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Baymont Inn & Suites Highland

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Baymont Inn & Suites Highland
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215 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed 2 days ago NEWvia mobile

This place was a trip life saver. We had been traveling with our pets, 2 dogs & 2 cats, when we got a flat with 5hrs left in our trip on a Sunday. This hotel got us through this unexpected overnight stay. The room was extremely clean. We were allowed our animals with only a 20 dollar charge. They didn't...

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Helpful?
Thank DntMiss T
Reviewed 3 days ago NEWvia mobile

Stayed for a wedding. Absolutely worse customer service I've ever seen from hospitality management. The young lady who checked me in was delightful but another woman who checked me out was unwilling to assist me in finding contact information to speak to someone at a higher level of management to discuss my concerns. I will not stay at this hotel...

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Thank Kala S
Highland, Illinois
Reviewed 4 days ago NEW

I arrived at Baymount Inn and was promptly assisted by Olivia who helped me get a great deal on my room, which was very clean and tidy. She also was knowledgeable about the area, directing me to a great restaurant home town restaurant & shops to visit. Would recommend to others needing a place to stay in Highland.

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Helpful?
Thank boedekme
Chad H, General Manager at Baymont Inn & Suites Highland, responded to this review

We're lucky to have Olivia! We're so happy you had an experience with our Baymont Inn & Suites in Highland, IL that lived up to the expectations we put on ourselves. We will also make sure Olivia sees this review!

Streator, Illinois
Reviewed 6 days ago NEW

My husband and I were in your area for a funeral of a friend. Our accommodations were great, our stay with your staff made our time less stressful. Thank you

Review collected in partnership with Baymont Inn & Suites
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Thank leroya193
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

I'm glad we were here for you. Take care of each other and let us know if there's anything we can do for you in the future.

Mason City, Iowa
Reviewed 1 week ago

I havery stayed here 3 times in the last 6 weeks, when I travel to thus area for wirk, this is now definitely my "go to hotel" I felt safe and comfortable. I am a business woman and I travel alone and it us in a very nice safe area.

Review collected in partnership with Baymont Inn & Suites
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Thank michaelkF4555BB
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

We're so happy that you found your home-away-from-home in our Baymont Inn & Suites in Highland, IL!

Dana Point, California
Reviewed 3 weeks ago

Great Place to stay at. The room was very large and decorated will. Very nice staff at the front desk (Olivia and Carrie ) and housekeeping personnel. Nice work out room and Pool area. when in Highland, IL. must stay here

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Helpful?
Thank doheny1
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

We're elated that your stay was exceptional! Olivia and Carrie will definitely be shown this review. We hope to see you again at our Baymont Inn & Suites in Highland, IL.

Highland
Reviewed 4 weeks ago

Stayed in the suite with 2 queen beds and sofa sleeper with my daughter and 4 friends for her 13th birthday. Room was a good size for us all. Only had 4 towels so had to request more, no big deal. My only complaint was the lack of customer service at the front desk and during breakfast hours. A couple...

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Helpful?
Thank jkritt4
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

I'm sorry that your experience was anything less than impeccable. Call our hotel directly next time around and we'll personally make sure your stay is extraordinary. We're always looking for ways to improve and your review has been noted.

Ullin, il
Reviewed 4 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank Angie A
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

Brooklyn Park, Minnesota
Reviewed 6 February 2017

Review collected in partnership with Baymont Inn & Suites
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Thank 517clarencem
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

Brownsburg, Indiana
Reviewed 22 January 2017

I stayed here for one night and it was a clean, comfortable room. It was comfortable and suited what we needed for a quick, one night stay. It was the only place in town and the price was a bit high (over $100) for a budget hotel.

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Thank Aaron F
Chad H, Manager at Baymont Inn & Suites Highland, responded to this review

Thank you for staying with us and thanks for your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the updated Baymont Inn & Suites - Highland, IL!We are located just 30 miles east of downtown St. Louis, off I-70 at exit 24. The hotel is within walking distance of several restaurants and stores. For both business and pleasure, we offer everything you'll need for your complete comfort and convenience. Our hotel offers a variety of services including a free hot breakfast, and valet dry cleaning services.All accommodations are equipped with Simply Smart amenities, a hair dryer, coffee maker, iron/ironing board, free local calls, free wireless Internet, and a personal wake-up call upon request.During your stay we invite you to relax in our indoor heated pool or enjoy a workout in the fitness center. Consider the hotels conference room for your next meeting or family get-together. Our event coordinators are eager to help you plan the perfect meeting or function.Local industries include: Basler Electric, Cooper B-Line, Highland Supply, the Korte Company, Trouw Nutrition,Trionics, Schantz & Sons, Smurfit Stone, Wall Street Journal, and Wicks Organ/Aircraft.Area attractions include: historic downtown Highland, Silver Lake, the Latzer Homestead (founder of Pet Milk), and Hidden Lake Winery. ... more   less 

Additional Information about Baymont Inn & Suites Highland

Address: 20 Central Blvd, Highland, IL 62249 (Formerly Holiday Inn Express Highland)
Region: United States > Illinois > Highland
Price Range: $127 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Baymont Inn & Suites Highland 3*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Highland Hotel Highland
Holiday Inn Highland
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Highland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite is roomy, good for family of 4 or more!”
 of 5 bubbles jkritt4, 26 Feb 2017 | Read review
“Top floor.”
 of 5 bubbles QQ1234, 6 Mar 2016 | Read review
“Smoking rooms do NOT smell like cigarettes!”
 of 5 bubbles 147cynthiac, 15 Dec 2015 | Read review
“If you stay here there is an athletic complex across the street (behind the shopping center) with fields and a trail for running.”
 of 5 bubbles 468jamesq, 16 Aug 2015 | Read review
“rooms are clean, the bed is comfortable and they have good continental breakfast, but there is no laundry room”
 of 5 bubbles levondab, 27 Apr 2015 | Read review
5 of 5