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All reviewsbotanical gardensrooms were cleanroom keythe shuttle driverparking lotindoor poolone night stayfront desk staffbusiness tripstaff was friendlybistrochicagolobbynorthbrookexpresswaysheridannicole
This is your typical Marriott - Courtyards, but with great amenities.
Staff was extremely helpful (especially Crystal).
Car rental place (Hertz) is right across the street)
Shuttle service was extremely convenient.
We used it for Ravinia and the Botanical Gardens.
Note that driving into and...More
Rooms are kind of dark and dated. Price is right. Good location. Place is just so so. Nice enough but nothing special. Free wifi but it was slow. Bet paid wifi was faster. Can forego housekeeping for points.More
Response from Maria J, General Manager at Courtyard Chicago Highland Park/NorthbrookResponded 10 September 2016
Thank you so much for taking the time to write a review regarding your recent stay at our hotel. I appreciate all of your feedback and I assure you that we will look into the internet speed to ensure this is corrected moving forward....More
We were seeing the Chicago symphony at Ravinia park and stayed the night. The hotel was close by and provided shuttle service too and from the park which was great because parking there is a mess. Clean comfortable room.
We'd booked to stay at this hotel only one night, which turned out to be a good thing. We had a room on the ground floor near the pool. The room had an ever so slightly moldy smell, but I have a sensitive nose--my husband...More
Thank Cheryl H
Response from Maria J, General Manager at Courtyard Chicago Highland Park/NorthbrookResponded 12 August 2016
Thank you for taking the time to write a review in regards to your recent stay at the Courtyard Chicago Highland Park/Northbrook.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More
The room was very nice. We were there to attend a concert at Ravinia and stayed overnight. The hotel is clean and up to date. It was convenient with the shuttle to the venue... however they need a new system to get people back after...More
Response from william m | Reviewed this property |
This question is far more interesting than my answer: not only do I not know, but I've never thought of it applied to any hotel. I can think of some both legal and experiential reasons why this prohibition might be in... More
This question is far more interesting than my answer: not only do I not know, but I've never thought of it applied to any hotel. I can think of some both legal and experiential reasons why this prohibition might be in effect, including liability for anyone under 21 and the responsibility of the hotel for conduct of minors. And how far under 21? I would be interested in hearing what the General Manager has to say.
Thank you for taking the time to ask your question regarding potential pests at our hotel. Please know this is something that we train all of our housekeeping associates on to make sure they are inspecting... More
Thank you for taking the time to ask your question regarding potential pests at our hotel. Please know this is something that we train all of our housekeeping associates on to make sure they are inspecting our rooms and beds daily during housekeeping service to ensure our hotel is free of unwelcome pests and bed bugs.
This training is on going and we also utilize a pest control company who come in and complete monthly service to our hotel to ensure we are pest free. If you would like any further information I welcome any opportunity to speak to you in regards to these concerns.
Thank you again for your question; we hope to have you as a guest when your travels bring you to Highland Park.