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Comfort Suites

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Comfort Suites
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149 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 29 May 2016

Quite little area with good beds and Great suite with a hide-a-bed. Hot breakfast was good with Biscuits & gravy, eggs, etc. 1/2 hour away from the Saint Louis Arch. Near stores and gas. Being renovated.

Thank Cherye O
Reviewed 22 May 2016

This property has the worst customer service I have ever experienced. They had a young girl at the desk on a Friday night who didn't know what she was doing.( I don't fault her, they left her there alone.) Tried to use a coupon and had to go through 6 people. The last one told me to go ahead and...

Thank Elaine C
Sarasota, Florida
Reviewed 8 May 2016

Run, do not walk away from gross, disgusting nasty hotel. Staff knowingly put us on the 3rd floor where they were well aware that they had a bug problem. 3 of our 5 rooms had what they called stinky bugs, gross white bugs crawling all over. Right up to the GM they were very unaccommodating everyone had the brush off...

1Thank Beachgirl4467
Cleveland, Ohio
Reviewed 9 April 2016

This was a great place to stay. Comfortable room, great location and very clean facilities. Pool was clean and warm. Breakfast was busy but they kept everything well stocked. I was impressed with the caliber of guests staying at the hotel. When we arrived there were two high school teams checking in. Great chaperones! We never heard them! We will...

1Thank Brad S
Mountain Home, Arkansas
Reviewed 27 March 2016 via mobile

We called last minute to book a room, Nancy was very helpful and so kind! The hotel is pet friendly, but clean and well maintained. It's set back off the highway, so it feels safe and is quiet. Lots of good restaurants and shopping close. Overall, a great value and a great stay!

1Thank Monica V
Wolf Lake, Illinois
Reviewed 30 January 2016

Our first clue of how this stay was going to go should have been when the lady checking us in didn't know exactly where our room was located. We had the loudest neighbor ever. Constant coughing from them all night. Had to leave the tv on just to drown out the noise. At about 9:00 the next morning housekeeping started...

1Thank Dreusmom
FVHComfortSuites, General Manager at Comfort Suites, responded to this review

Thank you for staying with us. There were staffing changes in the last few months and new employees were still learning the position of all the rooms. Housekeeping staff is trained to knock on each door before entering. With no response they will enter as most of our guests take advantage of the express checkout and do not come to...

Saint Croix Falls, Wisconsin
Reviewed 26 October 2015

We had a very nice stay here. Room was clean and staff was friendly and helpful. Only drawback in my book was that there was no hot tub which I really enjoy after a whole day in the car. But I survived and we had a very pleasant stay.

Thank Wayne D
Champaign, Illinois
Reviewed 11 October 2015 via mobile

We chose this hotel because of proximity to St. Louis, and having stayed at Comfort Suites before felt confident we would have a good stay. We were disappointed. While the bedding and towels were clean, the general state of the room was rather dismaying. Several stains pocked the carpet. Dead or mostly dead insects lined the sill of the window...

2Thank SurferRyan
Villa Ridge, Illinois
Reviewed 6 October 2015

I have stayed at this hotel a number of times. I am always pleased with it. The staff is so friendly. They make you feel like they appreciate you choosing this hotel. I always feel comfortable when I stay here. This time I was in town to attend a funeral and they were able to give me a discount of...

Thank Debra H
Naples, Florida
Reviewed 3 October 2015

The Comfort Suites in Fairview Heights, IL is the most reasonably priced in the area. The hotel is old and could use some updating. The carpet needs to be replaced. Still, I recommend the hotel for those travelling on a tight budget. The bed was clean and comfortable. The breakfast bar is above average. Fresh made waffles are available every...

1Thank Madonna C

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 137 Ludwig Dr, Fairview Heights, IL 62208-1334
Region: United States > Illinois > Fairview Heights
Price Range: $123 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 202 & 204 and they have whirlpool bathtubs!!”
 of 5 bubbles ler7890, 24 Jan 2017 | Read review
“Don't stay here they have a bug problem!”
 of 5 bubbles 83AngelaM83, 10 Oct 2016 | Read review
“I prefer the 2nd floor”
 of 5 bubbles tracie0427, 2 Oct 2016 | Read review
“We enjoyed a whirlpool suite.”
 of 5 bubbles robertrV5449PC, 29 Aug 2016 | Read review
“Don't stay near the pool”
 of 5 bubbles Dreusmom, 30 Jan 2016 | Read review
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