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Red Roof Inn Chicago Hoffman Estates

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Red Roof Inn Chicago Hoffman Estates
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195 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Reviewed 4 days ago NEWvia mobile

I recently stayed at the red roof inn and was given the absolute best service by Bedi she was polite and answered all my questions about the rooms and just made my experience great overall. I can't wait to my next trip I'll be back to the Red Roof Inn in Hoffman Estates.

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Helpful?
Thank Elyonna M
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Bedi and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

A TripAdvisor Member
1 review
Reviewed 6 days ago NEWvia mobile

Big thank you to Jessica, the friendly and very helpful front desk clerk who assisted me finding the perfect and affordable room for me and my family. Also the complimentary coffee is great! I enjoyed my stay.

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Thank A TripAdvisor Member
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Jessica and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Good place to stay. Room is clean and front desk always accommodating. Will visit this place again when I'm in town. Not a bad price also. I will recommend Alisha When you need something. This place is close to restaurant and shopping centers don't have to drive far places if you need to buy stuff and food.

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Thank A TripAdvisor Member
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Wadsworth, Illinois
Reviewed 3 weeks ago via mobile

For a hugely discounted price of $64, we got a tiny room in fair condition, not very clean, with no coffee maker, no frig, no microwave, tiny towels. BUT, we got a free small bag of cold popcorn and a bottle of water! Only 1 bedside table and dim lamps. Won't come back.

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Helpful?
Thank Ilovenostalgia
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain

Reviewed 31 October 2016 via mobile

Wife and I stayed at this location several times. Great rates, remodeled rooms, staff is friendly. Location is within an easy drive. Alex at the front desk is a great guy and always helpful. Pet friendly with no pet fee.

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Helpful?
Thank Bino P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alex and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

trc19931
Reviewed 13 October 2016

When we walked in the door, we were impressed with how clean and quiet it was even though we faced the highway. I loved the square sink sitting on top of the counter. My husband said the check in process was smooth and staff was polite.

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Helpful?
Thank trc19931
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you...

Reviewed 5 October 2016 via mobile

Great customer service provided by Alisha. Highly recommended, flexible rates. Alisha is a fenominal employee. She goes above and beyond to provide great customer service. She listens very well and addresses any concerns. She makes sure things get done that you request. Would definitely stop here again.

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Helpful?
Thank Paul M
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review . We appreciate positive feed back from our customers. I will surely share the feed back with the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Reviewed 3 October 2016

It felt like they rented the rooms out by the hour there. a lot of drunks and just a lot of not so nice of guest drinking until all nights of the hour during the week. Did not feel safe at all there. The hotel staff was nice that was about it. I would most definitely not recommend this motel...

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Helpful?
Thank Ryan P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain

Chicago, Illinois
Reviewed 1 October 2016 via mobile

I stayed here couple off times this Hoffman location always gave me better rate and good service this review is for a special girl Alisha she excellent in hospitality business she give us quick service she always ask me for water bottle the just started there fitness center its good for me this hotel is perfect for us i would...

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Helpful?
Thank rickeydixon
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review . We appreciate positive feed back from our customers. I will surely share the feed back with the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Schaumburg, Illinois
Reviewed 1 October 2016 via mobile

I checked in tonight and there was a girl on front desk her name was Alisha she was very nice and good service .Hotel has great location.Office was nice and clean even they just renovated there rooms rooms were cleaned nice as they said its smoke free hotel and ya it is .This is the only hotel whenever i stay...

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Helpful?
Thank castaedajulie
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review . We appreciate positive feed back from our customers. I will surely share the feed back with the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Hoffman Estates

Address: 2500 Hassell Rd, ,I-90 at Barrington Road South, Hoffman Estates, IL 60169-2004
Region: United States > Illinois > Hoffman Estates
Price Range: $77 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn
Hotel Style:
#3 Business Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Hoffman Estates staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago Hoffman Estates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
 of 5 bubbles DauphinTravelers, 21 Sep 2016 | Read review
“3rd floor ask for executive suites”
 of 5 bubbles curiah1993, 7 Jul 2016 | Read review
“2nd floor is away from most foot traffic. west side less populated than east”
 of 5 bubbles dannyTheK, 1 Jul 2016 | Read review
“Can't go wrong with any of their rooms.”
 of 5 bubbles derrickwolfe15, 8 May 2016 | Read review
“Third floor was very quiet, could not hear any of the cars pulling in or out of the parking lot.”
 of 5 bubbles heatherbX2251HY, 4 May 2016 | Read review
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