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    Extended Stay America - Chicago - Downers Grove

    3150 Finley Rd, Downers Grove, IL 60515-1154
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    2017-09-03 2017-09-04
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    US$81
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    Traveller (26)
    Room & Suite (10)
    Dining (1)
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    Overview
    • Excellent22%
    • Very good11%
    • Average12%
    • Poor15%
    • Terrible40%
    9 Jul 2017
    “Poorly run hotel”
    14 Jun 2017
    “Less than expected”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Chicago - Downers Grove
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    SureStay Plus Hotel Chicago Lombard
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    Red Roof Inn Chicago-Downers Grove
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    Embassy Suites by Hilton Chicago Lombard Oak Brook
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (63)
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    1 - 5 of 63 reviews

    Reviewed 3 weeks ago

    this please is disgusting. trash all over, cleaning people trying on my perfume instead of doing their job when I walked in after work. even the fire dept deemed the third floor off limits and I had to be moved to a room that was...More

    Review collected in partnership with Extended Stay
    Thank Y3019SMdawnc
    Response from 00esa, General Manager at Extended Stay America - Chicago - Downers GroveResponded 2 weeks ago

    Please accept our sincere apologies for providing a less than perfect experience during your stay. We are extremely sorry for the service and cleanliness issues you encountered while you were here. Our staff genuinely cares about providing an enjoyable stay to all of our guests,...More

    Hotel's Favourite
    Reviewed 27 December 2016

    thesis the most caring hotel i ever been in, Mike the general Manager is the most caring person for a general manager i had an issue with my reservation through a third party. and Mike was Very Understanding through tears and embarrassment he fixed my...More

    Thank Lynettexxx
    Response from Manager_11525, Manager at Extended Stay America - Chicago - Downers GroveResponded 10 January 2017

    The team and I appreciate your remarks. We are pleased to read the high-level of customer service you received, especially during your reservation issue. Everyone will be informed on the excellent job they did assisting you. Once more, thank you for posting your review. We...More

    Reviewed 18 July 2017

    bad place to stay - room was so-so, mariginally clean, hallways were filthy. side exits didn't allow entry. Midnight fire alarm was the icing on the cake for my stay here. After 3 days I moved to another ESH. The Lombard location only 1 mile...More

    Review collected in partnership with Extended Stay
    Thank K5855ZBthomasg
    Response from 00esa, General Manager at Extended Stay America - Chicago - Downers GroveResponded 5 weeks ago

    Thomas, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appreciate teams to...More

    Reviewed 13 July 2017

    It's not the fanciest place, and has "colorful" people staying there. But if you need a economical room to be able to spend money doing other things, this is the place. Clean room, clean bed, great service and staff. Lots to do in the area!More

    Review collected in partnership with Extended Stay
    Thank 315melitaj
    Response from 00esa, General Manager at Extended Stay America - Chicago - Downers GroveResponded 14 July 2017

    Thank you for choosing to stay at Extended Stay America - Chicago - Downers Grove. We are delighted to know you found us to be of a great value in the area and were impressed with all the aspects of our hotel, especially with the...More

    Reviewed 9 July 2017

    Stay was not enjoyable at all. Hotel is run poorly and is not maintained properly. After your stay ends and you leave, watch for charges to your credit card from this property being made without you consent.More

    Review collected in partnership with Extended Stay
    Thank richardmA1841QB
    Response from 00esa, General Manager at Extended Stay America - Chicago - Downers GroveResponded 10 July 2017

    I apologize for the disappointing stay you had with us. You deserved a comfortable and stress-free visit, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$63 - US$93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, Travelocity, Cancelon, Hotwire and Cheap Tickets so you can book your Extended Stay America - Chicago - Downers Grove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • DuPage County >
    • Downers Grove
    • Also Known As
    • Downers Grove Extended Stay ,
    • Extended Stay Downers Grove
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    Traveller (26)
    Room & Suite (10)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (27)
    Bathroom (3)
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    Questions & Answers
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    Room Tips
    "Lots of space in the room. Geared towards business travelers for longer stays"
    Read review
    "i didn't hear any noise in the hotel its just really where you want to be chose the first floor cause..."
    Read review
    "Don't choose any in this fleabag...."
    Read review
    "avoid this property at all costs"
    Read review
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