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Sheraton Suites Chicago Elk Grove

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Traveller (65)
Room & Suite (21)
Dining (5)
Overview
Hotel website
121 NW Point Blvd, Elk Grove Village, IL 60007-1019 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Sheraton Suites Chicago Elk Grove
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (183)
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174 results
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LanguageEnglish
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All reviews club level starbucks coffee spg member outdoor pool separate bedroom suite hotel business park office park rolling meadows french doors room service sliding door room layout free bottles of water upgraded to a suite quiet area staff was friendly and accommodating
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1 - 5 of 174 reviews
Reviewed 1 week ago

My room was a welcome sight after a long day pf travel delays. I was greeted by a very friendly staff which was welcome. The room was clean and fresh. The elevators are a bit slow but do get you up and down. The grounds...More

Thank willisr2018
Response from DavidM24418, Front Office Manager at Sheraton Suites Chicago Elk GroveResponded 4 days ago

Thank you so much for staying with us and the kind words about our property and staff. We are pleased you enjoyed your stay and if there is anything we can do moving forward please don't hesitate to ask.

Hotel's Favourite
Reviewed 5 weeks ago via mobile

Nothing like getting to reception and your keycard is ready, the check in is immediate and the rooms are excellent. Sometimes this is the least yet the most important thing you need in a hotel, the site is beautiful and although I barely spent 12...More

Thank Warren D
Reviewed 1 week ago

Apparently there is only one system that controls all rooms for heating and air conditioning, therefore when they feel it's cool enough they turn the air conditioning off and you can't control it in your room. It was super hot and they were not accommodating....More

Thank Tracy3222
Response from DavidM24418, Manager at Sheraton Suites Chicago Elk GroveResponded 1 week ago

I would like to apologize about the issues you had during your stay. This is not acceptable and its something we would like to address immediately. Can you please contact me at 847-290-1600 ext 6606. Please allow us the oppurtinuty to make this right and...More

Reviewed 2 weeks ago

I spent many nights in this hotel - due to business trips. The atmosphere of the hotel is very nice, there is a big terrace with a view on a nice lake with a group of geese. It is equipped with a small pool and...More

Thank Eszti S
Response from DavidM24418, Manager at Sheraton Suites Chicago Elk GroveResponded 2 weeks ago

Thank you so for staying with us and recommending our property. We appreciate your kind words and will work hard to correct some of these thing you pointed out. Our goal is to make sure your next visit is perfect and we look forward to...More

Reviewed 2 weeks ago

Nice enough place to stay. Clean, but place needs updating. Toilet Tank lid cracked and glued back together. Shower chipped floor and stained, but clean. The in room refrigerator was "on" but not at all cold and wouldn't keep any food in there.More

Thank Lisa P
Response from DavidM24418, Manager at Sheraton Suites Chicago Elk GroveResponded 2 weeks ago

Hello, Thank you for your kind words regarding our property. We will continue to work hard so your next stay is perfect. We will also take a look at the refrigerator to make sure the temperature is to your liking. Thank you again for your...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (65)
Room & Suite (21)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
jadato
June 4, 2018|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
We do offer complimentary airport transportation Monday through Friday, leaving the Hotel from 6:00 AM to 10:00 AM (6, 7, 8, 9 and 10 AM)and 4:00 PM to 8:00 PM (4, 5, 6, 7 and 8 PM) and picking up from the O'Hare from 6:30... More
0
Votes
ElizabethOWens
August 26, 2017|
AnswerShow all 4 answers
Response from wjsu | Reviewed this property |
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but... More
1
Vote
msmith5531
August 30, 2015|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
1
Vote
Room Tips
"Lovely view overlooks a large landscaped pond."
Gladbaum
Jul. 9, 2018
Read review
"Watch out for airport shuttle working hours, and cost on internal transportation!"
zemanel1962
Jun. 28, 2018
Read review
"every room is good"
samif09
Nov. 28, 2017
Read review
"All of the rooms seem to be quiet"
R4681HBmichaelm
Sep. 4, 2017
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