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Holiday Inn Express Hotel & Suites Chicago Airport West

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Holiday Inn Express Hotel & Suites Chicago Airport West
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205 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Ann Arbor, Michigan
Reviewed 22 February 2015

I stayed here while my daughter was at a college visit at nearby Dominican University. I was skeptical because I didn't know the area, and I was worried that since it advertised as "airport" that I'd be under the flight patterns of departures and landings. I was wrong on both counts! Easy on/Easy off of 290, safe area, super clean,...

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Helpful?
3Thank Janet J
Bellwood, Illinois
Reviewed 15 February 2015

Be careful of their alleged "incidentals" charges. They will take your money without so much as a call to notify you of their findings. I had a kid's birthday party there, which of course included food and as expected kids aren't necessarily the easiest to prevent from making a mess. And I agree the room was a mess! Primarily because...

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Helpful?
Thank Drea D
HIChicagoWest, General Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

I am sorry to hear of the frustration regarding the additional charges to your room. As a hotel we provide sleeping room for our guest, not party rooms for kids birthdays. Damage is determined not only by broken items but also by stained linen that will need to be replaced or excessive cleaning that will cause us to take the...

Reviewed 27 January 2015

I stayed in this hotel for 2 nights for leisure , it was very good , it is 15 mines from the airport , got all food places u need to have in chicago , the only thing it is far from Chicago the city but it is very near to the high way. the room was big with 2...

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Helpful?
Thank Magued L
HIChicagoWest, General Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying with us. I am so happy you enjoyed your stay. We work hard to create a relaxing environment for all our travelers.

Madison, Wisconsin, United States
Reviewed 2 December 2014

Stayed for 3 days and I couldn't have been happier! Hotel and rooms are clean and comfortable. Staff was friendly and went out of their way to help you with your travel needs. Definitely would recommend staying here if you are in Chicago! Great location off I-290 and not far from downtown Chicago.

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Helpful?
Thank Brenda E
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for taking the time to give us your feedback. We are committed to making sure each of our guest enjoys themselves and sounds like you did. Please anytime in the Chicago land area please allow us to service you again.

Saint Louis, Missouri
Reviewed 19 November 2014

This hotel gets an "EXCELLENT" for comparably priced brands and other HIE's. I stay at a lot of HIE's and this one was a step above. The OUTSTANDING: KUDOS for the nice professional staff, and the breakfast area. Clean, well stocked and VERY friendly people working here. I worked a lot through the day while sitting in the breakfast area,...

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Helpful?
1Thank GadgetMedic
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for sparing your time in completing our survey. We take pride in making sure each of our guest feel right at home. We are committed to providing the best level of service and it sounds like we did. Thank you for staying with us and we look forward to servicing you in the future.

Manchester, United Kingdom
Reviewed 16 November 2014

For the money spent, this hotel was great. The room was modern, spacious and spotlessly clean. There was a good choice at Breakfast and location wise, it was perfect, located 20 minutes from the airport and also 20 minutes from Chicago centre. If I return to Chicago again on business, I would definitely stay here again.

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Thank failblogg
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for selecting our facility. We understand that you have a choice and you choose us. We strive to ensure that our guest experience is the best possible during there stay. Please when ever in Chicago, please do not hesitate to call on us.

South Korea
Reviewed 11 November 2014

We had mixed feelings about this property. We stayed for one weekend while attending a wedding in Chicago. There were some really good things about this hotel, and some things that I can only describe as offputting. First, the good: 1. Our room was very clean. Comfortable bed, clean bathroom, plenty of towels and toiletries. 2. Our room was very...

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6Thank cincy814
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We are extremely concerned to note your dissatisfaction. We are committed to making sure that each and ever guest feel comfortable and relaxed. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. Thank you for staying with us and we look forward to servicing you in the future.

Ocean City, Maryland
Reviewed 11 November 2014

We checked into the Holiday Inn Express on October 22nd and were welcomed and given information to make our stay wonderful. The next morning,we were amazed at the gentleman in charge of the Breakfast Buffet. He was efficient,courteous,friendly and checked with everyone that he passed to see if they needed anything. I mentioned it to the manager and he told...

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2Thank albrights2014
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for mentioning our great staff by name. We appreciate your business and your loyalty to our brand. Our staff works hard to ensure that our guest enjoy the comforts of home, and it sounds like you did. Please anytime in the Chicago land area please do not hesitate to stop in.

Grandville, Michigan
Reviewed 15 October 2014

Very nice hotel, clean, comfortable room, and spacious breakfast area. Front desk was efficient and helpful. I was on the fourth floor, elevator is spacious, room was very comfortable, the noise level is average, I was able to sleep very well. The breakfast area is spacious. We had a meeting during the morning with my team (5), and it was...

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Helpful?
2Thank VeC201444
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for selecting our facility to hold your meeting. We appreciate your busy and welcome you in the future. We strive to make sure our guest feel right at home and it sounds like you did. Please anytime you need anything do not hesitate to call on us.

Amarillo, Texas
Reviewed 14 October 2014

Great room, breakfast, exercise facility, indoor pool, Wi-Fi. In addition, we held a reception and the staff helped it come off magnificently. Brought food in from an Oak Park deli, but the room set-up was by the hotel staff, and it was great.

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Helpful?
Thank Stan A
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for such kind words, we are always making sure that we do our best for our guest. We will continual to make sure we are giving superb service, because we would not have it any other way.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Address: 200 S Mannheim Rd, Hillside, IL 60162-1825
Region: United States > Illinois > Hillside
Price Range: $121 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago Airport West 2.5*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago Airport West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in the back of hotel and higher up if street noise bothers you”
 of 5 bubbles ipbchlvr, 23 Oct 2016 | Read review
“Ask for a room opposite of Mannheim Road”
 of 5 bubbles cpjlaj, 23 Jun 2016 | Read review
“If you are a light sleeper ask for the parking lot side. Empty gravel trucks run the road and there must be a bump in the road.”
 of 5 bubbles CSLebanon, 12 Jun 2016 | Read review
“Odd numbered rooms are away from the road.”
 of 5 bubbles RosieK360, 13 May 2016 | Read review
“Rooms on the parking lot side have less traffic noise.”
 of 5 bubbles pennysh2014, 10 Mar 2016 | Read review
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