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Courtyard Chicago Elmhurst/Oakbrook Area

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Courtyard Chicago Elmhurst\/Oakbrook Area
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276 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Arlington, TX
Reviewed 4 weeks ago via mobile

I travel about 60 nights a year with about 75% of those in Courtyards. I would rate this property as average when compared to all the Courtyards I've stayed in. The location is a bit odd and hard to access depending on the direction you're coming from. I would recommend asking for a room on the backside of the hotel...

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Helpful?
1Thank metntex
Saint Paul, Minnesota
Reviewed 2 November 2016 via mobile

I just stayed here for 6 days and it was a nice hotel, very quiet and kept very clean. My friend and I were very comfortable here and the front desk staff was very nice and accommodating. It was also very close to restaurants, shopping and highways.

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Helpful?
Thank Mimiwicz
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank for your review of our hotel. We are glad your enjoyed our hotel and the hospitality provided by our crew. Yes, we are very close to major highways and downtown Elmhurst with over 275 merchants, with one of a kind boutique shops and services galore. I hope you come visit us again.

Atlanta, Georgia
Reviewed 2 November 2016

The hotel is in a great location and the staff was amazing to work with. The General Manager was such a pleasure to work with. Hotel cleanliness was amazing, as the employees take pride in their work. Best wishes to you all!

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Helpful?
Thank denisemlawson
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to review our beautiful hotel. It was certainly a pleasure having you with us. We all enjoyed your company and hope you will come visit us soon.

Cary, North Carolina
Reviewed 26 October 2016

The hotel is renovated, so it has the newer lobby style etc, but the old still shines through with poor insulation, no convenient power outlets in the rooms, etc. I'm surprised by the other reviews. This hotel sits right next to the highway (as many Chicago hotels do), but the traffic is very loud in the room. Since the air...

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Helpful?
1Thank SwedeinUSA
San Ramon, California
Reviewed 17 October 2016 via mobile

Stayed here last week. Staff was friendly, room was very clean. My room had double beds and bed #1 was unbelievably uncomfortable.... No padding and bouncy. Couldn't sleep so switched to bed # 2 which was comfortable. Had dinner and breakfast during overnight stay and the meals were fine. I've stayed here several times for 1-4 nights and I'd stay...

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Helpful?
Thank salesgal83
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you taking the time off your busy schedule to review our hotel. We are so very sorry you had to switch beds to get comfortable and have a good night's sleep. We hope this will not keep you away from our hotel. I would also like to thank you for your loyalty to our hotel and certainly appreciate you...

Belton, South Carolina
Reviewed 1 October 2016

This location was ideal as it was close to family as well as our old stomping grounds. It is a great launching pad to get to the southeastern suburbs where other family are located as well as getting into the city of Chicago. We stayed here last year and had a wonderful, comfortable stay and decided to come back. We...

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Helpful?
Thank _scputa
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for staying with us and for taking the time to write a review of our hotel. Our entire staff is well known for going above and beyond to make all our guests feel at home and I am glad you had the opportunity to experience it. You have to without a doubt use our pool, which has been...

Reviewed 29 August 2016 via mobile

Everything here, with the generous customer service up front has made my 4 week stay here amazing. Stephanie, Alijcia and Manuel have gone above and beyond to make my stay easy and comfortable. I would suggest that anyone stay on a personal or a business trip!

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Helpful?
Thank Dillon M
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

We appreciate your feedback on our hotel. We are well known for the outstanding customer services provided by the entire crew at the hotel and are glad that you had the opportunity to experience it during your 4 week stay with us. We have shared your comments with the entire crew, especially Stephanie, Alicia and Manuel. We all want to...

Minnesota
Reviewed 18 August 2016 via mobile

Convenient location by highway. The rooms are clean but outdated. No bathroom fan. The pool is old and had a pool light coming out the water. Need upgrade for sure. Staff was friendly and helpful. Will probably go back if in that area.

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Helpful?
Thank MInnesotatraveler8
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to review our hotel. Please accept our apology for not meeting with your expectations. Our pool and deck were fully renovated in March of this year and I am so sorry about the light in the pool. I hope our staff friendliness and cleanliness, will have you give us another chance to prove ourselves....

Reviewed 26 July 2016 via mobile

We recently stayed at this hotel for our ten year wedding anniversary. Our great service began before we even got to the hotel. We were trying to fly to Chicago during a time when Southwest Airlines had computer glitches and our flight was canceled at 11:30pm the night we were scheduled to arrive. We decided to drive instead and I...

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Helpful?
Thank Rachel H
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to share your experience with us. I do remember you and your husband at check-in. I wish you had mentioned to us, that it was your 10th wedding anniversary. Our entire staff would have celebrated with you. I recollect you telling us about the missed flight and your decision to drive to Chicago. We...

Savannah, Georgia
Reviewed 29 June 2016

employees were very helpful, hotel was very clean, bistro had nice employees & good food. would stay again. only thing that was annoying was getting to the hotel off of route 83 and the choice of restaurants close to the hotel was minimal.

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Helpful?
Thank carla054
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for your review and we are glad you found our food and associates to be nice. Downtown Elmhurst is approximately 2 to 3 miles from the hotel and has lot of good restaurants. Our front desk has a list of the restaurants and will be more than happy to give you directions and make a reservation for you....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the NEWLY renovated Courtyard by Marriott Chicago/Elmhurst/Oakbrook Illinois hotel's guest rooms and suites, indoor pool/whirlpool, gym, 6 meeting rooms, free high speed internet access, full hot American breakfast buffet where kids under 3 eat free. Our hotel is near Elmhurst College and Elmhurst Hospital, and 12 miles from O'Hare Airport; within easy access to highways I-294, I-290, I-355 and I-88, neighbors Villa Park and Addison. ... more   less 

Additional Information about Courtyard Chicago Elmhurst/Oakbrook Area

Address: 370 N Il Route 83, Elmhurst, IL 60126-2111
Region: United States > Illinois > DuPage County > Elmhurst
Price Range: $119 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elmhurst/Oakbrook Area 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Elmhurst/Oakbrook Area Hotel Elmhurst
Courtyard Elmhurst
Elmhurst Marriott
Elmhurst Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Elmhurst/Oakbrook Area staff and other travellers.
4 questions
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Questions? Get answers from Courtyard Chicago Elmhurst/Oakbrook Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very end of the hallway near elevator and ice machine, it was extremely quiet”
 of 5 bubbles denisemlawson, 2 Nov 2016 | Read review
“Choose a room that is NOT facing the highway”
 of 5 bubbles SwedeinUSA, 26 Oct 2016 | Read review
“Don't worry about a good view - there aren't any.”
 of 5 bubbles dheads, 15 Jun 2016 | Read review
“Ask for room on backside of the hotel.”
 of 5 bubbles duanemoore1961, 31 May 2016 | Read review
“Rooms away from the road, and higher up are quieter”
 of 5 bubbles Lbuggs, 31 May 2016 | Read review
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