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Holiday Inn Express Chicago Downers Grove

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Holiday Inn Express Chicago Downers Grove
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151 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago Downers Grove
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Showing 148: English reviews
Crestwood, Kentucky
Reviewed 24 March 2016

The front desk staff were extremely accommodating when I checked in. Breakfast the next morning proved fresh and served with a smile. I would stay here again. The hotel and rooms are showing definite signs of wear and need renovation.

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Helpful?
Thank Robert K
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your nice comments. I am glad you enjoyed your stay and we hope to see you again soon. We are looking to renovate in the near future!! Thanks again, Andrew

Denver, Colorado
Reviewed 22 March 2016

The staff was polite and professional. The hotel and my room was very clean, and I'm pretty picky about that considering I've stay at some HIE's that needed to be closed down. I started my trip in NE Chicago and needed a hotel that was more central to the remaining portion of my trip. I'm glad I looked in Trip...

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Helpful?
Thank Morefun2
Melissa H, Director of Sales at Holiday Inn Express Chicago Downers Grove, responded to this review

Sorry for the late response, I do appreciate you rating the hotel and your awesome comments. We are pleased you enjoyed your stay and hope to see you again soon.

DECATUR
Reviewed 15 March 2016

We stayed here for the night while my son competed in the IESA Wrestling State Championships. We arrived late & check in was super fast & friendly. The room appeared clean although I did find a used q-tip on the baseboard under the sink. Makes you wonder how thoroughly the house keeping staff cleans the rooms. The breakfast was your...

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Helpful?
Thank STEPHANIE J
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for choosing us for your hotel needs. I apologize for the room not being properly cleaned, that is definitely not our hotel standard. I hope you will choose us again and please try those "famous" cinnamon rolls again, they really are delicious.

Reviewed 13 March 2016 via mobile

Hotel front desk staff was especially helpful. Room was very clean. Breakfast was hot and fresh. Great. The best. Very friendly. Convenient to I88. Why do you need to use up 200 characters to say what you need to say in less trip advisor.

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Helpful?
Thank Petermanach
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your kind words, we appreciate your business and hope to see you again!

Pembroke Pines, Florida
Reviewed 7 March 2016 via mobile

First and foremost, I want to clearly state that the employees aren't the problem. They're just doing their best with what they have. I had an issue in my initial room (shower broken and the bed sunk in the middle); was moved to an upgraded room (this room had urine spots on the toilet seat); was then moved to a...

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Helpful?
Thank Johnny G
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Johnny G. Thank you so much for sharing your experience. I would like to extend a sincere apology for the issues you encountered. I can assure you that we absolutely are better than what you saw and we always strive to provide the best experience possible. Clearly with your stay we dropped the ball and that is unacceptable. We...

Irmo, South Carolina
Reviewed 2 March 2016 via mobile

The entire staff from the front desk to the cleaning crew could not have been more friendly an accommodating. They go out of their way to make sure you have everything you need to enjoy your stay. I will definitely stay here the next time I visit the area.

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Helpful?
Thank mrowe52
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Mrowe52 We were so happy to have you stay with us, and we will always do whatever we can to make your stay more comfortable. Thank you for taking the time to write such kind comments!!

Reviewed 29 February 2016 via mobile

Andrea and Latrice were both a delight. Very professional and both took care of all of my needs during my stay. Andrea went above and beyond making sure I had a taxi to take me to the airport once I was ready to leave. I came for a graduate school interview and the hotel was so accommodating. I would recommend...

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Helpful?
Thank Aaleeyah K
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Aaleeyah thank you so much for sharing such kind words. We love having all of you here and are more than happy to make sure you are prepared 100% for your interviews. Best wishes for you and your future & we hope to see you again...hopefully to celebrate your new adventure! Andrew Silver Assistant General Manager

Columbia, Illinois
Reviewed 25 February 2016

Very nice front desk staff, clean room, hotel quiet, good breakfast, great location right by I-355 and restaurants. We only stayed one night but would have been satisfied to stay more than one night..

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Thank Kathleen T
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for reviewing our hotel!! I know the entire staff love hearing comments like these & I will be certain to share it with them. I totally agree with you about our location. Sometimes it's hard to decide what to grab for lunch with all of the options in the area. Anytime you make your way back...

Mesa
Reviewed 11 February 2016

Staff and accommodations are excellent. One of IHG's better properties. Rooms are quiet and plenty of restaurants in the immediate area. Breakfast area is large and you have space to spread out. Looking forward to the next stay.

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Helpful?
Thank Timothy M
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Timothy thank you from all of us here at the Holiday Inn Express. We will always aim to make our property the ideal traveler destination. I have to admit that you are 100% on point about our staff. I've never worked with such awesome people! Thank you again and we hope to see you again soon! Andrew Silver Assistant General...

Wooster, Ohio
Reviewed 1 February 2016 via mobile

Clean rooms, great location for shopping and dining. Andrea at the front desk was more than helpful with everything we needed, answering questions and her bright personality was more than pleasant. The staff is very kind. Will stay here again next time I visit the area.

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Helpful?
1Thank Steven C
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Steven, Thank you for your Kind words. Every time I am told or read a review such as yours I make sure to share with our staff. We all love hearing/reading comments like this. We look forward to your next visit!! Thanks again. Andrew Silver Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 

Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Rd, Downers Grove, IL 60515-1117
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: $98 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chicago Downers Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stay in the 3rd floor and its quite. ample of parking area and a lot of brand name restaurant just a few steps. very reasonable price..”
 of 5 bubbles junsosmena, 30 Jul 2016 | Read review
“Great Breakfast, Cozy environment.”
 of 5 bubbles cassiep316, 26 Jul 2016 | Read review
“breakfast can be busy at times but not much of a problem”
 of 5 bubbles CarlGS455, 25 Jul 2016 | Read review
“Good location for convenient shopping center and Mall”
 of 5 bubbles 992kennyg, 1 Jun 2016 | Read review
“No special rooms. There aren't any views except for other buildings.”
 of 5 bubbles tonybC6043BO, 4 Apr 2016 | Read review
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