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Quality Inn & Suites Harvey

About
Location
Cleanliness
Service
Value
Quality Inn & Suites in Harvey, IL near Midwest Car MuseumConveniently located just off the intersection of Interstates 80 and 294, the Quality Inn & Suites® hotel in Harvey, Illinois offers easy access to the Midwest Car Museum, South Suburban College and Prairie State College. This Harvey, IL hotel is also convenient to Chicago area attractions like Navy Pier, Soldier Field and Wrigley Field, all of which are a short drive away.The city of Harvey, which goes by the slogan “A New City Rising,” is located at the junctions of four national and multinational railroad lines, as well as major interstates. Businesses in the area include CSX Rail Road, Roadway Trucking, CN Railroad, Ford Motors Assembly Plant and Allied Tub and Conduit.Guests of the Quality Inn & Suites are invited to work out in the fitness center and relax in the indoor heated pool.Additional amenities at this Harvey, IL hotel include:Free hot breakfastFree wireless high-speed Internet accessFree weekday newspaper All guest rooms include a 32-inch television, refrigerator, pillow-top mattress, hair dryer, desk, microwave, coffee maker, iron and ironing board. Some rooms feature kitchen facilities and a whirlpool.This is a non-smoking hotel.The Quality Inn & Suites offers guests a perfect location with warm hospitality in the Harvey, Illinois area. We look forward to your stay.
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Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pool
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Breakfast Available
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Business Centre with Internet Access
Laundry Service
Heated pool
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Room features
Suites
Non-Smoking Rooms
Accessible rooms
Microwave
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Location
Full view
Contact
16920 Halsted St, Harvey, IL 60426-6164
Getting there
Midway Airport24 km
O'Hare Intl Airport50 km
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Reviews & more
96Reviews
64Photos
1Q+A
24Room tips
Traveller rating
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Language
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  • English
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Girls Trip to Chicago was an great experience however, the Quality Inn & Suites did not deliver quality stay. The carpet in the room was filled of stains and spots as well as the couch. After a long road trip I wanted a cup of coffee. The room offered complimentary coffee and cof
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Response from qualityinnharveyil, Hotel Manager at Quality Inn & Suites Harvey
Responded Oct. 24, 2018
Dear Guest, Thank you for the stay at the Quality Inn & Suites, Harvey. We regret the all-around mess as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
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It was a good location for a place to stay as I passed through. The best part was the woman working the desk the night I checked in, and the next morning when I left. She was so nice and super helpful. Very helpful, polite and pleasant. Can't say enough good things about her.
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Response from qualityinnharveyil, Hotel Manager at Quality Inn & Suites Harvey
Responded Oct. 17, 2018
Dear Guest, Thanks for your comments. I am glad that you found the front desk staff to be pleasant and helpful. I would have expected nothing less from them, but it is always nice to hear. At the same time, the cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure all rooms reach the highest standards. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
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I had a problem to occur at this hotel. I became very frustrated but the manager Shanay Boyd took care of business. She helped me take care of the situation. I was so relieved. She stepped in and took over and solved the problem. This young lady is awesome. Ms Bell
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Response from qualityinnharveyil, Hotel Manager at Quality Inn & Suites Harvey
Responded Aug. 29, 2018
Dear Guest Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager
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• We checked in on 08/02/18 and when we reached at the reception, there was no one there and no bell to ring.
• After around 5 minutes the receptionist came (wearing a very dirty shirt, seems like not washed in months) and without any greetings etc, gave us the key to our room.
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Response from qualityinnharveyil, Hotel Manager at Quality Inn & Suites Harvey
Responded Aug. 6, 2018
Dear Valued Guest, Greetings from the Quality Inn & Suites Harvey. We are very much concerned with your feedback and remarks. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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The Desk clerk gave us a great rate since we arrived at 3:00a.m. and needed to stay 1 more day! The room was clean & the Bed was comfortable!!! And thank God they had a vacancy at 3:00a.m. in Chicago!!! THANK YOU SIR!!!
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Response from qualityinnharveyil, Hotel Manager at Quality Inn & Suites Harvey
Responded Mar. 22, 2018
Dear Valued Guest, Greetings from the Quality Inn Harvey. It is really nice to note that that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
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blood on carpet next to bed?
blood on wall?
blood on wall?
Dirty Sofa
Insects In Room
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How far are you from the Hollywood Casino Amphitheater?
You should call the Quality Inn & Suites directly and ask. I've never been to the Hollywood Casino Amphitheater but believe it is located in Tinley Park, IL which is about 7-10 miles south and west of the hotel in Harvey, Illinois.
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"Very comfortable bed and nice cool room. Did hear a car with a loud radio in the parking lot for a short period of time."
"Best sure to close the door when leaving the room"
"Odd numbered rooms and rooms away from elevators and ice/vending areas are quieter."
"I love the rooms on the ends, nice and quiet."
"Get the Jacuzzi suite."
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PRICE RANGE
US$69 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn harveyharvey holiday innholiday inn express harvey
FORMERLY KNOWN AS
Baymont Inn & Suites Harvey
LOCATION
United StatesIllinoisHarvey
NUMBER OF ROOMS
76
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