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Extended Stay America - Chicago - Gurnee

Booking.comUS$76*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Extended Stay America - Chicago - Gurnee
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87 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Reviewed 1 week ago via mobile

High quality staff and service provided. During our stay they have made my entire family (including our four legged child) feel comfy, cozy, and at home. Room is clean, staff is friendly and helpful, everyone we have encountered here has gone above and beyond what i'm sure their regular job duties normally include. Plus, the location itself is close to...

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Helpful?
Thank Christine F
00esa, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Christine, it was our pleasure having you as our guest at Extended Stay America - Chicago – Gurnee. We appreciate you mentioning the excellent service provided by our well-trained staff and our location being perfect for your needs. We hope to welcome you, your family and your furry friend back again soon. Sincerely, General Manager

Chicago, Illinois
Reviewed 4 weeks ago

Don't hesitate to book here. Great to have a small kitchen area and two burner electric range. Equipped with average size microwave and full size refrigerator. Had an eating table with chairs and a recliner too.

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Helpful?
Thank cubfan4evercubfan
Britton, South Dakota
Reviewed 5 March 2017

Great place to stay short or long term. Staff are extremely and made us feel at home. Great location with many places to shop and eat nearby. It is well maintained and quiet. Would have been nice to have an oven and more channels on the TV.

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Helpful?
Thank jeffseverson
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Your feedback is important. Thank you for sharing. I am pleased to read our staff did such an amazing job accommodating you during your stay. They will be informed on the excellent job they are doing assisting guests. It is also pleasing to know our location was beneficial. Once more, thank you for posting your review. We look forward to...

Chicago, Illinois
Reviewed 22 February 2017

To quote the Manager of a nearby Extended Stay, the one in Gurnee is a "transient hotel." That doesn't make it bad per se, but its not a business hotel. It's a hotel for people in between apartments or people who are saving up for a months rent. That isn't bad at all, but it should impact what you pay....

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Helpful?
Thank Barrovian70
Milwaukee, Wisconsin
Reviewed 20 February 2017

It is a clean property, including the room. Could use a fair amount of updating including internet speed. Staff friendly. Works for a business stay near cracker barrel, olive garden in walking distance. my first time stay in this chain. Basically a clean and quiet place to lay your head for a night or two.

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Helpful?
Thank jecompu
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you for taking the time to share your experience. I am glad that you were pleased with the cleanliness of your room and the quality of your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 19 February 2017 via mobile

The room was nice. Nice kitchen, big fridge. There was a nice table set right near the kitchen so it felt like a nice small studio. Bed was comfy. Downfall; we tried to cook in the kitchen but, the fan was not strong enough and our room ended up being smoky from cooking steak. I had to crack the windows...

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Helpful?
Thank MSL1992
Freedom, Wisconsin, United States
Reviewed 5 February 2017

Stayed at this hotel for 1 night. Would not want to stay another night. The room was not as clean as most as the rest of the facility. The free breakfast is a grab and go meal. There are other hotels in this area a lot nicer than this property

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Thank Mindy S
Reviewed 3 February 2017

Amazing friendly professional staff that makes you feel like family! The hotel is extremely clean and cozy. Kathy has a wonderful staff that are always ready to help! Please please please give this a try, I promise you will not regret it!

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Thank Nakeya P
Stow, Ohio
Reviewed 2 February 2017

I have been staying here regularly for some time. The facilities are well maintained, as should be expected. They best part is the staff. Kathy the MGR and the rest of the staff, Lynn Kalie, Dave and many others are exceptional. Ask for support and they will go out of their way to help. Lynn sets my wake-up call almost...

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Helpful?
1Thank hanshaas2017
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

The team and I appreciate you remarks. It is great to see our staff made a positive impression through excellent customer service. They will be informed on the excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Atlanta, Georgia
Reviewed 18 January 2017

As always, my "Home away from Home" Extended Stay Gurnee. Always welcoming and friendly. Exceptional front desk staff. Kathy (Hotel Manager) is the BEST. Housekeeping is very fun and very friendly. Dave the maintenance guy is great!!! (Any issues, they are right on top of it) Dull moment? Never! Never stayed at a hotel where the staff went out of...

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Helpful?
Thank HappyTraveler2255
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. Your positive comments regarding the excellent customer service our staff provided are much appreciated. They will be informed on the great job. Overall, it pleasing to read you enjoyed your stay at our hotel. Once more, thank you for posting your review. We...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located less than a mile away from Six Flags Great America! ... more   less 

Additional Information about Extended Stay America - Chicago - Gurnee

Address: 5724 Northridge Dr, Gurnee, IL 60031-4911
Region: United States > Illinois > Lake County > Gurnee
Price Range: $101 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Gurnee 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Gurnee
Gurnee Extended Stay
Extended Stay America Gurnee
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago - Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful as the hotel is not cleaned frequently.”
Barrovian70, 22 Feb 2017 | Read review
“Good stay for a passing traveler”
jecompu, 20 Feb 2017 | Read review
“I personally like a room near the coffee station, but others may prefer a room away from this.”
hanshaas2017, 2 Feb 2017 | Read review
“Always ask for the top floor.”
irishsakura, 7 Nov 2016 | Read review
“very budget”
134angies, 17 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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