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Holiday Inn Hotel and Suites Chicago Northwest

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Traveller (46)
Room & Suite (37)
Dining (4)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“nice area”(4 reviews)
“nice hotel”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel and Suites Chicago Northwest
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (222)
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Traveller rating
106
70
23
8
9
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LanguageEnglish
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106
70
23
8
9
Show reviews that mention
All reviewslabor day weekendnice areanice hotelmini fridgepool areabanquet roomroom was spacioustoll roadcheck in was a breezebreakfast buffetwould stay here againfront desk staffnice stayfitness centerpool and hot tubeasy accessnight's sleep
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1 - 5 of 216 reviews
Reviewed 4 days ago via mobile

We purchased a room at $139. We wake up the next day to get breakfast and it’s not included. It’s a Wednesday... you would think at that price we would be able to get something before leaving. Will not be staying here again. You might...More

Thank sammie10891
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 3 days ago

Thank you for your feedback. We loved serving you and want to thank you for being our guest, Hratch Basmadjian General Manager

Hotel's Favourite
Reviewed August 9, 2017

We stayed at this hotel a couple of weeks ago after hosting an event in the ballroom. We had a an exceptional experience all the way around at this Holiday Inn. The banquet staff was phenomenal and made our party a complete success. Food and...More

2  Thank sgtdisney
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded August 10, 2017

Thank you for your feedback. We loved serving your entire wedding party and want to thank you for your kind words and above all being our guests.

Reviewed May 3, 2018

Room was nice. Liked the seating in the lobby. No complimentary breakfast though and on Sat morning we asked the maid to come back in an hour and she never did. We had to call the front desk later to get clean towels.

Thank Lori K
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded May 4, 2018

Thank you for your feedback. We truly loved serving you, please accept our apologies for the shortcoming of our housekeeping staff. Many more thanks for being our guests.

Reviewed March 3, 2018 via mobile

We stayed here for a hockey tournament. Wasn’t any place I would probably pick on my own. When we checked in we were given a room with king bed and pull out sofa. There were four in our family and my two children are way...More

Thank kas0023
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded March 5, 2018

Thank you for your feedback. Please accept our apologies for the inconvenience you experienced during your visit. We will use your comments to improve our operations and product. our Maintenance staff corrected the issues you mentioned and Front Desk staff will continue try to take...More

Reviewed January 9, 2018

Overall experience was excellent. Thanks to the front desk staff as well as housekeeping and the staff at breakfast. The room was very clean and appeared fairly updated. The room came with free buffet breakfast - it was very nice and plentiful. I highly recommend...More

Thank DenverPine
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded January 11, 2018

Thank you for your feedback. We loved serving you and want to thank you for being our guest.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$109 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (37)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (14)
Questions & Answers
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Emely o
August 10, 2016|
AnswerShow all 2 answers
Response from Lisa D | Reviewed this property |
Just call the hotel and see if any connector rooms are available. I'm sure they can accommodate you guys.
1
Vote
Sergio H
July 10, 2015|
Answer
Response from Holly K | Reviewed this property |
I'd check with the hotel Shuttle and Uber
0
Votes
Room Tips
"We were on 3rd floor - very quiet."
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"Upgrade to a executive king suite. very spacious"
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"Executive Kings are huge. Higher floors have nice views of surrounding countryside."
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"Get the highest floor for peace and quiet rooms"
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