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BEST WESTERN PLUS O'Hare International South Hotel

Booking.comUS$81*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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203 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Reno
Reviewed 14 September 2016

The hotel was only partially full yet they put us in a room right next to the busy street which was noisy all night. There was food in the refrigerator left over from a previous guest, there was paper scraps on the floor of the room, the toilet ran all of the time and the internet was not working most...

Review collected in partnership with Best Western
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Helpful?
Thank Carol B
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Carol B Thank you very much for your candid feedback. Your comments enable us to take action and make sure similar issues can be avoided in the future. I apologize for failing to secure a quiet room away from the street for your stay. We will address the WIFI issue with our provider and make any necessary changes that...

Reviewed 27 August 2016

We were here for a family member's funeral. Everyone was nice enough. The hotel wasn't bad, but on the lowere end compared to other Best Western Plusses that we have experienced. Staff was warm, but did not follow through with the rate we were promised on the phone. Food was average and hotel was clean, but hallways had an odor....

Review collected in partnership with Best Western
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Helpful?
Thank 323robyns
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear 323robyns Thank you for your review. We appreciate you taking the time to let us know about your experience at our hotel. I apologize if you were promised one price over the phone, but did not receive that rate when you arrived. Communication between the staff members is very important to us and we continue to work on improving....

Ellsworth, Maine
Reviewed 23 August 2016

The street noise was terrible. Windows old. Shuttle service not clearly spelled out. Long wait at airport. Other guests noisy and tried to get into my room. Shuttle driver tried to help me out by stopping for some food at a drive through and got yelled at by the night manager. There was no food at or near the hotel....

Review collected in partnership with Best Western
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Helpful?
Thank rgreenem
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Rgreenem Thank you for your review on TripAdvisor. I appreciate you taking the time to let us know about your experience. I am deeply saddened by the fact that you did not enjoy your stay at our hotel. Our goal is always to provide a great stay for our guests and that we failed you in that regards is...

Honolulu, Hawaii
Reviewed 31 July 2016

Stayed overnight for a flight the next day. The room was clean with wifi, microwave and a good breakfast. There were two fast food places within walking distance. The staff was friendly and accommodating.

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Helpful?
Thank Hontower
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Hontower, Thank you for your review. I cannot tell you how much we appreciate you taking the time to give our hotel such positive feedback. Your review is a highlight of what we want all our guest to mention in reviews. Our clean guestrooms, the working internet service and the hot breakfast buffet, we are extremely happy about the...

United States
Reviewed 31 July 2016

I spent two nights at Best Western O'Hare International South Hotel in Franklin Park, IL. I was in Chicago for an annual business trip and this hotel provided several amenities at a great price per night. The establishment is clean and well kept, especially the rooms. The staff was friendly and helpful. I would definitely recommend this hotel to a...

Review collected in partnership with Best Western
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Helpful?
Thank Mascil B
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Mascil B. Thank you for the 5 star review and feedback on what you enjoyed about your last visit to the Franklin Park – Best Western Plus. Your review mentioned that you were traveling on business, so we hope that your travels return you to Franklin Park in the near future. When they do, we would love to have...

Milwaukee, Wisconsin
Reviewed 30 July 2016

Due to an early flight from O'Hare to Miami and not wanting to wake up in the middle of the night to take a shuttle I began to search for reasonably priced hotel nearby with shuttle service. I have used Best Western many time over the years as my son played ice hockey and was on a travel team. Additionally...

Review collected in partnership with Best Western
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Helpful?
Thank ContessaGiovanna
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Contessa Giovanna, Thank you for your positive feedback. I am so pleased to hear that you enjoyed your stay at our hotel. I would like to thank you for taking the time to make us aware of your delightful experience during your recent stay. We know you have many choices when it comes to lodging in the Franklin Park...

Reviewed 30 July 2016

CONTINENTAL BREAKFAST WAS AMAZING!!! The internet was super fast, The rooms are nicely decorated and beds are very comfortable. I was very impressed with all the amenities of the room , everything worked perfect. I loved the fact that there was a fresh coffee all day long in the lobby and fresh iced water. I would definitely recommed this hotel...

Review collected in partnership with Best Western
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Helpful?
Thank JOANNA K
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear JOANNA K, Thank you for your positive comments. We appreciate you taking the time to write such a thoughtful and kind review. We are always pleased to receive praise and acknowledgment of such a positive nature especially regarding the guest rooms, the amenities and our staff. On behalf of the entire team, we would like to say thank you...

Kennewick
Reviewed 22 July 2016

This hotel is very reasonable for the Chicago O'Hare area. We booked it because of the 24/7 airport shuttle. What we did not realize, if you just want a shuttle to the airport to catch the train downtown it will cost you $10. It is only free if you are going to or from the airport to catch a plane...

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Helpful?
Thank harv2u
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

harv2u Thank you for your review. We appreciate all comments as this is the only way we can truly improve. As we do only provide complimentary shuttle service to and from the airport, we are in close proximity of several train stations that will take you right into the downtown Chicago area. I greatly appreciate your compliments about our staff;...

Lemon Grove, California
Reviewed 20 July 2016

I stayed here at this hotel earlier and I immensely enjoyed myself and the staff there was very sweet to me even at checkout. The shuttle was great and timely and the gentleman was very patient and accommodating. Then theres the breakfast that they serve, it was very tasty and delicious especially the items from White Castle. When I come...

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Helpful?
Thank Bonita R R
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Bonita R R Thank you for writing about your stay with us here at the Best Western – Franklin Park. We were thrilled to read such awesome feedback regarding our hotel and staff. It is always exciting to read that a guest found the staff to be patient and accommodating. Kind words such as yours mean so much to our...

Wake Forest, North Carolina
Reviewed 20 July 2016

I am appreciated for the service when I stayed at this hotel. At night, I slept very well. The breakfast is also very good. There are many items to choose. I like this hotel and I also like this service. Next time, I will stay at this hotel again.

Review collected in partnership with Best Western
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Helpful?
Thank bob498
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

bob498 Thank you very much for your positive feedback. We are extremely happy that you choose the Best Western Plus - O'Hare International South Hotel, Franklin Park, Illinois, for your lodging needs. We hope you will consider staying at our hotel again and planning your next visit with us soon. Once again, thank you for your thoughtful comments. We look...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The pet-friendly BEST WESTERN PLUS O'Hare International South Hotel in Franklin Park, Illinois is just few minutes away from O'Hare International Airport. Our O'Hare Airport hotel provides O'Hare Airport shuttle service to and from the airport 24 hours a day, seven days a week. Our hotel is situated about four miles from the Donald E. Stephen Convention Center, Rosemont Theatre and Allstate Arena. Attend a business conference, hear a Broadway musical performance or cheer the hockey team at a game near our hotel. Experience Chicago's renowned shopping at the nearby Fashion Outlets of Chicago, or make a wager at nearby Rivers Casino in Des Plaines. Explore the Windy City during your stay and make the short drive or train ride to well-known things to do in Chicago such as Rosemont Walk, The Magnificent Mile(R), Navy Pier and Wrigley Field. Start your work or sightseeing day right with our complimentary hot breakfast at our community table or a table for two, both featuring comfortable seating. Ask our knowledgeable team members for restaurant recommendations and transportation options. Each of our comfortable king or queen size bedrooms is equipped with free Wi-Fi, desk or activity table and flat screen HDTV. Consider an upgraded room with mini-refrigerator and microwave oven. Enjoy the comforts of home and friendly service at the BEST WESTERN PLUS O'Hare International South Hotel, offering a convenient location and access to downtown Chicago via the Chicago Transit Authority (CTA). ... more   less 

Additional Information about BEST WESTERN PLUS O'Hare International South Hotel

Address: 3001 N Mannheim Rd, Franklin Park, IL 60131 (Formerly Comfort Inn O'Hare South)
Region: United States > Illinois > Franklin Park
Price Range: $123 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS O'Hare International South Hotel 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Inn o`Hare South Hotel Franklin Park
Comfort Inn Franklin Park
Franklin Park Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS O'Hare International South Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS O'Hare International South Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like ground floor since leaving very early am”
680lindaleel, 9 Nov 2016 | Read review
“Possibly ask for a room away from road.”
kasey305, 5 Nov 2016 | Read review
“Rooms facing away from the street are more quiet. The Wifi is poor on the the 2nd floor.”
110nikkem, 24 Sep 2016 | Read review
“Motel 6 would be an upgrade”
Delakid, 19 Sep 2016 | Read review
“Ask for a room that does not face the busy road.”
Hontower, 31 Jul 2016 | Read review
5 of 5
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US$81* /night
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Prices are for 1 room, 2 adults
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