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Hilton Garden Inn Hoffman Estates

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Traveller (22)
Room & Suite (17)
Dining (1)
Overview
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(99 reviews)
“french toast”(11 reviews)
“room was clean”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Hoffman Estates
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Hoffman Estates
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (843)
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833 results
Traveller rating
526
206
61
30
10
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LanguageEnglish
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526
206
61
30
10
Show reviews that mention
All reviewsfront deskfrench toastroom was cleanrestaurant staffbusiness tripwedding partyomeletrecommend this hotelhot tubshuttle servicegreat experienceoff the highwaybreakfast buffetvery nice hoteleasy accessgreat customer servicefitness center
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1 - 5 of 833 reviews
Reviewed 4 days ago

I trusted the front desk when she suggested the email receipt. I had erroneous pantry charges for $18. Service was mediocre. The Hyatt Place down the street is much better! If available go there first.More

Review collected in partnership with Hilton Garden Inn
Thank ljgorman
Response from Keenan H, Manager at Hilton Garden Inn Hoffman EstatesResponded yesterday

Thank you for taking the time to leave a review of your stay with us. We do apologize that there was an error on your bill and it looks like it was resolved as soon it was brought to our attention. We hope any future...More

Hotel's Favourite
Reviewed 7 January 2018

We stayed here for two nights. My husband was able to use his app to do an early check in so we didn't even have to stop at the front desk - went straight up to our room and used a digital key. Loved that...More

Thank Debbie S
Response from General M, General Manager at Hilton Garden Inn Hoffman EstatesResponded 9 January 2018

Debbie, Thank you for taking the time to review your recent stay. We're so happy to know it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the Hoffman Estates area again.

Reviewed 5 days ago via mobile

Booked this through Hotwire and the price is right. We got a room with two really small beds. The TV was a bit small and the controller for the TV did not work very well. There was a tin of tobacco left in the room....More

Thank William2050
Response from Sean C, General Manager at Hilton Garden Inn Hoffman EstatesResponded 4 days ago

Dear William2050, Thank you for taking a moment to share your experience. I do apologize for all the issues you encountered during your stay at the hotel. I can assure you that I will address all the cleanliness issues with the housekeeping team. The $25...More

Reviewed 1 week ago via mobile

Perfect for business. Very clean. Price average. The dinner is so good at the hotel's restaurant. The staff make a extraordinary effort to make you feel good. Especially the guys of the restaurant (The same for breakfast) John and Hector. The manager it's so nice....More

Thank Anyer B
Response from Keenan H, Manager at Hilton Garden Inn Hoffman EstatesResponded 6 days ago

Anyer B, Thank you so much for taking the time to leave a review on our hotel. We are so very happy to hear that you have enjoyed your stay with us and the staff left such a positive impact on your. We look forward...More

Reviewed 1 week ago

Are arrival the staff was welcoming and check-in was a smooth process. The rooms were clean and the bed were very comfortable. This hotel is right off the exit which makes it easy to locate after a long road trip. I was very impressed with...More

Review collected in partnership with Hilton Garden Inn
Thank kmd72018
Response from General M, General Manager at Hilton Garden Inn Hoffman EstatesResponded 1 week ago

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$86 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#3 Family Hotel in Hoffman Estates
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#3 Family Hotel in Hoffman Estates
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (17)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bocaben
27 October 2016|
AnswerShow all 7 answers
Response from ncogs | Reviewed this property |
No free breakfast however you definitely get a lot for your money! Made to order eggs, bacon or sausage, pancakes, waffles, a large variety of fresh fruit, pastries, cereals, yogurts, juices and coffees. I am sure I am... More
0
Votes
Shenelle A
5 April 2016|
AnswerShow all 6 answers
Response from Minnette S | Reviewed this property |
Yes they do. It's a good size and well kept. The hot tub was a nice temperature.
1
Vote
NickA1224
11 July 2015|
AnswerShow all 2 answers
Response from Sean C | Property representative |
NickA1224, We have a duvets that are on all our comforters and every time we clean the room we take off the duvet and put a fresh clean one on. This is a practice that is a must at all Hilton Hotels! If you have any more... More
0
Votes
Room Tips
"We like to stay on the side overlooking the AMC theatre."
Read review
"Avoid even-number rooms facing the highway. Seventh floor rooms might have water pressure issues."
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"I opted for the front side side of the hotel on the top floor, away from elevators and stairs."
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"We enjoy staying on floor 7, the highest floor."
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