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Comfort Inn Gurnee

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#2 of 11 Hotels in Gurnee
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1 room 2 adults 0 children
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Comfort Inn Gurnee
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205 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Mt. Calvary, WI
Reviewed 21 August 2016

We were pleasantly surprised with our recent stay at Comfort Inn. The location is excellent, directly across the street from the Gurnee Mills mall, right next door is Steak N Shake, and Great America is a 5-10 minute drive away. The gentleman at the check-in desk was very friendly and helpful. The room itself was adequate, reasonably sized, and clean....

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Helpful?
1Thank Linda_in_Wisconsin
jay p, Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation that can be improved to ensure that guests like you are treated with a perfect stay. On behalf of our staff, I would like to...

Wisconsin Rapids, Wisconsin
Reviewed 14 August 2016 via mobile

The hotel is average. The staff was friendly and helpful and the breakfast really good. The road the hotel is on will take you to the back entrance to Six Flags Great America. There was very little traffic on a Thursday morning and evening. The only complaint was the noise from the family above us. Stomping and walking loudly. Luckily...

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Helpful?
Thank Alan G
jay p, Front Office Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Please accept our most sincere apologies regarding the noise above your room. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of...

Chicago, Illinois
Reviewed 10 August 2016

Very close to Great America, across the street from Gurnee Mills Shopping center, surrounded by several restaurants that are in walking distance. We went to Great America the evening that we arrived. It is only about 5 minutes from the Hotel. We went back to the park the next day because we have season passes.

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Thank papi257
jay p, General Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your day to complete our online survey in regards to your recent stay. On behalf of our staff, I would like to thank you for your positive review of our hotel. Reading surveys like this reminds us that we are delivering on our promise to provide our guests with exemplary service. Thank you...

Tinley Park, Illinois
Reviewed 8 August 2016

We were heading to the Bristol Renaissance Fair in Kenosha WI had decided to stay at the Comfort Inn afterward and go to Gurnee Mills Mall the next day for some school shopping. The hotel was very clean although the rooms were on the small side. The room had a refrigerator and microwave which was very nice. We used the...

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Helpful?
Thank Karen T
jay p, Director of Sales at Comfort Inn Gurnee, responded to this review

Thank you for completing our online survey in regards to your recent stay. On behalf of our staff, I would like to thank you for your positive review of our hotel. We very much appreciate your business. Thank you again, and we very much look forward to your next visit!

Clearwater, Florida
Reviewed 16 July 2016

This was our first time we stayed at this motel. The beds were comfy, breakfast was average, the waffle mix would get stuck or plugged up, because it was cold, so we would have to get staff to help. The breakfast area was quiet cold. The staff was pleasant. Elevator inspection expired in 2015. The first night of our stay...

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Thank petite3
jay p, Manager at Comfort Inn Gurnee, responded to this review

Thank you for completing our online survey in regards to your recent stay. On behalf of our staff, I would like to apologize for the inconveniences you experienced during your stay. The elevator has passed its most recent examination, and we are currently awaiting a new certificate from the village of Gurnee. Thank you again for your time, and we...

Reviewed 14 July 2016 via mobile

We stayed here 2 nights during a visit to Six Flags Great America. The hotel was clean. The kids had fun swimming in the pool. The hours for the pool were great. The staff was all friendly and helpful! We will definitely stay here again!

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Helpful?
Thank Jackie C
jay p, Manager at Comfort Inn Gurnee, responded to this review

Thank you for completing our online survey in regards to your recent stay. On behalf of our staff, I would like to thank you for your positive review of our hotel. Surveys like this remind us that we are delivering on our promise to provide our guests with exemplary service. Thank you again, and we very much look forward to...

Reviewed 8 July 2016

We were planning a trip across the US and booked a stay at Gurnee. Out of the blue, a friend offered us an RV to use. Crazy right? So I went back and canceled a whole slew of stays at Comfort Inns from MD to SD to CO to MD. Somehow I missed my reservation at Gurnee or a computer...

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Thank Thomas B
jay p, Manager at Comfort Inn Gurnee, responded to this review

Hello, Thank you for contacting us in regards to your reservation. We understand that these accidents/glitches can occur occasionally, and we are happy to accommodate for any guest like yourself who may have a change in plans and can't make it to our facility. We also very much appreciate your kind words about our staff and manager. Thank you again,...

Reviewed 1 July 2016

I wanted something centrally located that was clean and safe, and this hotel did not disappoint. The hotel was only a few minutes from Great America and right across the street from the Gurnee Mills Mall, making the location perfect. Our room was clean, the continental breakfast was good (waffle makers, fresh fruit, yogurt, hard-boiled eggs, juice, bacon, poached eggs,...

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Helpful?
1Thank Jo R
jay p, Front Office Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. If you could please contact us so we can further talk about your overall score, it would be greatly appreciated. Your feedback is very important to us and we can assure you that we will use this information to do everything possible...

Milwaukee, Wisconsin
Reviewed 27 June 2016 via mobile

Good hotel, nice staff. Room was good, regular hotel room. Overall cleanliness was pretty good, could use a little elbow grease in a few spots. Had indoor pool and hot tub but didn't get time to use them. Plenty of parking and right across from Gurnee mills. Plenty of food and shopping available. Breakfast was good with decent selection. Bed...

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Helpful?
Thank Andy G
jay p, Front Office Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Erie, Pennsylvania
Reviewed 22 June 2016

This hotel is conveniently located near restaurant's and stores. Nice clean rooms and comfy beds! The price was very reasonable and great for a family on a budget! We didn't have a chance to eat breakfast or use the pool because we had to be up very early. I would stay here again!

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2Thank Munegirl12
jay p, Guest Relations Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your day to complete our online survey regarding your recent stay. We use all feedback we receive to pinpoint anything about our operation and standards that can be improved to ensure that guests like you have a perfect stay. On behalf of our staff, I would like to thank you for your positive...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Gurnee Comfort Inn® is conveniently located just one mile from Six Flags Great America and within walking distance of the Gurnee Mills mall. This Gurnee, IL hotel is centrally located close to area attractions like the Bittersweet Golf Club, Bristol Renaissance Faire in Kenosha, Illinois Beach State Park, Lambs Farm, the Gold Pyramid House and Temper Farm. The College of Lake County and Lake County Fairgrounds are seven miles away. ... more   less 

Additional Information about Comfort Inn Gurnee

Address: 6080 Gurnee Mills Cir E, Gurnee, IL 60031-5272
Region: United States > Illinois > Lake County > Gurnee
Price Range: $106 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Gurnee 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Gurnee Comfort Hotel Gurnee
Gurnee Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Gurnee staff and other travellers.
10 questions
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Illinois
over a year ago
Central Indiana
3 months ago
over a year ago

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Questions? Get answers from Comfort Inn Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor odd numbers”
DanK984, 22 Feb 2017 | Read review
“First floor rooms are close to pool, exercise room, lobby & breakfast room - still quiet.”
JudyKing2014, 31 Dec 2016 | Read review
“Don't come here if you are bringing a pet. It's not a very "friendly" place.”
AgilityJeff, 26 Nov 2016 | Read review
“All rooms are great.”
badgerrod, 26 Oct 2016 | Read review
“The double queen room is very nice. I have also stayed in the King room, the king rooms face the back of the hotel.”
366barbs, 26 Sep 2016 | Read review
5 of 5