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SpringHill Suites Chicago Elmhurst/Oakbrook Area

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SpringHill Suites Chicago Elmhurst\/Oakbrook Area
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278 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Reviewed 3 weeks ago

Be careful when plugging in your electronics to re-charge. The light switch by our doorway controlled the desk light and desk outlets. So when turning out the light, we also did not charge our phones. Recalling those "Good old days" of dis-connectivity were not "Good Days." While the scrambled eggs are a staple, the meat over the last 2 days...

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Helpful?
Thank Richard H
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Richard, Looks like you were here during a hockey tournament, we are sorry that you had to deal with kids. Generally on weekends we do also have family with kids staying at the hotel to enjoy our swimming pool. Please do visit us again as hockey season is normally during our slow season. Thank you, Charul Dalal Assistant General...

Moline
Reviewed 3 weeks ago via mobile

I did a priceline name your own price. This hotel was picked for us and it was everything we hoped! Popcorn in the lobby. Great breakfast spread. The front desk was incredibly kind. The room was clean and large. I used the pool, which was heated and wonderful. The only thing missing was a hot tub and a bar.

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Helpful?
Thank Cheryl1112
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Cheryl, Good to hear you got good price out of Priceline for your accommodations and heated pool was a added amenity. We are happy you loved our breakfast and staff members at the desk. Please do visit us again when in town. Sincerely, Charul Dalal Assistant General Manager

Lombard, Illinois
Reviewed 18 December 2016

We had 35 people from out of town visiting for my son's wedding this month. I started working with sales manager Christina then with Amanda Georges. Amanda was very attentive to every detail from food catering to shuttle service. We used the hospitality room for catering and they assigned an individual to oversee all of our needs during that event....

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Helpful?
Thank hobomick1
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Guest, We are really pleased to hear you and all your wedding guest had awesome stay at the hotel. We do appreciate your wonderful comment towards our sales manager Amanda as well as our top of the line front desk staff. We are looking forward to your next big event, please do let us know when. Thank you again,...

Reviewed 5 November 2016

lovely place to stay, guy at front desk i think his name was christian very helpful thou he admits to just moving to the area. the breakfast was wonderful. I will be staying here every time I come into town

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Helpful?
Thank Chrissy C
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Chrissy, We appreciate your wonderful comments regarding our staff members as well as our awesome hotel. Thank you, Charul Dalal Assistant General Manager

Spring Grove, Illinois
Reviewed 2 November 2016

The room was wonderful, the hotel staff was excellent. Breakfast was very good, and they were very attentive to the breakfast bar staying clean. I was more than impressed. I plan on staying here again, and I would recommend this hotel to anyone who needed a place in the area.

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Helpful?
1Thank Marge V
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Marge, Good to hear everything was to your liking, we are looking forward to your next visit. Sincerely, Charul Dalal Assistant General Manager

Toronto, Canada
Reviewed 28 October 2016

First time at this property and found to be very clean, professional and friendly. The breakfast service had a good variety including eggs etc as well as a nice selection of breads and croissants. The check in was quite efficient and room spacious and well appointed with the usual amenities. All was very clean and fresh linens and bathroom was...

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Helpful?
Thank John F
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Guest, I am really happy to hear you had good time at our facility. Just to clear the train stop in Elmhurst downtown is located in a very safe area, and shuttle normally does run until 10pm. Please do join us again when in town. Sincerely, Charul Dalal Assistant General Manager

Altoona, IA
Reviewed 18 October 2016

Okay, so I *want* to like this hotel. My wife was flying out of Chicago O'Hare airport for an overseas flight, so we were looking for a hotel near the airport to stay the night before she needed to fly out. We checked in; the lady at the front desk was friendly and personable. We got to our room; it...

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Helpful?
1Thank TREX22
ElmhurstGM, General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Trexx22, Thank you for taking the time to share your experience with us. All of the mattresses in the entire hotel are brand new as of October 1, 2016 as is the air conditioner unit and electronic thermostat in your guestroom. I understand the firmness of a mattress is such a personal choice. We are mandated by Marriott as...

Lexington, South Carolina
Reviewed 5 October 2016 via mobile

We traveled to Chicago for a family visit and chose this hotel based on the other reviews and its proximity to where we were going. After a long day of travel, we were greeted right away at check-in and were up in our room in no time at all. The hotel has free lollipops at the front desk that the...

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Helpful?
Thank charlieg71
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Charlieg71, We are very happy that our staff made you and your family feel welcome at the hotel. Please do give us another chance to host your family stay. Thank you, Charul Dalal Assistant General Manager

Cincinnati, Ohio
Reviewed 4 October 2016

Overall nice hotel with nice size rooms. Had one of my favorite items, a large water dispenser with fruit infused water. We left early the next day to meet family for breakfast so I can't comment on the included breakfast. I ALWAYS check for bedbugs, and when I did, I found that the bed was clean, but maybe a new...

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Helpful?
Thank Deb W
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Deb W, We really appreciate your comments regarding our hotel, I am glad you did not find anything on or under t he bed. Please do visit us again to enjoy our awesome breakfast. Sincerely, Charul Dalal Assistant General Manager

Reviewed 28 September 2016

This is the cleanest, friendliest hotel I have stayed in over the past few years. The staff are so cheerful from the front desk to the cleaning staff. The hotel room was clean and had very comfortable furnishings. I will definitely stay with them again!

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Helpful?
Thank Deborah S
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review

Dear Deborah, I am glad you found our wonderful hotel for your accommodation needs. Please give us another opportunity to host your stay. Sincerely, Charul Dalal Assistant General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Chicago Elmhurst/Oakbrook Area

Address: 410 W Lake St, Elmhurst, IL 60126-1511 (Formerly SpringHill Suites by Marriott Chicago Elmhurst)
Region: United States > Illinois > DuPage County > Elmhurst
Price Range: $131 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago Elmhurst/Oakbrook Area 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Chicago Elmhurst Hotel Elmhurst
Springhill Suites Elmhurst
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago Elmhurst/Oakbrook Area staff and other travellers.
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Questions? Get answers from SpringHill Suites Chicago Elmhurst/Oakbrook Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor minimizes the opportunity for the hockey club to be in a room above you.”
 of 5 bubbles 295RichardH, 31 Dec 2016 | Read review
“Public park benches are softer than the hotel beds.”
 of 5 bubbles TREX22, 18 Oct 2016 | Read review
“if you have points ask for an upgrade”
 of 5 bubbles Binky04, 24 Sep 2016 | Read review
“Second visit, great rooms both times...”
 of 5 bubbles jillb621, 12 Sep 2016 | Read review
“Stay on a high floor”
 of 5 bubbles LegalEagle0907, 10 Sep 2016 | Read review
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