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Extended Stay America - Chicago O’Hare

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71 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago O’Hare
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Showing 66: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2016 via mobile

We picked this location because it's close to the Donald Stephens Convention Center, about a 10 minute drive. We stayed for 2 nights and couldn't have asked for a better hotel. The room was spacious and clean, with a small but very functional kitchen space. From the front desk staff to the shuttle driver to housekeeping, all staff went above... More 

Helpful?
1 Thank Rlw29
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

Thank you for choosing to stay at Extended Stay America - Chicago O’Hare during your recent visit to Chicago. We are delighted to hear you had an enjoyable stay and our location close to Donald Stephens Convention Center was perfect for your needs. We are also glad that you liked your accommodation with a kitchenette, as well as my associates... More 

Montreal, Canada
2 reviews
Reviewed 15 May 2016 via mobile

Was during renovations of floors and rooms so a little dusty. The front desk team and maintenance were always polite and very helpful. My primary issue is with the Internet, I often lost video when using Vsee or Viber. The gym is very small, quiet dark and had 3 machines only 1 which worked well.

Helpful?
Thank Allen A
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

It's nice to read your review of your recent business stay at Extended Stay America - Chicago O’Hare. Our goal is to provide our guests with good service, so we are happy we were successful in doing so during your visit. We know how important it is to stay connected when you are away from home, so please accept our... More 

Country Club Hills, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2016

Benjamin and his entire team made sure that the customers were satisfied to perfection. They showed excellent costumer service and greeted the customers with respect. Our family traveled to Jamaica and the Stay America team helped us with room service, hospitality and great personality to make customers want to come back.

Helpful?
1 Thank Shameka L
Manager_11525, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

The team and I appreciate your kind remarks. I’m so proud of our staff for providing you with exceptional customer service! It’s great to read that you had such a wonderful stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Grand Rapids, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 March 2016

We use this hotel to fly out of Chicago and fly back in. Parking for extended period of time is free. It is very close to O'Hare, shuttle runs every hour. Rooms are average but good enough for 1 night stat. The menager of this hotel went out of his way to make our stay as enjoyable as he could.

Helpful?
1 Thank Magdalena K
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 February 2016

i have practically been living here at extended stay. I have also been to lots of extended stays across the country, this one is nice:) quite at night. Good size guest laundry machines "you can actually fit all your cloths in one!" Great staff also, always happy to help in any way they can. Full refrigerator in the room. Only... More 

Helpful?
2 Thank Alex B
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2016 via mobile

I always looking forwards to stay in Extended Stay America before here I was in Vegas is my second time here and if I need to I'll be back great personal attendance us a most in my book. First time have the pleasure of meeting from desk attendance Bri what an experience. My second time around have the honor of... More 

Helpful?
1 Thank Diogenes G
2 reviews
Reviewed 7 December 2015

The staff was very friendly, always polite, the rooms are good for 2 people and we had a kitchen, very good access from the highway, very close to O'Hare's airport... The price was right for that area...

Helpful?
Thank Moacyr M
Chicago, Illinois
1 review
Reviewed 7 November 2015

Great Accommodations not only for kids, adults, and professionals, but also for Dogs The exterior and interior is clean. Minute Breakfast is Great. Staff is friendly and Professional. The Rates are comparatively great for a property close to the Major Airport serving the Chicagoland area- O'Hare. I would recommend this property to every one looking for a great hotel for... More 

Helpful?
Thank john f
2 reviews
Reviewed 4 November 2015 via mobile

Terrible service terrible stay the room was noise all night long thumping and banging didn't want to complain at first but after no sleep finally told front desk early am "Erika" stated we could have late check out 1:00 o'clock instead of 11:00 lol promptly at 10:30 the housekeeper started to blast radio and sing lol(surprise,surprise) trust me when I... More 

Helpful?
Thank Marilyn H
Rustington, United Kingdom
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 October 2015

Conveniently located but on a busy road/intersection. Reception staff very efficient. Overall, the hotel seemed a little 'tired' but everything worked. An exciting time when the fire alarm went off. Disconcertingly, only some of the guests left their rooms and there was no sign of any staff to let us know what was going on or where we should congregate.... More 

Helpful?
Thank htur61

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation

Additional Information about Extended Stay America - Chicago O’Hare

Address: 1201 E Touhy Ave, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: $100 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago O’Hare 2.5*
Number of rooms: 1
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Also Known As:
Extended Stayamerica Chicago - o`Hare Hotel Des Plaines
Des Plaines Extended Stay
Extended Stay Des Plaines
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago O’Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy and simple”
 of 5 bubbles 352darwinh, 10 Oct 2016 | Read review
“Free parking”
 of 5 bubbles I5277WYchristinab, 11 Sep 2016 | Read review
“Pick something near the Elevator. Halls are long.”
 of 5 bubbles paulmwalsh2015, 1 Aug 2016 | Read review
“book online”
 of 5 bubbles dominickv462, 19 Jun 2016 | Read review
“great price in a great location. locals are nice and friendly”
 of 5 bubbles alexbI2142IN, 19 Feb 2016 | Read review
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