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Holiday Inn Express Hotel & Suites Chicago Airport West

HIExpress.comUS$240*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Chicago Airport West
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216 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Start your review of Holiday Inn Express Hotel & Suites Chicago Airport West
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Reviewed yesterday NEWvia mobile

Great Customer Service & Satisfaction from Mrs. Q will stay again. Enjoyed the pool & hot tub also good breakfast. Nice clean room comfortable beds, all the staff was very friendly. Close to expressway restaurants nearby walking distance.

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Helpful?
Thank Vincent M
Grand Rapids, MI
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

We got an email that the Holiday Inn Express we booked months in advanced was sold and this was a few days before our arrival. I contact this Holiday Inn Express and the female manager and her team were so helpful and very accommodating with multiple special requests. We were able to have breakfast 30 mins before offering hours and...

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Helpful?
1Thank hadfam
About Hotel's Favourite Review
New York City, New York
Reviewed 2 days ago NEW

very nice place to visit will definitely return back , met a young lady that goes by the name of Ms Q that works the front desk/ we arrived much earlier than expected and when I called ahead to let the hotel know we was checking in much earlier Ms. Q send us a shuttle and had our room was...

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Helpful?
Thank kathy b
Findlay, Illinois
Reviewed 2 weeks ago

Called and made a reservation this morning. When I arrived to check inn I had to wait 20 minutes while no one helped me, manager even came out front and answered phone and made reservation for someone else. When I was finally helped I was told they were sold out and no reservation made

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Helpful?
Thank Robert L
Guayaquil, Ecuador
Reviewed 2 weeks ago

Good option for a quick stayover. Good Location and Very convenient if you are arriving o departing. Close to airport. Service: we have a good experience. Breakfast included. We had an upgrade to a suite (IHG Platinum member)

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Helpful?
Thank FaustoAlvarez
Lexington,KY
Reviewed 4 weeks ago via mobile

Nice hotel with what seemed like a lot of amenities. We literally were here for 5 hours total as we arrived in early AM and the departed in late AM and utilized the park and go option as we traveled out by train. Staff was friendly, rooms very nice and clean, and I definitely would stay here again.

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Helpful?
Thank KYkicks
Saint Peter, Minnesota
Reviewed 7 April 2017 via mobile

Worst HI EX EVER!!!! Beds saggy and old. PILLOWS LUMPY. Big hole in window screen. Room just looks shabby. Breakfast terrible. I am gluten free and can only eat hard boiled eggs ...none of the omelets or powdered eggs. The attendant was more interested in playing on her phone than taking care of the buffet. When I asked her about...

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Helpful?
Thank GeorgeD56082
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Dear GeorgeD56082, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our bedding, breakfast selection and staff. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be...

Lahore
Reviewed 1 April 2017

Great Location, Overall stay was pretty good. Can stay there again, Nice and comfortable. Room Service wasn't doing a great job; the sheets weren't tucked in properly when I got into the room. Sorry, I notice small things.

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Helpful?
Thank Mumtaz400
Maryland USA
Reviewed 24 February 2017

Property located off main road in small shopping center. The shopping center has a pizza place, Wingstop and a Jimmy Johns within a quick walk. DD right across the street as well. Plenty of safe parking right out front. I noticed two vans and when I asked they said they have airport transportation. Was greeted warmly at the front desk...

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Helpful?
1Thank panther61
Chicago, Illinois
Reviewed 9 January 2017

I stayed here for a quick visit in December. Very nice for the location. The best part was Cathy the breakfast attendant. She was very knowledgeable about the area. She made sure to keep the food full and the place was amazingly clean after a large amount of people came in and made a mess. Kudos to her!

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Helpful?
Thank TravelMonster84

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Address: 200 S Mannheim Rd, Hillside, IL 60162-1825
Region: United States > Illinois > Hillside
Price Range: $164 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago Airport West 2.5*
Number of rooms: 135
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Holiday Inn Express Hotel And Suites Chicago Airport West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location”
Mumtaz400, 1 Apr 2017 | Read review
“Ask for a room facing the parking lot, its quieter.”
TravelMonster84, 9 Jan 2017 | Read review
“book in the back of hotel and higher up if street noise bothers you”
ipbchlvr, 23 Oct 2016 | Read review
“Ask for a room opposite of Mannheim Road”
cpjlaj, 23 Jun 2016 | Read review
“If you are a light sleeper ask for the parking lot side. Empty gravel trucks run the road and there must be a bump in the road.”
CSLebanon, 12 Jun 2016 | Read review
5 of 5
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US$240* /night
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Prices are for 1 room, 2 adults
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