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Extended Stay America - Chicago - Hanover Park

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Extended Stay America - Chicago - Hanover Park
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2016

This is an economical place for extended stays. While it has limited amenities, we found the room more than adequate for our week long stay, bed was comfortable. It was nice to have access to kitchenette with microwave. Hotel clerks were very mostly friendly, only one bad experience in our week there. The breakfast is very limited with pre-packaged muffins... More 

Helpful?
Thank Bob N
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is satisfying to see you not only enjoyed your stay, but favored our convenient location and the room accommodations suitable. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Vermont
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2016

Arrived at 1 a.m. and needed to depart at 6 a.m. because of problems at O'Hare. Whilst the gentleman who checked me in was very nice, everything he did was by hand (including the writing down of my credit card number) even though I had made an online reservation. When I went to find the room he had designated for... More 

Helpful?
Thank karen4711
Hanover Park, Illinois
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 July 2016

Our company has arranged several non-English speaking guests over the years and, and Edna has always made sure our guests stay is flawless. We really feel she goes above and beyond her duties. We would like to thank her and the other staff for their excellent help.

Helpful?
Thank connerscats
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Thank you for taking the time to write a review and for the continuing to book guests with us. I am glad our staff, especially Edna, are able to accommodate the guests properly and with excellent customer service. Edna will be informed on the superb jobs she is doing. Thank you again for your review. We look forward to seeing... More 

Hanover Park, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016

My husband and I were in this hotel for 2 weeks before our deployment overseas; we needed help with a lot of things and Manager Cheryl Studer helped us with precise information, internet research, printing, a clean room, and overall, a wonderful stay. Thank you Ms. Studer for everything!

Helpful?
1 Thank _roxana219
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Thank you for taking the time to write such a kind review. I am thrilled you were accommodated well by our staff. I will be sure to share with Cheryl your appreciation of her help. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Palm Springs, California
1 review
Reviewed 13 April 2016

great service, had some work in chicago area and this was a local hotel with great reviews, will refer to company staff and will stay again.perfect location to shopping malls and restaurants. free parking and close to downtown

Helpful?
Thank jjgauto
Hanover Park, Illinois
1 review
Reviewed 13 April 2016

I am a long term guest of this location. The management and staff of this location are of the highest caliber. They respond to my needs and requests quickly, thoroughly and efficiently. They are friendly as well as courteously. They greet each guest by name and spend the time to get to know each guest. I work in retail and... More 

Helpful?
Thank jojoycee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2016 via mobile

My family and I are in the process of getting a new place to move but until that happens, we decided to stay at the Extended Stay in Hanover Park. I would like to say that the experience has been nothing but pleasant and that Nakaya who works the front desk has been nothing but awesome. Anytime I need something... More 

Helpful?
1 Thank Keira S
1 review
Reviewed 11 March 2016 via mobile

Awesome staff, clean rooms and clean laundry room. Even room service goes out of the way to help when needed. Always my go to place when in Hanover Park area! Management is very helpful and knowledgeable.

Helpful?
Thank Steve J
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2016 via mobile

So I had the worst uber from the airport then my boyfriend and I broke up at the hotel and I needed to change my room and wanted discretion in doing so the hostess NaKaya. Changed my room for me and really helped me with information on how to get around the city she was very nice there where two... More 

Helpful?
2 Thank Latrice U
Pontiac, Illinois
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 December 2015

Pleasantly pleased with the hotel. Staff gracious and room was warm, clean and comfortable. I would stay there again. A bit difficult to get into parking lot because of the road configuration, but not hotel's fault.

Helpful?
Thank Dan R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Hanover Park

Address: 1075 Lake St., Hanover Park, IL 60103
Region: United States > Illinois > Hanover Park
Price Range: $96 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Hanover Park 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Extended Stay Hanover Park
Hanover Park Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Hanover Park staff and other travellers.
1 question
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Questions? Get answers from Extended Stay America - Chicago - Hanover Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is in a pretty good location -- close to expressways, shopping, etc.”
 of 5 bubbles jojoycee, 13 Apr 2016 | Read review
“Try to book the King Rooms that face west the view of the open field and lake are calming and interesting to take a small walk about”
 of 5 bubbles FrancoLS7, 3 Nov 2015 | Read review
“I was on the first floor and it was dead quiet...never a disturbing night...it was just a grand stay!! Would recommend ANY room there!”
 of 5 bubbles 852marthas, 1 Aug 2013 | Read review
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