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All reviewsqueen bedice makeran extended staysmall gymlong termfull kitchenfront desk clerkextra towelsdesk staffrooms are comfortableshuttle servicethe room was nicebooked this hotelthe breakfast areavalue for the moneygreat customer serviceenjoyed my stay
After reading some of the reviews, I’ve decided to book only first few days to start with as I was worried that what people say it’s really the case and I will not like that place.
The main reason why I decided to stay at...More
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 28 December 2017
We're so glad you had a nice stay and appreciate all of your positive comments. Thank you for sharing how pleased you were with all of the amenities of our hotel; our full breakfast, Manager's reception, shuttle service and our staff is second...More
The fire alarm went off during the night a couple times, was told that was an issue with the front panel and it had been happening frequently. So the only issue is, if you have a known issue why keep affecting customers, fix it!More
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Thank Tammy A
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 5 days ago
Thank you very much for taking the time to leave us your review. We're sorry that our hotel did not exceed your expectations during your recent visit We apologize for any inconvenience you experienced because the alarm was faulty while you were our...More
We found the property and the room clean and updated. The staff was all friendly. Breakfast was good. There was a little hum from traffic on the highway. Nothing in the immediate area to walk to. THERE IS NO SHUTTLE! Don't believe what you see...More
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 1 week ago
Hello Mamma Kat,
Thank you very much for taking the time to leave us your review. We're glad that you found our hotel comfortable, clean and our staff friendly while you were staying with us. We apologize for the inconvenience you experienced while you were...More