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Country Inn & Suites By Carlson, Gurnee

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274 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Gurnee
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Showing 273: English reviews
Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2016

Some positive notes- the location is great. You are close to the amusement park and many great restaurants. As well, the front desk attendant was very friendly and our room was ready on time. Nice and clean rooms and facility. Breakfast had plenty of choices. Negatives- our room door was open. I believe the door was heavy so if you... More 

Helpful?
Thank mendoza29
NW Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2016 via mobile

This is an older hotel that is in need of updating and repairs. The pool area is very small with poor ventilation. Our room was dated and questionably clean. We often stay at Country Inn and Suites and this one was definitely one that we will not be returning to.

Helpful?
Thank nwilslp
Jacksonville, Florida
Level Contributor
172 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 13 July 2016 via mobile

Nice hotel if you want to be close to the park or Gurnee Mills. If you are just passing through for an overnight, I'd suggest going further north. The hotel is very nice. Currently going through some renovations. We had a suite with a foldout couch for the teens. It was a bit crowded and the bathroom is pretty small.... More 

Helpful?
Thank KCallahan47
Indianapolis, Indiana
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 July 2016 via mobile

This hotel is exactly what one should expect from a Country Inn & Suites; nothing more, nothing less. Beds are obviously recently updated and firm, pillows are very soft, which was great for my wife but not to my liking. Our room was the perfect size for all five of us, with a King bed and a full pull-out sleeper... More 

Helpful?
Thank BeachDad23
Galesburg
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 July 2016 via mobile

This hotel is not consistent with the quality of Country Inn and Suites. The breakfast was subpar, rooms need updated badly. Bed was lumpy! Glad we only stayed 1 night! Too pricy for what you get! The only reason to stay here again is if I HAD TO HAVE THE LOCATION TO BE NEAR SIX FLAGS!

Helpful?
Thank 926rods
Sunem C, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

I appreciate you taking the time to write this review. We have just started updating the rooms, but still have many things to update including the beds and bathrooms. Unfortunately the majority if these updates won't happen until late fall. I hope you will give us another chance once the rooms have been completely updated. More 

Chicago
1 review
Reviewed 30 June 2016 via mobile

Sooooo I've stayed here 8 times total including this visit. Last time I guess. We stayed in room 310. The toilet wasn't working when we first checked in. Like it wouldn't flush down toilet paper. Called maintenance. They plunged the toilet. Got it working. I used the bathroom. Tried to flush toilet paper. Didn't work. They gave me a plunger.... More 

Helpful?
Thank ChloeChicago
Sunem C, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Dear ChloeChicago, I sincerely apologize for the issues during you last stay. I certainly don't want anyone to have to use the public restrooms while staying here. We did try to reach you the next day to move you to a King Suite room, but wasn't able to get in touch with you. I would like to award you with... More 

Plainfield, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2016

We like the location of this hotel. We stay here to be closer to Great America. We have stayed here many times previous. It seems to be getting tired. In their defense, they are renovating, which, hopefully means new sleeper sofas, paint, any pictures on the walls would warm the rooms up a bit. Update bathrooms and paint. Fix internet... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank WendyKessler
Sunem C, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. Yes, we are definitely renovating our hotel and hopefully we can meet your expectations once we are completely renovated. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Bourbonnais
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2016

This hotel is clean and comfortable with easy access to multiple sites of interest. It s situated right near the entrance to Great America. The staff is friendly and very helpful. There is easy access to the Interstate

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank rhodstr3
Sunem C, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Dear valued guest, thank you for taking the time to review your stay with us. We are so happy to read you enjoyed your stay with us. Please visit us next time you are in the are. Thank you. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Be near the top attractions and businesses of Lake County when you book your stay at the Country Inn & Suites Gurnee. Our hotel's location opposite Six Flags Great America means fun for everyone, and we're also just one block from I-94 so you can easily travel between Milwaukee and Chicago. Our hotel is within a few miles of Gurnee Mills Mall, Waukegan Sports Park and Field House, Waukegan Regional Airport, Great Lakes Naval Base, Lake Michigan and corporations in the area such as WMS, Medline, NyproMold, Sterigenics, Domino Amjet and Watson Pharma. During your stay at our Gurnee hotel, you'll enjoy comfortable accommodations and convenient services, including free Wi-Fi access, the complimentary Be Our Guest breakfast and business services. Book your stay online at the Country Inn & Suites, and discover what sets us apart from other hotels in Gurnee, Illinois. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Gurnee

Address: 5420 Grand Avenue, Gurnee, IL 60031
Region: United States > Illinois > Lake County > Gurnee
Price Range: $116 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Gurnee 2.5*
Number of rooms: 68
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Also Known As:
Country Inn & Suites By Carlson, Gurnee Hotel Gurnee
Country Inn And Suites By Carlson, Gurnee
Country Inn Gurnee
Gurnee Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Gurnee staff and other travellers.
1 question
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Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the back so you can check out a beautiful Wisconsin rural view.”
 of 5 bubbles islandgirlWisconsin, 29 Oct 2016 | Read review
“no complaints”
 of 5 bubbles cpsantos07, 7 Aug 2016 | Read review
“Doesn't seem to matter. It's on a busy street but we didn't hear any noise, and we were right near the front/street.”
 of 5 bubbles KatrinaOlson, 19 Oct 2015 | Read review
“Suits (we stayed in one) have extra sofa bed and conveniently equipped with a small refrigerator and a microwave.”
 of 5 bubbles 54chadar, 21 Sep 2015 | Read review
“If you have a wheel chair, call to ask if they have installed automatic doors. Double check you can get a handicap accessible room.”
 of 5 bubbles 652alexisr, 12 Aug 2015 | Read review
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