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I've stayed at this Holiday Inn location a few times now. I've never had a bad experience. The rooms are always clean and the front desk always have toiletries that I forget to pack. The breakfast is very good too. They have turkey sausage patties....More
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Response from 00gC, Manager at Holiday Inn Express Chicago Downers GroveResponded 30 January 2017
Thank you for returning to Holiday Inn Express Chicago - Downers Grove and sharing your experience online. It's great to know you enjoyed your spotless room and that our breakfast offerings were up to your expectations. We also appreciate your nice comments about the service...More
Im a Spire Elite member and stay at Holiday Inns across the country. What this Holiday Inn lacks in amenities it makes up for with customer service. Is it the most modern or fancy Holiday Inn Express? No. However, the staff here treats you like...More
Response from 00gC, Manager at Holiday Inn Express Chicago Downers GroveResponded 26 January 2017
It was a pleasure to read your review about the great service you received from Becca and team and how they exceeded your expectations. Our associates are dedicated to going the extra mile to make your stay as comfortable as possible. We appreciate your compliments...More
Property only three stories, nicely spread out. This means that the parking lot is huge. Connected to a Red Lobster and convenient to dining and shopping. Near major roads.
Check in was below par. Could hardly get a word in edgewise as I was checking...More
Response from 00gC, General Manager at Holiday Inn Express Chicago Downers GroveResponded 20 January 2017
Thank you for staying at our hotel and for letting us know about your experience. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered. Your feedback has been shared with every department involved....More
This was an overall good hotel. The rooms were nice and they had a great complimentary breakfast. However, the hotel is a little dated. When we got to our room the shower wouldn't work and one of the tv sets wasn't working properly. What made...More
Response from ManagerX1, Manager at Holiday Inn Express Chicago Downers GroveResponded 17 January 2017
It is a pleasure to read your review about the great service you received from our staff and how they exceeded your expectations. Our associates are dedicated to going the extra mile to make your stay as comfortable as possible. We appreciate all of your...More
First and foremost we dealt with Monica on the phone and she helped us book a room. As soon as we got to the hotel we were greeted by Monica. She was so helpful and friendly. She made sure that none of my questions went...More
Thank Miguel F
Response from ManagerX1, Manager at Holiday Inn Express Chicago Downers GroveResponded 29 December 2016
Thank you for taking the time to share your wonderful comments! We are happy your stay at the Holiday Inn Express Chicago - Downers Grove was a great one and that the service you received from our staff made your stay even more memorable. We...More
US$81 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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United States >
DuPage County >
Also Known As
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove ,
Response from jylsincavage | Property representative |
We do have roll-away beds, but unfortunately we are unable to place any roll-away beds in rooms that have two queen size beds. It is against the fire code of Downers Grove. I apologize for any inconvenience.
well right across the parking lot there is a bus stop and it seems like there's always a bus there and a lot of the people that work at the hotel or work in the nearby area take that bus and in my mind I think that they are... More
well right across the parking lot there is a bus stop and it seems like there's always a bus there and a lot of the people that work at the hotel or work in the nearby area take that bus and in my mind I think that they are going downtown to Chicago