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Sheraton Suites Chicago Elk Grove

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Traveller (64)
Room & Suite (22)
Dining (5)
Overview
  • Excellent24%
  • Very good39%
  • Average20%
  • Poor9%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Suites Chicago Elk Grove
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Chicago Elk Grove
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (173)
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163 results
Traveller rating
37
61
34
17
14
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LanguageEnglish
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37
61
34
17
14
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All reviewsthe club loungestarbucks coffeeoutdoor poolspg memberseparate bedroomsuite hotelbusiness parkoffice parkfrench doorssliding doorroom layoutfree bottles of waterupgraded to a suiteroom servicequiet areastaff was friendly and accommodatingsecond home
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1 - 5 of 163 reviews
Reviewed 3 days ago via mobile

Old but remodeled hotel. New lobby and bar/restaurant are nice. Computer system down, but Accor, on of staff at the front desk was polite, efficient, and fast getting us checked in, making sure we have access to the club, two beds in the bedroom, and...More

Thank Giustino A
Hotel's Favourite
Reviewed March 27, 2018

We reserved our wedding block at the Sheraton. I am SO glad we did. From the moment we arrived to the minute we checked out everything was perfect. The staff was amazing! Kim Kucaba and Jessica Harris were our contacts to help us coordinate are...More

Thank Gia G
Response from Wayne L, General Manager at Sheraton Suites Chicago Elk GroveResponded March 30, 2018

Dear Gia G, I am very happy to hear about your experience and that our team made your weeding weekend perfect! With Kim, Jessica and Mike, you are always assured to be in good hands! We take great pride in our hotel and the service...More

Reviewed 1 week ago

This location is perfect, because it's close by to an office that I use. It's also very close to restaurants and fast food for when you get hungry after work. The hotel is also very convenient to the Chicago O'Hare airport. The hotel has one...More

Thank Katharine610
Reviewed 1 week ago

Clean and quiet with decent amenities: fridge, microwave and safe. O’hare shuttle pickup is okay but check in advance for the limited times. It can save an expensive taxi ride. Also, the local Enterprise car rental in Rolling Meadows will pick you up at the...More

Thank Gladbaum
Response from David M, Front Office Manager at Sheraton Suites Chicago Elk GroveResponded 1 week ago

Dear Gladbaum, Thank you for taking the time to leave us with your feedback regarding your most recent stay. It has always been the goal of the Sheraton Suites Chicago Elk Grove to deliver exceptional service to all of our hotel guests. I am happy...More

Reviewed 3 weeks ago

I booked 2 nights on the Sheraton Suites Chicago O’Hare, June 11/12. On the evening of the 11, I arrived around 10:30pm at this location, the receptionist told me that despite the fact I had a reservation, they did not have a room for me....More

Thank zemanel1962
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$131 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (22)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jadato
June 4, 2018|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
We do offer complimentary airport transportation Monday through Friday, leaving the Hotel from 6:00 AM to 10:00 AM (6, 7, 8, 9 and 10 AM)and 4:00 PM to 8:00 PM (4, 5, 6, 7 and 8 PM) and picking up from the O'Hare from 6:30... More
0
Votes
ElizabethOWens
August 26, 2017|
AnswerShow all 4 answers
Response from wjsu | Reviewed this property |
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but... More
1
Vote
msmith5531
August 30, 2015|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
1
Vote
Room Tips
"Lovely view overlooks a large landscaped pond."
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"Watch out for airport shuttle working hours, and cost on internal transportation!"
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"every room is good"
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"All of the rooms seem to be quiet"
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