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Fairfield Inn St. Louis Fairview Heights

121 reviews
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Traveller (11)
Room & Suite (12)
Pool & Beach (2)
Overview
  • Excellent23%
  • Very good30%
  • Average19%
  • Poor18%
  • Terrible10%
Travellers talk about
“planet fitness”(4 reviews)
“room was clean”(10 reviews)
“indoor pool”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
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1 room, 2 adults, 0 children
Standard Room
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Reviews (121)Write a Review
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1 - 5 of 121 reviews
Reviewed 8 January 2018

This place does not deserve the Marriott name. The carpet in my room was actually torn. The hallway carpet was filthy and stained. There was no microwave and when I asked - she said not all rooms have one but she would bring me one,...More

Thank Becker1
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 9 January 2018

Becker1, I am sorry to hear you did not enjoy your stay with us. My team strives to provide great customer service to all of our guests. I will share your feedback with my team so we can improve moving forward. Sincerely, General Manager

Reviewed 1 January 2018 via mobile

Take a pass on this one. Be very surprised if this place is able to keep the Marriott name on the door much longer. In dire need of renovation. My hunch is there’s an ownership group that’s not willing to spend the money needed to...More

Thank Bilgewax
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 2 January 2018

Dear Bilgewax, I am sorry to hear you did not enjoy your stay with us. We are conveniently located off the highway, so I do understand your concerns. I really do appreciate the great comments about my team though. They enjoy trying to take care...More

Reviewed 18 December 2017 via mobile

We stayed here this past weekend. I have never wanted to shower so badly after staying in a hotel. The floors were sticky, the carpet was torn and stained, and the paint on the wall was chipped. The couch had a huge unidentifiable stain on...More

Thank Julia_Gulia90
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 20 December 2017

Dear Julia, Thank you for taking the time to share your feedback about your recent stay. I am sorry to hear that your stay did not go well. I will share this feedback with my team to ensure we improve moving forward. Sincerely, General Manager

Reviewed 18 December 2017

Our family was traveling across country from New England to Colorado and with a Four Year old. We like to stay at Marriott's as they are mostly consistent and safe and if you have points they can be used. When traveling like this we normally...More

Thank Brian-Douglas S
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 19 December 2017

Dear bds, I am very sorry to hear that you did not enjoy your stay. I already have my team looking into the issues you had during your time with us. We take pride in our guests having a great experience but we obviously came...More

Reviewed 8 November 2017

Had a short weekend trip to St. Louis, and had to stay in Fairview Heights. The hotel is conveniently located just off the interstate, close to several restaurants ,shopping malls etc. The staff was friendly, the room reasonably clean but ...basic. The kids loved the...More

Thank pae_cyberdude
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 9 November 2017

Thank you for your feedback about your stay with us. I am glad to hear you enjoyed your stay with us. We pride ourselves with providing great service to all of our guests. I am glad you enjoyed our team. We have fun at work,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$90 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (12)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Don't rely on pictures. Call the hotels you book to ask when the renovated last"
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"As far away from freeway as possible"
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"rooms on north side are quieter. some noise from above so advice top floor."
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"top floor always the best."
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