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Four Points by Sheraton St. Louis - Fairview Heights

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319 Fountains Pkwy, Fairview Heights, IL 62208
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (12)
Room & Suite (16)
Dining (3)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20-07-31 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton St. Louis - Fairview Heights
Updated 20-07-31 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 10 hotels in Fairview Heights
Location
Cleanliness
Service
Value
Shopping, dining, entertainment and more are at your fingertips when you stay at the newly renovated Four Points by Sheraton St. Louis – Fairview Heights. All guest rooms at our hotel in Fairview Heights, Illinois feature contemporary furniture, complimentary High Speed Internet access, and much more. Enjoy room service or breakfast, lunch, and dinner in our Fountains Cafe. Situated off Interstate 64 (Exit 12) and Highway 159, we are convenient to all of St. Louis' finest attractions. St. Clair Square - southern Illinois' largest shopping mall - is just across the highway. Scott Air Force Base is only a few miles away and downtown St. Louis is a mere 10 minutes away. Come and experience why business and leisure travelers alike make Four Points by Sheraton St. Louis – Fairview Heights their first choice when visiting St. Louis
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Restaurant
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
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Location

Full view
46Car recommended
Grade: 46 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
12Reviews5Q+A1Room tip
Traveller rating
  • 7
  • 1
  • 0
  • 0
  • 4
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Popular mentions
Kevin H wrote a review Mar. 2021
1 contribution
Requested adjoining rooms 14 days prior to visit. Upon arrival were told this was not accommodated and the clerk had no interest in providing a solution. Rooms were dirty, floors had not been cleaned properly, bed linens had stains, old washcloth hanging in the shower. This is a poorly run hotel. Do not stay here.
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Date of stay: March 2021
Rooms
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Marietta P wrote a review Nov. 2020
Huntsville, Alabama2640 contributions442 helpful votes
This was a beautiful hotel that has undergone a recent renovation. I had an upgrade to a suite that had lots of space, two huge TVs and plenty of nice furnishings. The room itself was fabulous. However, when I crawled into bed it was instant disappointment. Apparently the remodel did not include replacing the warn out linens. My bottom sheet was so pilled I almost thought it was a flannel that had been washed improperly. It was not flannel and was very scratchy and unpleasant. The top sheet was so thin and threadbare that you could see through it - I have uploaded the pictures that tell the full story. Four Points don’t have free breakfasts unless you have high level status with Marriott. This hotel is currently not offering any breakfast but they have baskets of granola bars for all guests to help themselves and coffee available. So…for all guests things are slightly better than before Covid because you can get something!!
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Date of stay: October 2020
2 Helpful votes
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TIERRA F wrote a review Jul. 2020
8 contributions
+1
My room was filthy upon arrival. There was hair in the bed,shower and toilet and a dirty rag on top of the toilet there was also human feces left on the toilet bowl and a track of weave hair in the night stand. I was not told about the fact that room service was not happening due to covid-19 it was 5:00 pm and I called front desk and found out then I was told it was a letter in my room which it wasn't
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Date of stay: July 2020Trip type: Travelled with family
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Response from Rance Davis, Sales at Four Points by Sheraton St. Louis - Fairview Heights
Responded Jul. 28, 2020
First and foremost, let us apologize to you for your misfortunate experience. There is no excuse that can justify the way you found your room and the lack of information given to you at check-in. Here at the Four Points by Sheraton St. Louis-Fairview Heights, we really pride ourselves on providing a home away from home experience to all of our guests and we sincerely apologize that was not the case with your stay! Please provide us the opportunity to attempt to make this up to you. If you could give us a call and ask for the General Manager or the Director of Sales, we would love to speak with you to address your unsatisfactory stay with us.
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Seasoned Traveler wrote a review May 2020
1 contribution
Very much enjoyed our stay!! Our room was very clean. The bed was very comfortable especially after a long days drive. Your staff was friendly and welcomed us as we came in the door. We will certainly be back again!
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Date of stay: May 2020Trip type: Travelled on business
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Response from Global17758825783, Director of Sales at Four Points by Sheraton St. Louis - Fairview Heights
Responded Jun. 29, 2020
It's so good to hear comments like this about our hotel because that's exactly the vision we had when we think about a satisfied guest. It is our ultimate goal for everyone to feel this same exact way. Thank you for your review and for choosing the Four Points by Sheraton St. Louis-Fairview Heights! We can't wait to see you again!
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traveler wrote a review May 2020
2 contributions
Friendly staff, nice clean rooms. Nice updated rooms will recommend this hotel to anyone traveling to the area! Felt safe and secure. Wifi was fast. Nice selection of tv stations.Keep up the great work.
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Date of stay: May 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Global17758825783, Director of Sales at Four Points by Sheraton St. Louis - Fairview Heights
Responded Jun. 29, 2020
Thank you for your exceptional review! We take pride in providing just this type of service to our guests. It's hard enough to be away from home that we strive to make our hotel as "home-like" as possible to our guests. If there is anything we can do to increase quality of stay, please let us know!
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PRICE RANGE
US$93 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton fairview heights hotel fairview heights, 4 points by sheraton fairview heights, sheraton fairview heights, four points fairview heights, fairview heights sheraton, fairview heights four points
LOCATION
United StatesIllinoisFairview Heights
NUMBER OF ROOMS
119
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Frequently Asked Questions about Four Points by Sheraton St. Louis - Fairview Heights
Which popular attractions are close to Four Points by Sheraton St. Louis - Fairview Heights?
Nearby attractions include Marcus Theatre (0.9 km), St. Clair Square (1.0 km), and St. Clair Antique Mall (0.5 km).
What are some of the property amenities at Four Points by Sheraton St. Louis - Fairview Heights?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton St. Louis - Fairview Heights?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Four Points by Sheraton St. Louis - Fairview Heights?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points by Sheraton St. Louis - Fairview Heights?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton St. Louis - Fairview Heights?
Conveniently located restaurants include Lotawata Creek, Agostino's Restaurant and Bar, and Rio Grande MX Cocina.
Are there opportunities to exercise at Four Points by Sheraton St. Louis - Fairview Heights?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Four Points by Sheraton St. Louis - Fairview Heights?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton St. Louis - Fairview Heights offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points by Sheraton St. Louis - Fairview Heights?
Many travellers enjoy visiting Cahokia Mounds State Historic Site (8.7 km) and Scott Field Heritage Air Park (10.1 km).
Is Four Points by Sheraton St. Louis - Fairview Heights accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.