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All reviewsdecent restaurantthe pool looked nicewheaton collegefront desk staffan older hotelvery nice hotelfour nightsbusiness triproom was clean and comfortablecoffee makerlobbychicagoihglombardrooseveltfurnishingsevent
Stayed two nights for business. The room's were modern updated and comfortable. I ate at their restaurant and everyone was helpful and friendly. The food was very good I was glad I decided to stay in for dinner. The exterior of the hotel is aging...More
My daughter and I stayed here Tuesday July 19th. I booked this over the Marriott because they had two queen size beds available (for $ 60 more a night ) and my daughter was taking a test nearby and I wanted her to get a...More
Management response:Responded August 1, 2016
Thank you for your review and I understand your disappointment. I do apologize for the incident. Safety and security for our guests is the most important aspect here a the hotel and we take it very seriously. I have spoke to all of our...More
This hotel is phenomenal & the staff are amazing. The interior designers as well as the landscapers deserve raises. The flowers outside are gorgeous. Management is super accommodating & will print maps to help. PETS allowed. Have a hotel taxi M-F. FREE WIFI & rewards...More
It does tell the Crowne Plaza's typical modern exterior and lobby area, but the hallway and rooms reflect it is a lower class property under IHG chain. I booked 2 rooms and both looked old and worn out. Compare to Crowne Plaza in Asia, this...More
1 Thank TheSusilos
Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded July 26, 2016
Thank you so much for taking the time to leave us your feedback. I am sorry if our hotel fell below your expectations. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely...More
the hotel is ok. the room are in te range of expectation for a Crowne plaza. Moreover they do have a nice and large swimming pool, opened at 7am, and a small fitness center.
personnal was nice and i had a diner in the hotel...More