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Crowne Plaza Lombard Downers Grove

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Traveller (51)
Room & Suite (58)
Dining (4)
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Overview
  • Excellent50%
  • Very good32%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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131
88
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18
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All reviewsdecent restaurantthe pool looked nicewheaton collegefront desk staffan older hotelvery nice hotelfour nightsbusiness triproom was clean and comfortablecoffee makerlobbychicagoihglombardrooseveltfurnishingsevent
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31 - 35 of 274 reviews
Reviewed July 25, 2016

Stayed two nights for business. The room's were modern updated and comfortable. I ate at their restaurant and everyone was helpful and friendly. The food was very good I was glad I decided to stay in for dinner. The exterior of the hotel is aging...More

Thank Stephanie R
Reviewed July 22, 2016

My daughter and I stayed here Tuesday July 19th. I booked this over the Marriott because they had two queen size beds available (for $ 60 more a night ) and my daughter was taking a test nearby and I wanted her to get a...More

Thank mamap52
Management response:Responded August 1, 2016

mamap52, Thank you for your review and I understand your disappointment. I do apologize for the incident. Safety and security for our guests is the most important aspect here a the hotel and we take it very seriously. I have spoke to all of our...More

Reviewed July 18, 2016

This hotel is phenomenal & the staff are amazing. The interior designers as well as the landscapers deserve raises. The flowers outside are gorgeous. Management is super accommodating & will print maps to help. PETS allowed. Have a hotel taxi M-F. FREE WIFI & rewards...More

Thank Jennifer-Kristo... W
Reviewed July 10, 2016

It does tell the Crowne Plaza's typical modern exterior and lobby area, but the hallway and rooms reflect it is a lower class property under IHG chain. I booked 2 rooms and both looked old and worn out. Compare to Crowne Plaza in Asia, this...More

1  Thank TheSusilos
Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded July 26, 2016

Dear TheSusilos, Thank you so much for taking the time to leave us your feedback. I am sorry if our hotel fell below your expectations. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely...More

Reviewed June 26, 2016

the hotel is ok. the room are in te range of expectation for a Crowne plaza. Moreover they do have a nice and large swimming pool, opened at 7am, and a small fitness center. personnal was nice and i had a diner in the hotel...More

Thank Vincent84110
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (51)
Room & Suite (58)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Questions & Answers
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Joyce F
March 3, 2015|
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Response from LOUSDAD | Property representative |
On the sides of the property are fine
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Room Tips
"Poor Internet"
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"Get one close to the wireless ..."
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"Don't expect luxury in a standard room"
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"Ask for higher level rooms, do not stay on first floor. Make sure you get a room that never had any smokers..."
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