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Red Roof Inn Chicago-Downers Grove

238 reviews
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Traveller (39)
Room & Suite (41)
Hotel & Grounds (59)
Overview
  • Excellent44%
  • Very good27%
  • Average10%
  • Poor11%
  • Terrible8%
Travellers talk about
“front desk”(38 reviews)
“olive garden”(6 reviews)
“clean room”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (238)Write a Review
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21
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All reviewsfront deskolive gardenclean roomgreat customer serviceice machinehousekeeping staffenjoyed my stayericachicagomoteljuliusdelliliron
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11 - 15 of 235 reviews
Reviewed 13 September 2017

This will be my second extended stay at the Red Roof in Downers Grove, IL. Every time I check in, I am greeted with great customer service especially with Julius, at the front desk! He made sure I was comfortable throughout my whole stay and...More

Thank Daisy H
Reviewed 18 August 2017 via mobile

do not stay at this hotel what ever you do!!!! There are bed bugs. Was eaten alive and when asked for a refund was met with AWFUL customer service from mouthy staff. I wouldn't recommend this place to my worst enemy. No refund and horribly...More

Thank Erin F
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 23 August 2017

Thank you for letting us know about your experience at our hotel. We are very sorry that we did not meet your expectations and did not live up to our own high standards. We want you to know that we value your comments and take...More

Reviewed 13 August 2017

Red Roof Inn 1113 Butterfield Rd, Downers Grove, IL 60515 (630) 963-4205 July 24th – 28th, 2017 I’ve stayed in previous Red Roof Inns in different locations and I’ve always had pleasant stays. That’s why I keep choosing Red Roof. But my last stay at...More

Thank SkiTrpn
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 23 August 2017

Thank you for taking the time to write a review. I am extremely sorry that we fell short of providing you with a memorable experience. We do take your response seriously and we will work closely with our housekeeping as well as front desk GSR...More

Reviewed 11 August 2017 via mobile

The front desk staff is very friendly and accommodating ( Kourtney & Dell are awesome!!! ) and property is well maintained. Love the fact that they allow pets without a huge fee and have a laundry facility on the property.

Thank lovinducks3
Reviewed 30 July 2017

My stay was decent.. I believe this is my 2nd or 3rd time staying here. I understand nothing is perfect and that the red roof inn is not a resort nor 5 star hotel. My room was cleaned by Emma and Amanda and Julius were...More

Thank tjfennell2
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 2 August 2017

Thank you for taking the time to write a wonderful review regarding your visit at our location. I am glad to here that Amanda and Julius and I were able to assist you. It is always nice to see an employee being recognized by our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$48 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$48 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (41)
Hotel & Grounds (59)
Bathroom (12)
Questions & Answers
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ntrujillo123
21 September 2017|
Answer
Response from PercyHawkins | Reviewed this property |
I would imagine you have to be an adult of legal age and have a credit card as with most hotel/motels. Hope that helps.
0
Votes
Dana D
30 September 2014|
AnswerShow all 4 answers
Response from i0087 | Property representative |
Thank you, Karen C, for your continued conversation with other guests and myself. It's exciting to see this type of online interaction. Hello Dana D To add to Karen C's response, McDonald's is just under 1 mile from the... More
0
Votes
Room Tips
"Not a good hotel to stay"
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"Tip - go elsewhere!"
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"Less noise in the upper level rooms."
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"Do NOT stay at this location"
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