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Holiday Inn Express Hotel & Suites Chicago Airport West

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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
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Overview
  • Excellent45%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
“super target”(11 reviews)
“panda express”(7 reviews)
“shuttle service”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Chicago Airport West
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Reviews (239)
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229 results
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76
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12
16
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99
76
26
12
16
Show reviews that mention
All reviewssuper targetpanda expressshuttle serviceeisenhower expresswayfront deskjimmy johnsfree breakfastcinnamon rollspancake machinemicrowave and fridgecouple of nightsconvenient locationnice breakfastthe hotel is cleangreat place to staybusiness tripblue line
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1 - 5 of 229 reviews
Reviewed 1 week ago

We enjoyed our stay at Holiday Inn Express in Hillside. The staff were very friendly and tried to make our stay special. We had a couple of concerns about our room, but staff was sent right away to deal with them. The rooms on the...More

Thank MangoLove
Hotel's Favourite
Reviewed 20 April 2017 via mobile

Nice hotel with what seemed like a lot of amenities. We literally were here for 5 hours total as we arrived in early AM and the departed in late AM and utilized the park and go option as we traveled out by train. Staff was...More

Thank Kyadventurer547
Reviewed 1 week ago

For spring break April 2018 I took 4 of my grandaughters to the hotel for pool and fun time. The staff including the maintainance staff were attentative, helpful and friendly. We had all the suppiies we needed. The room was clean and accomodating and fresh....More

Thank _mrcbyerly
Reviewed 3 weeks ago

I had one drink in the bar on Fri March 23rd. I paid in cash and left. I returned 4 hrs later and Steven the bartender who had served me earlier said I had overpaid. Instead of a $5 bill I had left a 50....More

Thank 771Williamc771
Reviewed 4 weeks ago via mobile

Room smelled like smoke, comforter blanket had multiple holes and rips in it, multiple stains on carpet, toilet needs to be re-caulked, the ceiling above the shower head looks like it was recently patched but not finished, furniture was ripped and scratched. I like Holiday...More

1  Thank deborto
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 1 week ago

Hello deborto, Thank you for spending the night with us and for sharing your experience. We do the best we can go beyond the standards set by Holiday Inn in serving its guests and I'm sorry for the lapses in the room condition. I recognize...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Heated pool
Details
Price range
US$108 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Timothy M
17 December 2016|
Answer
Response from David A | Reviewed this property |
I would call hotel to check.
0
Votes
jnshoaf
10 December 2016|
AnswerShow all 3 answers
Response from Tammy H | Reviewed this property |
Hi! The cemetery is less than two miles from the hotel, so -- off the top of my head -- I can't think of any reason you couldn't walk. I'll defer to the hotel, though; it's possible there's something I've forgotten. You... More
2
Votes
mgel03
25 August 2016|
AnswerShow all 3 answers
Response from Fietje F | Reviewed this property |
exactly about 15 minutes without traffic. the staff is amazingly friendly just ask them for the shuttle its supereazy. enjoy
1
Vote
Google Translation
Room Tips
"Quiet, accomodating, clean, great location close to shopping and restaurants"
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"Ask for a nice room!"
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"Stay somewhere else!"
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"The rooms that face the street are loud due to the traffic"
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