I had the opportunity to have a flight canceled in chicago, and needed to find a warm spot in the middle of a very cold night. The Marriott Courtyard was just the place for a tired traveler to rest before flying out again the next morning. Made reservations late, and headed for the shuttle stop....

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Helpful?
Thank Jim L
Ed B, General Manager at Courtyard Chicago O'Hare, responded to this review

Dear Jim, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. It's always great to receive feedback from TripAdvisor's "Top Contributors" and especially to read that you found our hotel to be a " Great port in a storm". We hope the remainder of your trip was...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: $120 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stores are very close to hotel if there is something you need”
 of 5 bubbles A4288MAstevew, 29 Nov 2016 | Read review
“Choose room away from highway side”
 of 5 bubbles Loisnd, 9 Nov 2016 | Read review
“Ask for a room at the front of the hotel, the back is very noisy due to highway.”
 of 5 bubbles ZeusSNC, 20 Sep 2016 | Read review
“Ask for a room on the front of the hotel--it's less noisy.”
 of 5 bubbles MelissaMSA, 25 Aug 2016 | Read review
“for quite ask for courtyard room as opposed to highway.”
 of 5 bubbles popshikes, 19 Jul 2016 | Read review
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