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Recently stayed here for a few days with friends for a Joyce Meyer conference. How awesome is it to check in & have fresh baked yummy cookies waiting?! Everyone was so nice and accommodating. They even filled my cooler with ice on checkout since we...More
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded October 4, 2017
Thank you for staying with us and for the great review! I will happily share your kind words with the team. We certainly enjoyed hosting the conference attendees & we're especially glad you enjoyed the cookies.
This was a good stop for two nights on our way west. Everyone on the staff were outstanding. Everything very clean. The bar and the breakfast were top notch. Just think some facilities need help.... examples some carpet worn,, TV remotes that would not work...More
Well-maintained hotel. A bit older, but staff clearly takes care of it. Clean rooms and comfortable beds. Surprised to discover no refrigerator and no microwave. Bar and restaurant onsite, and bar was full of guests at my later arrival. Toiletries provided are thoughtful - shower,...More
O stars for management. They had the opportunity to get a good review but they were not willing to help me on a accidental double booking. Now I will never stay at this property again. The property is realistically a 2 star hotel. Needs improvements...More
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded September 20, 2017
Thank you for your candid feedback. I'm disappointed to hear your experience with us was anything less than outstanding. Please feel free to contact me directly if you would like to discuss the booking error. I would like to find a solution to any issues...More
Conveniently located right off of I-64. Very professional staff, fresh cookies at check-in. Lobby bar and restaurant. Room was amazing and incredible sushi right across the parking lot! They have a great pool and gym.
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded August 31, 2017
Thank you for the great feedback. We're happy to hear you enjoyed your stay & hope to see you again soon. Happy travels to you & yours!
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have a look for you though.
Hope this helps!
Nick Andersen | General Manager