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Sheraton Suites Chicago Elk Grove

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Sheraton Suites Chicago Elk Grove
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92 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Miami Fl, United States
Reviewed 25 September 2016

I stay here in the past a year ago and now back in Chicago i book again, The one thing i Like about and the most for me is the Staff they go above and beyond ,always based in my experience , room are spacious , internet fast and reliable on top FREE ,i never try the Bar or Restaurant...

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Helpful?
Thank Roberto R
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Roberto R, Thank you for your kind review. We are very thankful of your loyalty and your continued support of the Sheraton Suites Chicago Elk Grove. I am glad that you enjoy the spacious rooms and king bed. I would highly recommend during your next visit that you do take advantage of our restaurant and bar, which we are...

Chicago, Illinois
Reviewed 17 September 2016

I have always enjoyed the suites here. It is a good choice for families. Plenty of extra room for kids. The lounge staff is really wonderful and make it worthwhile to get lounge access. The room service is good and in the cold days I prefer to stay inside the hotel. Not much else is nearby so you have to...

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Helpful?
Thank Freq_Traveler_101
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Freq_Traveler_101, Thank you for taking time to write us a review, we greatly appreciate it. We are pleased that you choose to stay with us and we thank you for your loyalty. I definitely recommend that during your next stay you do take advantage of the complimentary transportation that the hotel provides for our valued guests. We provide scheduled...

Gurgaon, India
Reviewed 9 September 2016 via mobile

I have been visiting this hotel from last 3 years. Location of this hotel is close to my workplace and that's why I prefer it plus this has a very nice location which is close to nature. The staff is very helpful and cooperative. Breakfast has some scope for improvement but overall food quality is also very good. They also...

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Helpful?
Thank y_sharad
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear y_sharad, Thank you for your generous review of the Sheraton Suites Chicago Elk Grove. Thank you for your loyalty and continued support of our hotel. I am glad that you enjoy our park like setting and that you take advantage of our complimentary shuttle. We working on a new menu which will cover breakfast, lunch and dinner. Hopefully we...

Reviewed 29 August 2016 via mobile

Was pleasantly surprised by the suites, they are very accommodating and have a luxurious and modern appeal. The hotel is located in a suburban area away from the airport which is nice because the area is very quiet. The hotel staff at the front desk were very friendly and accommodating.

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Helpful?
Thank Jose T
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Jose T, Thank you for taking time to write us a great review. I am glad that you enjoyed our spacious suites and great staff! Our team always strive to go above and beyond with our valued guests. Our location is great, the hotel is situated in a park like setting with close proximity to Chicago O'Hare International Airport...

Boston, Massachusetts
Reviewed 22 August 2016

It's a suite hotel which means you will get 2 rooms plus a bathroom. The pros: 1. A two room suite was good for our family of four. 2.The front desk and housekeeping staff were friendly and helpful. 3.The fitness room offered ellipticals, treadmills, free weights and adjustable bench. 4. The pool was small but clean and chemically balanced. 5....

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Helpful?
Thank Tronunit
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Tronunit, Thank you for your review and for your feedback. Thank you for sharing observation of the hotel with us. Most of the cons are being addressed as part of the renovation. We have also recently installed fiber coming into the hotel which will address your complimentary wireless internet concerns. I highly recommend that you take advantage of our...

San Antonio
Reviewed 21 August 2016

The reception, bar and restaurant staff at this hotel are very cheerful and friendly, but the hotel needs to be updated and brought into this century. It is located in a business park setting which is not unpleasant but you need a car if this is not just an airport related stay over. Don't expect to use this hotel as...

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Helpful?
Thank Expatcanucks
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Expatcanucks, Thank you for your feedback. As you can see during your stay at the hotel, we are indeed updating the hotel as part of a complete renovations from top to bottom. During your stay, we had already completed the guest room corridors, elevator landings, pre-function area, meeting rooms, outdoor and indoor pool. We are currently in the process...

Milwaukee, Wisconsin
Reviewed 18 August 2016

We stayed at this facility with some friends for one night after a visit to Arlington International Race Park. The hotel is about a 10 minute drive from the Race Park. Our rooms were not ready when we arrived but the front desk offered to hold our luggage. When we arrived, we received two rooms next to each other. Each...

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Helpful?
Thank TahitiZ
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear TahitiZ, Thank you for taking the time to write us a great review and letting other guests know how great our guest room amenities are. Being an all suite hotel, we do have many advantages with the extra living space. I am glad that you took advantage of the Sheraton Club, it is a great value for our valued...

Los Angeles, California
Reviewed 12 August 2016

I've stayed at the Sheraton Suites EGV previously, but it had been a few years. This place deteriorated! The carpets are filled with stains throughout the common areas, the rooms are in desperate need of upgrading, the bathroom fixtures and tile are falling apart, and the housekeeping is less than desirable. The free water bottles that should have been in...

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Helpful?
Thank Traveling_Man_1638
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Traveling_Man_1638, Thank you for your review. I will work the team in addressing your concerns. As you can see from what we have already completed with the renovations, we are doing far more than putting "lipstick on a pig," but rather fixing all of the major concerns and making the hotel as great as it can be. We are...

Seattle, Washington
Reviewed 4 August 2016 via mobile

Very happy with this hotel. Nice location near airport with easy access to Chicago. We had a suite and found it very comfortable. The service at the front desk and room service were wonderful. The outdoor pool is permanently closed and the indoor pool is not so nice. They could really use a spa in the pool area to rest...

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Helpful?
Thank John P
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear John P, Thank you for your review, We did recently renovate the indoor pool and removed the Hot Tub as noted. The outdoor pool is currently being completed and will turn into a large outdoor seating area which can be used year round for guests and for meetings. Again, thank you for your review and we look forward to...

Reviewed 3 August 2016 via mobile

We used SPG points and stayed one night on the second floor. The suite was well appointed and the design and location of the building made for a quiet room. The water pressure in the shower is tremendous. The facility was also very clean. The staff were very kind and accommodating. They made us feel right at home. The breakfast...

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Helpful?
Thank Brian F
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Brian F, Thank you for choosing to stay with us as a valued SPG member! I am glad that you enjoyed the hotel and took advantage of the Club Lounge. The bar is a key area for the lobby renovation. Once complete, the bar will be doubled in size and seating capacity, allowing more guests to enjoy the as...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel provides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. ... more   less 

Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 NW Point Blvd, Elk Grove Village, IL 60007-1019
Region: United States > Illinois > Elk Grove Village
Price Range: $118 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Chicago Elk Grove staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Suites Chicago Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“small lake view could be fine”
 of 5 bubbles ruir792, 18 Oct 2016 | Read review
“Away from the elevator , vending Machine and preferred 6 floor”
 of 5 bubbles 194robertor, 25 Sep 2016 | Read review
“A high floor has pleasant views”
 of 5 bubbles Freq_Traveler_101, 17 Sep 2016 | Read review
“The hotel is far enough away from roads and other noise generating areas that noise is not a problem”
 of 5 bubbles walterb860, 31 Jul 2016 | Read review
“ask for a suite on a floor that has completed the renovations”
  • sitting on the couch looking at tv in the living space
 of 5 bubbles bikerchic650, 5 Jul 2016 | Read review
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