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Fairfield Inn St. Louis Fairview Heights

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Traveller (11)
Room & Suite (12)
Pool & Beach (2)
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Overview
  • Excellent22%
  • Very good30%
  • Average18%
  • Poor18%
  • Terrible12%
Travellers talk about
“room was clean”(11 reviews)
“planet fitness”(4 reviews)
“indoor pool”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)
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11 - 15 of 125 reviews
Reviewed 21 August 2017 via mobile

Do not stay here. I was in 2 rooms. First was so musty smelling and damp it was like sleeping in a room that was flooded and not cleaned. Had to change. Second room was better but not much. Carpet coming up everywhere. My room...More

1  Thank ND234
Management response:Responded 23 August 2017

Dear ND234, Thank you for taking time to give us feedback on your recent visit with us. I am sorry to hear you did not enjoy your stay. Here at the Fairfield Inn strive to make every guests stay a memorable and pleasant one. Please...More

Reviewed 8 August 2017 via mobile

Marriott needs to take their name off this place. I spend about 60 nights/year on the road. The hallway carpet was so loose and wavy I could hardly get my suitcase rolled to the room. The room carpet was the same way. Did they have...More

Thank DANA S
Management response:Responded 10 August 2017

Dear Dana, Thank you for taking the time to leave feedback with your recent stay. I am truly sorry to hear that you did not enjoy your stay with us. We strive to make every stay an enjoyable experience for all of our guests. I...More

Reviewed 5 August 2017

Easy access from I-64 on the Illinois side of St. Louis. Like others have said, great staff but it ends here. Seriously in need of renovations and updates, from hallway carpeting, elevator, sleeping room bathrooms and heating/air. Complimentary continental breakfast. Several restaurants in the area....More

1  Thank ThreeRivers75
Management response:Responded 7 August 2017

Dear ThreeRivers75, Thank you for taking time to give us feedback on your recent visit with us. Here at the Fairfield Inn strive to make every guests stay a memorable and pleasant one. Please accept my apologies for not delivering what our loyal Marriott guests...More

Reviewed 2 August 2017

I don't know where Marriott continues to find their staff but everyone at this hotel are great. From the greeting at check in to breakfast in the morning there was always a welcoming smile. Well done Marriott. Sadly this is where it ended. This hotel...More

1  Thank Jim W
Response from stupidbird2016, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 5 August 2017

Dear Jim W. Thank you so much for the kind word about the team here at the Fairfield Inn Fairview Heights. We strive to make every guests stay a memorable experience. I also wan to thank you for taking time to give us feedback on...More

Reviewed 12 June 2017 via mobile

This is one of the few times that a Fairfield Inn was such a disappointing experience. When we first entered, it took a good ten minutes for someone to greet us and check us in. She was having a difficult time finding an available room,...More

Thank Lain G
Management response:Responded 13 June 2017

Dear Lain G, Thank you for taking time to give us feedback on your recent stay with us. I'm so sorry that your stay was not the great experience that we strive for here at the Fairfield by Marriott. We pride ourselves on clean rooms...More

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Best Value Properties in Fairview Heights, IL
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$98 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (12)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"go stay somewhere else if you want a good room!"
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"Don't rely on pictures. Call the hotels you book to ask when the renovated last"
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"As far away from freeway as possible"
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"rooms on north side are quieter. some noise from above so advice top floor."
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